Creating a support package from Avast Security or Avast Premium Security for Mac

Avast SecurityAvast Premium Security

We will investigate the issue, but we cannot guarantee that you will receive a direct response.

This article explains how to generate and submit a support package.

Enviar um pacote de suporte

  1. Clique em IrAplicativos na barra de menu da Apple e depois clique duas vezes no ícone Avast Security para abrir o navegador.
  2. AjudaEquipe de Suporte Técnico da AvastGerar pacote de suporte
  3. This is important so that Avast Support can connect your already reported issue with the support package.

  4. Optionally enter your name and email address.
    We only use these details if we need to contact you for more information about the issue you are experiencing.
  5. Clique em Enviar comentários.


  6. Feito
  • Avast Security 14.x para Mac
  • Avast Premium Security 14.x para Mac
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)
  • Apple Mac OS X 10.10.x (Yosemite)

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