Avast Ultimate subscription bundles - FAQs

General

What is included in Avast Ultimate (Multi-Device)?

An Avast Ultimate (Multi-Device) subscription allows you to use all of the 4 product packages listed below:

Avast Ultimate (Multi-Device) can be activated on up to 10 devices simultaneously, on the platforms of your choice. On each device, you can choose to activate all or some of the available products for the relevant platform.

You cannot use your Avast Ultimate (Multi-Device) subscription on more than 10 devices simultaneously, regardless of which products you activate and how many products you choose to activate on each device.

What is included in Avast Mobile Ultimate?

An Avast Mobile Ultimate subscription includes the following products for Android:

You can activate each product on up to 5 Android devices simultaneously.

You cannot activate VPN on more than 5 devices simultaneously. This includes both Avast SecureLine VPN and the VPN Protection feature in Avast Mobile Security.

What is included in Avast Ultimate (Single-Device) for Windows?

An Avast Ultimate (Single-Device) subscription includes the following products for Windows:

You can activate your subscription on 1 Windows PC.

What is included in Avast Ultimate (Single-Device) for Mac?

An Avast Mac Ultimate subscription includes the following products for Mac:

You can activate your subscription on 1 Mac.

Download and installation

What are the system requirements for Avast Ultimate?

  • PC: Windows 10, 8.1, 8, 7 (SP2) (32 or 64-bit), 1 GB RAM, 2 GB free hard disk space.
  • Mac: macOS 10.10 (Yosemite) or higher with 750 MB of hard disk space.
  • Android: Android 5.0 (Lollipop, API 21) or higher.
  • iPhone/iPad: iOS 12.0 or higher.
You may be able to use your subscription on just one or all of the platforms listed above, depending which subscription option you purchased.

How do I install and activate Avast Ultimate?

For detailed instructions to install and activate your Avast Ultimate subscription, refer to the relevant section(s) in the following article:

You can use your subscription on the platforms specified below:
  • Avast Ultimate (Multi-Device): Your subscription is valid on all platforms (Windows, Mac, Android, and iOS).
  • Avast Mobile Ultimate: Your subscription is valid on Android only.
  • Avast Ultimate (Single-Device) for Windows: Your subscription is valid on Windows only.
  • Avast Ultimate (Single-Device) for Mac: Your subscription is valid on Mac only.

How do I uninstall Avast Ultimate?

You can individually uninstall each application from your PC by following steps in the following articles:

You can individually uninstall each application from your Mac by following steps in the following articles:

You can individually uninstall each application from your Android device by following steps in the following articles:

Uninstalling an app from your device does not cancel your subscription, and you will continue to be charged for the subscription until you cancel it.

To uninstall an Avast app from your iOS device:

  1. On the Home screen of your device, touch and hold the icon of the app you want to uninstall until it starts to wiggle.
  2. Tap the small x which appears in the top-left corner of the icon.
  3. Select Delete to confirm you want to remove the app from your device.

The application is now removed from your iOS device.

Uninstalling an app from your device does not cancel your subscription, and you will continue to be charged for the subscription until you cancel it.

Subscriptions

What should I do if my purchased subscription or activation code doesn't work?

If you experience issues while activating your subscription on Windows or Mac, retrieve your activation code from the Avast Account linked to the email address used to purchase Avast Ultimate, then try to insert your activation code again. If the issue persists, follow these troubleshooting steps:

  1. Uninstall all products included in your Avast Ultimate subscription.
  2. Download and install your chosen products again.
  3. Insert your activation code into Avast Premium Security or Avast Security for Mac.

For detailed instructions, refer to the following article:

If your issue remains unresolved, contact Avast Support.

How can I transfer my subscription to another device?

If you no longer want to use your Avast Ultimate subscription on a particular device, follow the steps below to transfer your subscription from one device to another:

  1. Uninstall all products connected to your Avast Ultimate subscription from the previous device.
  2. Install and activate your chosen products on the alternative device.

For detailed instructions, refer to the following article:

Can I activate Avast Ultimate (Single-Device) for Windows on multiple PCs?

No. You can only use an Avast Ultimate (Single-Device) subscription on one PC at a time, even if you do not install and activate all of the available products. If you wish to use your subscription on more than one device, we recommend purchasing an Avast Ultimate (Multi-Device) subscription, which can be activated on up to 10 devices simultaneously, and is additionally valid on Windows, Mac, Android, and iOS.

Can I activate Avast Ultimate (Single-Device) for Mac on multiple Macs?

No. You can only use an Avast Ultimate (Single-Device) subscription on one Mac at a time, even if you do not install and activate all of the available products. If you wish to use your subscription on more than one device, we recommend purchasing an Avast Ultimate (Multi-Device) subscription, which can be activated on up to 10 devices simultaneously, and is additionally valid on Mac, Windows, Android, and iOS.

Can I activate every product included in Avast Ultimate (Multi-Device)?

Yes. You can choose to activate all or just some of the products included in Avast Ultimate (Multi-Device). You can also choose to activate the same product multiple times on different devices.

However, an Avast Ultimate (Multi-Device) subscription cannot be used on more than 10 devices simultaneously. If you are already using your subscription on 10 devices, you can activate additional products on any of your currently activated devices, but you cannot add additional devices.

For example, if you activate only Avast Premium Security on 10 separate devices, you cannot activate your subscription on an additional device, even if you want to start using a product that you have not yet activated, such as Avast Cleanup or Avast SecureLine VPN.

If your subscription is already activated on 10 devices, you can uninstall Avast Ultimate (Multi-Device) from a currently activated device and then activate your subscription on a new device.
  • Avast Premium Security 20.x for Windows
  • Avast SecureLine VPN 5.x for Windows
  • Avast Cleanup Premium 20.x for Windows
     
  • Avast Security Premium 14.x for Mac
  • Avast SecureLine VPN 4.x for Mac
  • Avast Cleanup Premium 3.x for Mac
     
  • Avast Mobile Security Premium 6.x for Android
  • Avast SecureLine VPN 5.x for Android
  • Avast Cleanup Premium 4.x for Android
     
  • Avast Mobile Security Premium 2.x for iOS
  • Avast SecureLine VPN 5.x for iOS
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
     
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)
  • Apple Mac OS X 10.10.x (Yosemite)
     
  • Google Android 5.0 (Lollipop, API 21) or higher
  • Apple iOS 12.0 or higher

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