Installing and activating an Avast product

Refer to the relevant section below according to your issue or query:

Download and Installation

How can I download and install an Avast product?

Follow the steps below:

  1. Click the button below to open our download and installation help page: Download and install your Avast product
  2. Use the Choose your product drop-down menu to select your purchased product.
  3. Use the Choose your platform drop-down menu to select your platform.
  4. Click See Installation Instructions, then follow the on-screen steps.

Your Avast product is now installed and ready to use.

If you are unsure which Avast product you purchased, refer to the section below for advice.

Where can I find detailed installation instructions?

If you are unable to install an Avast product using the steps above, we recommend using one of our detailed installation articles.

Refer to the relevant article below according to your product:

Avast Premium Security | Avast Omni | Avast Mobile Security Premium | Avast SecureLine VPN | Avast BreachGuard | Avast AntiTrack | Avast Cleanup Premium | Avast Driver Updater | Avast Battery Saver

Which Avast product(s) did I purchase?

Avast offers several different kinds of product subscription. Some subscriptions are valid for multiple products, whereas other subscriptions are valid for just one product. You can verify which products are included in your subscription using one of the methods below:

  • Avast Account: Sign in to the Avast Account that is linked to the email address you provided during the subscription purchase, then click the Subscriptions tile. A list of the platforms that each subscription is valid for appears under Install on your devices. Click the down arrow next to a platform to see a list of the individual products that you can use.
  • Order confirmation email: Locate the order confirmation email that you received after purchase (usually from no.reply@avast.com). Scroll to the Your products section to verify the valid products and platforms.

Activation Code

Where can I find my activation code?

You can find your activation code in one of the following locations:

  • The Avast Account that is linked to the email address you provided during the subscription purchase.
  • The order confirmation email that you received after purchase (usually from no.reply@avast.com).
  • Another Avast product that you have already activated using the same activation code.
  • The activation card that was included with your purchase in an Avast box or plastic case.

For detailed instructions on locating your activation code, refer to the following article:

How can I activate a product using an activation code?

For detailed instructions on activating an Avast product using an activation code, refer to the relevant article below according to product:

Avast Premium Security | Avast Mobile Security Premium | Avast SecureLine VPN | Avast BreachGuard | Avast AntiTrack | Avast Cleanup Premium | Avast AntiTrack | Avast Driver Updater | Avast Battery Saver

What can I do if my activation code doesn't work?

First ensure that you have correctly entered your activation code (including hyphens). We recommend copying and pasting your activation code directly from an order confirmation email or your Avast Account. For detailed instructions on locating your activation code, refer to the following article:

If this does not resolve your issue, refer to the following article for additional troubleshooting steps:

Avast Account

How can I get an Avast Account?

An Avast Account is not created automatically when you purchase an Avast product. To create a new Avast Account, click the button below:

Create an account
To ensure that your new Avast Account is linked automatically to an existing Avast subscription, register the Avast Account with the same email address you provided at checkout.

For detailed instructions on creating an Avast Account, refer to the following article:

How can I activate a product using my Avast Account?

For detailed instructions on activating an Avast product using your Avast Account, refer to the relevant article below according to product:

Avast Premium Security | Avast Omni | Avast Mobile Security Premium | Avast SecureLine VPN | Avast BreachGuard | Avast Cleanup Premium | Avast Driver Updater | Avast Battery Saver

What can I do if activation using my Avast Account is unsuccessful?

We recommend first ensuring that your Avast Account is linked to the Avast subscription that you are trying to activate. You cannot activate a product using your Avast Account credentials if the subscription is not already linked to your Avast Account.

To verify which subscriptions are linked to your Avast Account:

  1. Sign in to your Avast Account and click the Subscriptions tile.
  2. Verify if the subscription that you want to activate appears on the My Subscriptions screen.

If the subscription does not appear on the My Subscriptions screen, it is not linked to your Avast Account. We recommend manually linking the subscription to your Avast Account. For instructions, refer to the following article:

If this does not resolve your issue, refer to the following article for additional troubleshooting steps:

Devices

Can I use my product on more than one device?

Avast offers several different kinds of product subscription. Some subscriptions are valid on multiple devices, whereas other subscriptions are valid for use on just one device at a time. You can verify the device limit for your subscription using one of the methods below:

  • Avast Account: Sign in to the Avast Account that is linked to the email address you provided during the subscription purchase. Click the Subscriptions tile, then verify the device limit for the relevant subscription next to Available for.
  • Order confirmation email: Open the order confirmation email that you received after purchase (normally from no.reply@avast.com). Scroll to the Your products section to verify the device limit for each product next to Devices.

If you have already reached the device limit for your subscription, but you want to start using your purchased Avast product(s) on a new device, you can transfer the subscription from one device to another. For more information, refer to the following article:

How can I start using my product on a new device?

If you have already reached the device limit for your subscription, but you want to start using your purchased Avast product(s) on a new device, you can transfer the subscription from one device to another.

For more information, refer to the following article:

Further Recommendations

What if this article did not resolve my issue?

If this article does not resolve your issue, we recommend contacting Avast Support for further assistance.

  • All paid Avast consumer products
  • All supported operating systems

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