Troubleshooting issues after running Avast Driver Updater | Avast

Troubleshooting issues after running Avast Driver Updater

Avast Driver Updater is a PC performance tool that scans your hardware for broken and outdated drivers, and updates them to prevent problems with your PC.

In some cases, updating a driver can cause problems on your PC, such as your audio or trackpad not working properly, or issues with screen resolution and graphics quality. If this occurs, we recommend following the instructions in this article to revert back to the previous driver version.

Restore a driver

Avast Driver Updater allows you to restore individual drivers to their previous version. Follow the steps below to identify which driver has caused the issue on your PC and then restore the driver to its previous version. If you are unable to identify the problematic driver, we recommend following the Windows System Restore instructions.

Identify the problematic driver

  1. Double-click the Avast Driver Updater icon on your desktop to open the application.
  2. Click See Overview.
  3. Look for a driver name that includes the component experiencing issues. For example, if the sound on your PC stopped working, look for an audio driver, or if the problem is with graphics, look for a graphics driver.

    Select the panel for the driver you want to restore.
  4. Click Driver versions in the bottom-right corner of the screen.
  5. Confirm you have selected the correct driver by checking the installed column. The driver version labeled installed now should have a corresponding installed date that matches when the issue started on your PC.

    If the installed date does not match when the issue started, click the X in the top-right corner and return to step 3 above.

Restore the previous driver version

  1. Click Restore next to the driver version you want to restore. This is usually the version listed below the Installed now version.
Avast Driver Updater can only restore driver versions that were previously installed by Driver Updater. You cannot restore a driver version that was installed by your operating system or other third-party software.
  1. Click Restore to confirm.
  2. If prompted, click Restart to restart your PC.
  3. The selected driver reverts back to the previous version you chose to restore, and the latest driver version has the status Skipped update. Click the X in the top-right corner to close the window.

Avast Driver Updater automatically creates a Windows Restore Point before updating your drivers. This allows you to undo recent system changes and return your system to its previous state. We recommend using the Windows System Restore option if you are not sure which driver is causing the issue.

  1. Open Control Panel on your PC. For instructions, refer to the following Microsoft support article:
  2. In the Control Panel search box, type recovery.
  3. Select RecoveryOpen System Restore.
  4. Select Choose a different restore point, then click Next.
  5. Select the restore point that is dated before the issue started, then click Next.
  6. Click Finish.
  7. Click Yes to start the system restore.
  8. When your PC restart is complete, your system is returned to its previous state.
    Double-click the Avast Driver Updater icon on your desktop to open the application.
  9. Click Scan again to run the Avast Driver Updater scanner.
  10. Select the outdated driver.
  11. Click the (three dots) icon, then select Skip update.

The selected driver is moved to the Ignored and Skipped list. Repeat steps 10-11 above to skip the update for any other identified outdated drivers.

  • Avast Driver Updater 20.x for Windows
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1 with Convenient Rollup Update, 32 / 64-bit

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