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Activating Avast Premium Security

Avast Premium Security is a paid product that requires a subscription to use. After installing Avast Premium Security, you may need to manually activate your subscription by either entering a valid activation code, or signing in to the application with your Avast Account credentials.

Activation Code

To activate Avast Premium Security using an activation code:

  1. Locate your activation code. This is most commonly found in your order confirmation email. For detailed instructions, refer to the following article: Locating your Avast activation code
  2. Double-click the Avast Premium Security icon on your Windows desktop to open the application. For alternative options to open Avast Premium Security, refer to the following article:
  3. Select ☰ Menu ▸ Enter activation code.
  4. Type or paste your activation code (including hyphens) into the text box, then click Enter.
  5. Check your subscription details. If you have more than one valid subscription, click the down arrow to select the subscription you want to use.
    Click Continue to complete activation.

Your Avast Premium Security subscription is now active.

If you purchased Avast Premium Security (Multi-Device), you can use your activation code to activate Avast Premium Security on your Windows and Mac devices, as well as Avast Mobile Security Premium on your Android and iOS devices.
For detailed instructions to activate your multi-device subscription on Android and iOS, refer to the following article: To confirm which subscription you purchased, check your order confirmation email or your Avast Account that is linked to the email address you used to purchase Avast Premium Security.

To activate Avast Premium Security using an activation code:

  1. Locate your activation code. This is most commonly found in your order confirmation email. For detailed instructions, click the button below: Locating your Avast activation code
  2. Double-click the Avast Security icon in your Applications folder to open the application. For alternative options to open Avast Premium Security, refer to the following article:
  3. Select ☰ Menu ▸ Activate paid features.
  4. Type or paste your activation code (including hyphens) into the text box, then click Activate.

Your Avast Premium Security subscription is now active.

If you purchased Avast Premium Security (Multi-Device), you can use your activation code to activate Avast Premium Security on your Windows and Mac devices, as well as Avast Mobile Security Premium on your Android and iOS devices.
For detailed instructions to activate your multi-device subscription on Android and iOS, refer to the following article: To confirm which subscription you purchased, check your order confirmation email or your Avast Account that is linked to the email address you used to purchase Avast Premium Security.

Avast Account

To activate Avast Premium Security using an Avast Account:

  1. Ensure that you know which email address you used to purchase Avast Premium Security. This is the email address where you received the order confirmation email after purchase.
  2. Double-click the Avast Premium Security icon on your Windows desktop to open the application. For alternative options to open Avast Premium Security, refer to the following article:
  3. Select ☰ Menu ▸ Sign in.
  4. Enter the credentials for your Avast Account that is linked to the email address you used to purchase Avast Premium Security, then click Sign in.

    If you do not have an Avast Account, select the Create account tab to create a new Avast Account with the same email address that you used to purchase Avast Premium Security.
  5. Check your subscription details. If you have more than one valid subscription, click the down arrow to select the subscription you want to use.
    Click Continue to complete activation.

Your Avast Premium Security subscription is now active.

To activate Avast Premium Security using an Avast Account:

  1. Ensure that you know which email address you used to purchase Avast Premium Security. This is the email address where you received the order confirmation email after purchase.
  2. Double-click the Avast Security icon in your Applications folder to open the application. For alternative options to open Avast Premium Security, refer to the following article:
  3. Select ☰ Menu ▸ Log in to Avast Account.
  4. Enter the credentials for your Avast Account that is linked to the email address you used to purchase Avast Premium Security, then click Log in.

Your Avast Premium Security subscription is now active.

Troubleshoot activation issues

If you experience activation issues, review the information below, which explains how to resolve some of the most common activation issues.

Try these possible solutions:

Try these possible solutions:

  • Ensure that you are entering the credentials for the Avast Account that is linked to your Avast Premium Security subscription. To verify this, sign in to your Avast Account in your web browser and click the Subscriptions tile to see a list of the linked subscriptions.
  • If your Avast Premium Security subscription is not linked to an Avast Account, you can create an Avast Account with the email address that you used to purchase Avast Premium Security. Alternatively, you can add this email address to an existing Avast Account. For detailed instructions, refer to the following article:
  • Try following the instructions to activate using an activation code instead.
  • Completely uninstall and then reinstall Avast Premium Security. This can resolve issues that are caused by incorrect configuration or corrupted files. We recommend following the exact steps in the articles linked below: After reinstallation, try activating your subscription again.

If you are still unable to activate your subscription, you can optionally click the link below to open the Avast Technical Support form. After you submit the request, an Avast Support agent will contact you to help resolve the issue.

Further recommendations

To learn more about Avast Premium Security, refer to the following articles:

For instructions on transferring your subscription to a new device, refer to the following article:

  • Avast Premium Security 21.x for Windows
  • Avast Premium Security 14.x for Mac
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1 with Convenient Rollup Update, 32 / 64-bit

  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)
  • Apple Mac OS X 10.10.x (Yosemite)

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