You can update your registered payment details for a continuous subscription at any time via the Avast customer portal. Access the Avast customer portal via your original order confirmation email, or directly using the following link:
This article applies to Avast orders distributed by Digital River only. For Avast orders distributed by Nexway, refer to the following article:
If you are unsure which distributor you purchased your Avast order from, check your order confirmation email. For more information, refer to the following article:
Instructions
Update your payment details directly in the Avast customer portal or via your order confirmation email.
- Open the Avast customer portal in your internet browser using the link below:
- Type your order ID and password, then click Log In.
You can find your order ID and password in your order confirmation email from Avast. If you are unable to locate this email, click Need help finding your order ID? and provide your email address and the last four digits of the payment card you used to make the purchase.
- At the top of the Your subscriptions page, click Update your payment details.
- Type your updated payment card number, expiration date, and CVV number. Optionally, click the Edit icon to modify your billing details. Click Save to confirm all changes.
- Open the original order confirmation email from Avast for the same order you want to change payment details for, and click Manage Subscriptions to open the Avast customer portal.
- Click Unlock details under Most Recent Payment.
- Enter the Subscription portal password from the order confirmation email, then click Unlock.
You can find this password in your original order confirmation email. If the password doesn't work, ensure that you are using the password for the same order you want to change payment details for. If you are unable to locate this email, click Can't find your password? and submit the order number.
- At the top of the Your subscriptions page, click Update your payment details.
- Type your updated payment card number, expiration date, and CVV number. Optionally, click the Edit icon to modify your billing details. Click Save to confirm all changes.
Your updated payment card information is valid only for the order ID you used to sign in to the Avast customer portal. To update the payment card information for other orders, click Different Order at the top of the Your subscriptions screen.
The payment information for your continuous subscription are updated.
- All paid Avast software products
- All supported operating systems