Avast AntiTrack Premium - FAQs

General

What is Avast AntiTrack Premium?

Avast AntiTrack Premium is a privacy application designed to keep your identity safe from the latest online tracking techniques.

Avast AntiTrack Premium injects fake information into the data that make up your digital fingerprint. This action changes what information trackers and third-parties can see about you. Avast AntiTrack Premium also clears tracking cookies from your browser.

What is online tracking and how does it affect me?

Online tracking is the process of gathering information about you and everyone else, through sophisticated analytics embedded on websites.

Online tracking can affect you in several ways. For example, trackers can gather information about you without your consent and sell it to the highest bidder. Hackers can steal your passwords and bank information. ID thieves can even open fake accounts and ruin your credit score.

How am I leaving tracks online?

Many websites you visit download cookies to your browser or identify you by unique data on your device. This information is used to identify you when you return to the site or any other site participating in the same tracking system.

What is digital fingerprinting?

When you visit a website, you usually provide data related to your device configuration, browser, and history of your online behavior which is continuously stored while you interact with webpages. Almost every website collects user data using the same types of advertising networks, which means all your online activity is tracked and added to your own unique trace record. As you repeatedly visit your favorite webpages, access your online accounts, shop online and fill various forms, your record behaves as your "digital fingerprint" which you leave everywhere you go on the web.

Your digital fingerprint is not connected to your actual identity but it can represent a unique and accurate profile of your personality. Online tracking techniques study your interests, age, religion, medical issues, income, shopping habits, and other highly personal information. While this helps sellers personalize their ads, it can also appear as a violation of your privacy.

AntiTrack Premium continuously changes your digitial fingerprint to protect your online identity. To view a log of changes to your digital finger print, open AntiTrack Premium and click Improve My Privacy Score, then click the Fingerprint Changes tab.

What are cookies?

Cookies are files that websites, trackers, and third-parties leave on your browser which allow them to view your online activity. Targeted ads, which are ads that appear to match your online activity, are a direct result of cookies on your browser. To prevent targeted ads, it's important to clear your cookies regularly.

Does Avast AntiTrack Premium block ads?

Avast AntiTrack Premium is not an ad blocker and you will likely still see ads on some of your favorite websites. However, Avast AntiTrack Premium prevents targeted ads (for example, an ad for a product you recently viewed) each time you clear browsing history and data.

How do I use Avast AntiTrack Premium?

For instructions to configure and use Avast AntiTrack Premium, refer to the following article:

What is Privacy Score?

Privacy Score is a numerical value that AntiTrack assigns you based on the various setting you enable or disable in the application. The fewer privacy protection components you have enabled, the lower your score.

If you have a Medium or Low Privacy Score, indicated by a yellow or red number, click Improve My Privacy Score, then click the Privacy Score tab. AntiTrack Premium displays options to further protect your privacy.

How is AntiTrack Premium different from an antivirus or vpn product?

When you connect to a website, you provide data about your device, browser, and online behavior. While a VPN service can encrypt this data while its in transit and an antivirus can protect your PC from possible security threats, AntiTrack Premium prevents websites from tracking you via your online activity.

Troubleshooting

What should I do if Avast AntiTrack Premium stops working?

Try to reinstall the application first by clicking here. If Avast AntiTrack Premium is still not working, contact Avast Support.

Where can I find a copy of my activation code?

After you purchase Avast AntiTrack Premium, a confirmation email with your activation code is sent to the email address on file. If you are unable to locate the email, contact Avast Support.

How do I resolve the the error code '-1073741502' when installing Avast AntiTrack Premium?

The error code means that Avast AntiTrack Premium could not successfully install the Microsoft SQL Server Compact Edition due to an outdated version of older Microsoft Windows operating systems.

Refer to the following articles on the Microsoft website to install the latest Service Pack:

Why did I receive the error message 'The activation code could not be found'?

The message 'The activation code could not be found' indicates that you have entered an activation code which was not found in our database. Ensure there is not a typo in the code, or copy your activation code directly from your order confirmation email and paste it into the program.

Why do I see the alert message 'Action required' while inserting an activation code?

The message 'Action required' indicates that you have entered your activation code in an incorrect format. The proper format consists of 5 segments of 4 letters, divided by hyphens (-). Ensure there is not a typo in the code, or copy your activation code directly from your order confirmation email and paste it into the program.

What should I do if Avast AntiTrack Premium disappears from my PC after reboot?

This issue may occur if Avast AntiTrack Premium was not installed properly with elevated system privileges, for example by running the setup file from a user account with insufficient rights. To resolve this issue:

  1. Uninstall Avast AntiTrack Premium from your PC.
  2. Right-click the downloaded setup file avast_antitrack_premium_setup.exe and select Run As Administrator from the context menu.
  3. Complete the installation by following the instructions in this article:
  4. Restart your PC.

Why did I receive an error message that Avast AntiTrack Premium is running?

This error message can appear on Windows PCs when a program was not closed correctly and is running in the background. To resolve this issue:

  • Double-click the Avast AntiTrack Premium system tray icon on your Windows taskbar (at the bottom right corner next to the clock) to open the user interface. If you cannot see the icon, click the arrow to show hidden icons.
  • If the issue is not resolved, restart your PC.
  • Avast AntiTrack Premium 1.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate - Service Pack 2, 32 / 64-bit
  • Microsoft Windows XP Home / Professional / Media Center Edition - Service Pack 3, 32-bit

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