Webcam Shield - FAQs

What is Webcam Shield?

Webcam Shield, available in Avast Premium Security, Avast Omni, and Avast One, prevents applications and malware from accessing your PC's webcam without your consent. With Webcam Shield enabled, untrusted applications cannot capture images or videos, or send these contents outside of your PC.

To determine which applications are trusted and untrusted, Avast Reputation Services analyze the application based on several factors, including how many users have the application installed and the application's certification information. You can also adjust how Webcam Shield handles applications by setting your preferred behavior on the Webcam Shield settings screen.

How do I get Webcam Shield?

Webcam Shield is included in Avast Premium Security, Avast Omni, and Avast One. To access the feature, open the Avast user interface and go to PrivacyWebcam Shield.

If you do not have Avast Premium Security or Avast Omni, refer to the relevant article below to install your chosen product:

After installation, refer to the relevant article below to activate a paid subscription:

How do I use Webcam Shield?

  1. Open the Avast user interface and go to PrivacyWebcam Shield.
  2. Ensure the feature is enabled. If the feature is disabled, click the red (OFF) slider so that it changes to green (ON).
  3. You can adjust Webcam Shield behavior by clicking Settings (the gear icon) in the top-right corner.

To learn more about how to use Webcam Shield, refer to the following article:

How do I adjust Webcam Shield behavior?

To adjust how Webcam Shield handles applications that attempt to access your webcam:

  1. Open the Avast user interface and go to PrivacyWebcam Shield.
  2. Click Settings (the gear icon) in the top-right corner.
  3. Select one of the following modes to define Webcam Shield sensitivity:
    • Smart mode (selected by default): Automatically allows trusted applications to access your webcam. If an untrusted application attempts to access your webcam, a notification appears asking you to allow or block the application. After selecting an option, the application appears on the Blocked & Allowed apps list where you can view its status and select additional actions.
    • Strict mode: Notifies you every time any application attempts to access your webcam and allows you to decide if the application is blocked or allowed. After selecting an option, the application appears on the Blocked & Allowed apps list where you can view its status and select additional actions. You can disable the notifications by ticking Don't show Webcam Shield reminders.
    • No mercy mode: Notifies you every time any application attempts to access your webcam, then automatically blocks it. You can disable the notifications by ticking Don't show Webcam Shield reminders.

How do I manage blocked and allowed applications?

When Webcam Shield is set to Smart mode or Strict mode, you receive notifications when applications attempt to access your PC's webcam. When you select an action (Block or Allow) in the notification dialog, the application's status appears on the Blocked & Allowed apps screen. To access Settings and manage blocked and allowed applications, follow these steps:

  1. Open the Avast One user interface and go to PrivacyWebcam Shield.
  2. Click Settings (the gear icon) in the top-right corner.
  3. Click View allowed / blocked apps.

Click + Block app or + Allow app to add an application to either list. To remove an application from the list, hover your cursor over the relevant row, click More options (three dots) and select Remove.

For more information about the Blocked & Allowed apps screen in Avast Antivirus, refer to the article below:

What can I do if Webcam Shield displays too many notifications?

If you receive too many notifications from Webcam Shield asking you to block or allow applications, ensure that Webcam Shield behavior is set to Smart mode. If Webcam Shield is set to Strict, Avast notifies you every time any application attempts to access your PC's webcam.

What can I do if my PC's webcam has stopped working?

If your PC's webcam does not work after installing Avast Premium Security or Avast Omni, ensure that the Webcam Shield behavior is set to Smart mode or Strict mode. If No mercy mode is selected, Webcam Shield prevents all applications from accessing your PC's webcam.

Avast One is currently available only in Australia.

What is Webcam Shield?

Webcam Shield, available in Avast Premium Security, Avast Omni, and Avast One, prevents applications and malware from accessing your PC's webcam without your consent. With Webcam Shield enabled, untrusted applications cannot capture images or videos, or send these contents outside of your PC.

To determine which applications are trusted and untrusted, Avast Reputation Services analyze the application based on several factors, including how many users have the application installed and the application's certification information. You can also adjust how Webcam Shield handles applications by setting your preferred behavior on the Webcam Shield settings screen.

How do I get Webcam Shield?

Webcam Shield is included in Avast Premium Security, Avast Omni, and Avast One. To access the feature, open Avast One and go to Personal identityWebcam Shield.

How do I use Webcam Shield?

  1. Double-click the Avast One shortcut on your desktop to open the application.
  2. Click the Personal identity tile on the Avast One dashboard.
  3. Select Webcam Shield.
  4. Ensure the feature is enabled. If the feature is disabled, click the orange (OFF) slider so that it changes to green (ON).
  5. Adjust Webcam Shield behavior by selecting a mode, and modifying the List of blocked apps and List of allowed apps.

To learn more about how to use Webcam Shield, refer to the following article:

How do I adjust Webcam Shield behavior?

To adjust how Webcam Shield handles applications that attempt to access your webcam:

  1. Double-click the Avast One shortcut on your desktop to open the application.
  2. Click the Personal identity tile on the Avast One dashboard.
  3. Select Webcam Shield.
  4. Use the drop-down menu to select an option:
    • Untrusted apps require my permission (Smart mode): automatically allows trusted applications to access your webcam. If an untrusted application attempts to access your webcam, a notification appears asking you to allow or block the application. After selecting an option, the application appears on the List of blocked apps or List of allowed apps where you can view its status and select additional actions.
    • Any apps require my permission (Strict mode): notifies you each time any application attempts to access your webcam and allows you to decide if the application is blocked or allowed. After selecting to block or allow an application, the application appears on the List of blocked apps or List of allowed apps where you can view its status and select additional actions.
    • All apps are automatically blocked (No mercy mode): automatically blocks all applications that attempt to access your webcam.

How do I manage blocked and allowed applications?

When Webcam Shield is set to Smart mode or Strict mode, you receive notifications when applications attempt to access your webcam. When you select an action (Block or Allow) in the notification dialog, the application's status appears on the List of blocked apps or List of allowed apps. To manage blocked and allowed applications, follow these steps:

  1. Double-click the Avast One shortcut on your desktop to open the application.
  2. Click the Personal identity tile on the Avast One dashboard.
  3. Select Webcam Shield.
  4. Use the arrow next to List of blocked apps or List of allowed apps to modify the listed applications.

What can I do if Webcam Shield displays too many notifications?

If you receive too many notifications from Webcam Shield asking you to block or allow applications, ensure that Webcam Shield behavior is set to Smart mode. If Webcam Shield is set to Strict, Avast notifies you every time any application attempts to access your PC's webcam.

What can I do if my PC's webcam has stopped working?

If your PC's webcam does not work after installing Avast One, ensure that the Webcam Shield behavior is set to Smart mode or Strict mode. If No mercy mode is selected, Webcam Shield prevents all applications from accessing your PC's webcam.

  • Avast Premium Security 21.x for Windows
  • Avast Free Antivirus 21.x for Windows
  • Avast One 21.x for Windows
  • Avast One Free 21.x for Windows
  • Avast Omni 21.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1 with Convenient Rollup Update, 32 / 64-bit

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