Webcam Shield - FAQs

What is Webcam Shield?

Webcam Shield, available in the latest version of Avast Premium Security (previously Avast Premier) and Avast Omni, prevents applications and malware from accessing your PC's webcam without your consent. With Webcam Shield enabled, untrusted applications cannot capture images or videos and send the content outside of your PC to compromise your privacy.

To determine which applications are trusted and untrusted, Avast Reputation Services analyze the application based on several factors, including how many users have the application installed and the application's certification information. You can also adjust how Webcam Shield handles applications by setting your preferred behavior on the Webcam Shield settings screen.

How do I get Webcam Shield?

Webcam Shield is included in the latest versions of Avast Premium Security (previously Avast Premier) and Avast Omni by default. To access the feature, open the Avast user interface and go to PrivacyWebcam Shield.

If you do not have the latest version of Avast Premium Security or Avast Omni, refer to the relevant article below to install your chosen product:

After installation, refer to the relevant article below to activate a paid subscription:

How do I use Webcam Shield?

To use Webcam Shield, follow these steps:

  1. Open the Avast user interface and go to PrivacyWebcam Shield.
  2. Ensure the feature is enabled. If the feature is disabled, click the red (OFF) slider so that it changes to green (ON).
  3. You can adjust Webcam Shield behavior by clicking the gear icon in the top-right corner to access the Settings screen.

To learn more about how to use Webcam Shield, refer to the following article:

How do I adjust Webcam Shield behavior?

To specify how Webcam Shield handles applications that attempt to access your PC's webcam, follow these steps:

  1. Open the Avast user interface and go to PrivacyWebcam Shield.
  2. Click the gear icon in the top-right corner to access the Settings screen.
  3. Use the drop-down menu to select an option:
    • Smart mode: automatically allows trusted applications to access your webcam. If an untrusted application attempts to access your webcam, a notification appears asking you to allow or block the application. After selecting an option, the application appears on the Webcam Shield Settings screen where you can view its status and select additional actions.
    • Strict mode: notifies you each time any application attempts to access your webcam and allows you to decide if the application is blocked or allowed. After selecting to block or allow an application, the application appears on the Webcam Shield Settings screen where you can view its status and select additional actions.
    • No Mercy mode: automatically blocks all applications that attempt to access your webcam.

How do I manage blocked and allowed applications?

When Webcam Shield is set to Smart mode or Strict mode, you receive notifications when applications attempt to access your PC's webcam. When you select an action (Block or Allow) in the notification dialog, the application's status appears on the Blocked & Allowed apps screen. To access Settings and manage blocked and allowed applications, follow these steps:

  1. Open the Avast user interface and go to PrivacyWebcam Shield.
  2. Click the gear icon in the top-right corner to access the Settings screen.
  3. Click View allowed / blocked apps.

Click +Block App or +Allow App to add an application to either list. To remove an application from the list, hover your cursor over the relevant row, click (three dots) and select Remove.

For more information about the Blocked & Allowed apps screen in Avast Antivirus, refer to the article below:

What can I do if Webcam Shield displays too many notifications?

If you receive several notifications from Webcam Shield asking you to block or allow applications, ensure that Webcam Shield behavior is set to Smart mode. If Strict mode is selected, Webcam Shield notifies you each time an application attempts to access your PC's webcam.

What can I do if my PC's webcam has stopped working?

If your PC's webcam does not work after installing Avast Premium Security or Avast Omni, ensure that the Webcam Shield behavior is set to Smart mode or Strict mode. If No Mercy mode is selected, Webcam Shield prevents all applications from accessing your PC's webcam.

  • Avast Premium Security 19.x
  • Avast Omni 1.x
  • Avast Ultimate 19.x
  • Avast Premier 19.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit

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