Installing and activating an Avast product

Installation and Activation

Download and install your Avast product

To download and install your Avast product:

1. Click the button below to open our download and installation help page: Get product
2. Use the Choose your product drop-down menu to select your purchased product.
3. Use the Choose your platform drop-down menu to select your platform.
4. Click See Installation Instructions, then follow the on-screen steps.

Your Avast product is now installed on your device. If you have not yet activated your subscription, refer the the next sections in this article for information about locating your activation code and activating your Avast product.

Locate your activation code

You can find your activation code in one of the following locations:

• The Avast Account that is linked to the email address you provided during the subscription purchase.
• The order confirmation email that you received after purchase (usually from no.reply@avast.com).
• Another Avast product that you have already activated using the same activation code.
• The activation card that was included with your purchase in an Avast box or plastic case.

For detailed instructions on locating your activation code, refer to the following article:

• Locating your Avast activation code

For detailed instructions on retrieving an activation code from your Avast Account, refer to the following article:

• Retrieving an activation code from your Avast Account

Activate your Avast product

For detailed instructions on how to activate your subscription, refer to the relevant article below according to device and product:

Your Avast product is now activated and ready to use. If you experienced any issues installing and activating your Avast product, refer to the troubleshooting tips in this article.

Transfer your subscription to another device

To learn how to transfer an Avast subscription from one device to another, refer to the following article:

• Transferring an Avast subscription to another device

Troubleshooting

Which Avast product(s) did I purchase?

Some Avast subscriptions are valid for multiple products, and some are valid for just one product. You can verify what is included in your Avast subscription using one of the methods below:

• Avast Account: Sign in to the Avast Account that is linked to the email address you provided at checkout, then click the Subscriptions tile. The valid platforms and products for each subscription are listed under Install on your devices.
• Order confirmation email: Locate the order confirmation email that you received after purchase (usually from no.reply@avast.com). The valid platforms and products are listed under Your products.

What if installation fails?

Before following the installation steps in this article, ensure that your PC is properly prepared for installation. For instructions, refer to the following article:

• Preparing your PC for installation of Avast software

If this does not resolve the issue, try installing your Avast product using one of our detailed installation articles. Refer to the relevant article below according to your device and product:

If installation continues to fail, you can click the link below to open the Avast Technical Support form. After you submit the request, an Avast Support agent will contact you to help resolve the issue.

• Contact Avast Support

What if activation is unsuccessful?

Review the information below, which explains how to resolve some of the most common activation issues.