Avast Ultimate - FAQs

What is Avast Ultimate?

Avast Ultimate is a license bundle purchase that includes the following products for Windows:

• Avast Premier
• Avast Cleanup Premium
• Avast SecureLine VPN
• Avast Passwords

By buying the bundle, you save money and ensure Avast is providing you with maximum protection, improved PC performance, and is taking care of your network connection, privacy, and passwords.

For more information about Avast Ultimate, refer to the following page:

• Avast Ultimate

What are the system requirements for Avast Ultimate?

The system requirements for Avast Ultimate are the same as the system requirements for Avast Premier included in the bundle:

How do I download Avast Ultimate?

The Avast Ultimate installation file contains an activation code that is different for each user. To download your purchased product, open your Avast order confirmation email and click the Download installation file button. Alternatively, you can download and install Avast Premier and then activate your Avast Ultimate license using your activation code.

For detailed instructions, refer to the following articles:

• Installing Avast Premier
• Activating Avast Ultimate

How do I install Avast Ultimate?

To install Avast Ultimate:

1. Open your Avast order confirmation email and click the Download installation file button.
2. Download the installer for Avast Premier and save it to a familiar location on your PC (for example, your desktop).
3. Right-click the downloaded setup file and select Run as administrator from the context menu.
4. When prompted by the User Account Control dialog for permissions, click Yes (or Continue on older version of Windows).
5. Click Install to proceed with the default installation.

Avast Premier is now installed. The other components of Avast Ultimate will be installed when you activate your subscription.

How do I uninstall Avast Ultimate?

Avast Passwords can be removed during the uninstallation of Avast Premier by using the Avast Uninstall Utility. Alternatively, you can uninstall it separately by following the steps in this article:

• Adding or removing Avast Antivirus program components

Avast Cleanup Premium and Avast SecureLine VPN are standalone applications that need to be uninstalled separately via Windows Control Panel. For uninstallation instructions, refer to the following articles:

• Uninstalling Avast Cleanup Premium
• Uninstalling Avast SecureLine VPN

How do I activate my subscription for Avast Ultimate?

If Avast Antivirus is already installed on your PC and you want to activate it with the Avast Ultimate license, follow these instructions:

1. Open your Avast order confirmation email and copy the activation code.
2. Right-click the Avast icon in the system tray and select Subscription information from the context menu.
3. On the My licenses screen, click Enter a valid activation code.
4. Press the Ctrl and V keys simultaneously to paste the activation code into the text box and click Enter.
5. Check your license details for the entered activation code. If you already have an activation code for interchangeable products, you can click on a listed item and select an alternative license from the drop-down menu. Click Continue to return to the My licenses screen.
6. Click Activate & Install next to Avast Cleanup and Avast SecureLine VPN listed under Other available licenses on the My licenses screen.
7. If prompted, click OK to restart your PC and complete the activation.

Your Avast Ultimate license is now activated. The expiration date of your license appears under Licenses on this PC. The licenses for Avast Premier, Avast Cleanup Premium, Avast SecureLine VPN and Avast Passwords should have the same expiration date.

For detailed activation instructions, refer to the following article:

• Activating Avast Ultimate

What should I do if Avast Antivirus does not accept my purchased Avast Ultimate license?

If you face issues activating Avast Ultimate, use the Avast webform to resend your license to the email address used for your purchase, then try to insert your activation code again. If the issue persists, follow these troubleshooting steps:

1. Uninstall all products included in Avast Ultimate.
2. Download and install Avast Ultimate again.
3. Insert your activation code into Avast Premier.

I can't find the Avast Ultimate license in my Avast Account. What can I do?

Avast Account displays a license for each product included in the Avast Ultimate bundle separately. Your account should show licenses for Avast Premier, Avast Cleanup Premium, Avast SecureLine VPN and the paid version of Avast Passwords. All of these licenses should have the same expiration date.

Can I transfer the Avast Ultimate license to another computer?

If you need to transfer your Avast Ultimate subscription from one PC to another, firstly uninstall all products included in the bundle from the original PC. Then you can activate your license on the alternative PC.