Webcam Shield - FAQs

What is Webcam Shield?

Webcam Shield, available in the latest version of Avast Premier, prevents applications and malware from accessing your PC's webcam without your consent. With Webcam Shield enabled, untrusted applications can not capture images or videos and send the content outside of your PC to compromise your privacy.

To determine which applications are trusted and untrusted, Avast File Reputation services analyzes the application based on several factors including how many users have the application installed and the application's certification information. You can also adjust how Webcam Shield handles applications by using the slider at the bottom of the Webcam Shield screen.

How do I get Webcam Shield?

Webcam Shield is included in the latest version of Avast Premier by default. To access the feature, open the Avast user interface and go to PrivacyWebcam Shield.

If Webcam Shield does not appear in the Privacy section, ensure you are using the latest version of Avast Premier. To update to the latest version of Avast, go to SettingsUpdate, and click Update in the Program section.

How do I use Webcam Shield?

To use Webcam Shield, follow these steps:

  1. Open the Avast user interface and go to PrivacyWebcam Shield.
  2. Ensure the feature is enabled. If the feature is disabled, click the red slider (OFF) so that it changes to green (ON).
  3. Use the slider at the bottom of the screen to adjust Webcam Shield behavior.

How do I adjust Webcam Shield behavior?

To specify how Webcam Shield handles applications that attempt to access your PC's webcam, follow these steps:

  1. Open the Avast user interface and go to PrivacyWebcam Shield.
  2. Use the slider at the bottom of the Webcam Shield screen to select an option:
    • Smart: automatically allows trusted applications to access your webcam. If an untrusted application attempts to access your webcam, a notification appears asking you to allow or block the application. After selecting an option, the application appears on the Webcam Shield Settings screen where you can view its status and select additional actions.
    • Strict: notifies you each time any application attempts to access your webcam and allows you to decide if the application is blocked or allowed. After selecting to block or allow an application, the application appears on the Webcam Shield Settings screen where you can view its status and select additional actions.
    • No Mercy: automatically blocks all applications that attempt to access your webcam.

How do I manage blocked and allowed applications?

When Webcam Shield is set to Smart or Strict, you receive notifications when applications attempt to access your PC's webcam. When you select an action (Block or Allow) in the notification dialog, the application's status appears on the Settings screen. To access Settings and manage blocked and allowed applications, follow these steps:

  1. Open the Avast user interface and go to PrivacyWebcam Shield.
  2. Click the gear icon to access the Settings screen.
  3. Use the drop-down menu next to an application and select Block or Allow to change the application's status.

To remove an application from the list, hover your cursor over the relevant row and click the X icon.

What can I do if Webcam Shield displays too many notifications?

If you receive several notifications from Webcam Shield asking you to block or allow applications, ensure the slider that controls Webcam Shield behavior is set to Smart. If the slider is set to Strict, Webcam Shield notifies you each time any application attempts to access your PC's webcam.

What can I do if my PC's webcam stopped working?

If your PC's webcam does not work after installing Avast Premier, ensure that the Webcam Shield behavior slider is set to Smart or Strict. If the slider is set to No Mercy, Webcam Shield prevents all applications from accessing your PC's webcam.

  • Avast Ultimate 17.x
  • Avast Premier 17.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate - Service Pack 2, 32 / 64-bit
  • Microsoft Windows XP Home / Professional / Media Center Edition - Service Pack 3, 32-bit

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