Activating a paid version of Avast Mobile Security on Android

A subscription purchased in the Avast Mobile Security app is automatically activated on the Android device you use to make the purchase. A subscription purchased through another Avast sales channel, such as the Avast Store or an offer within another Avast product, needs to be manually activated using a valid activation code (sometimes called a subscription code or voucher code). If you want to use your Avast Mobile Security subscription on another device, you also need to manually activate it. The number of devices you can activate depends on the subscription you purchased.

Before following the activation steps in this article, ensure the latest version of Avast Mobile Security is installed on your Android device. For instructions, refer to the following article:

Activate Avast Mobile Security on an Android device

If you are activating your Avast Mobile Security subscription for the first time, follow these instructions to activate your subscription using an activation code.

Your activation code can be located in a number of different places depending on the purchase method. For example, in an order confirmation email, on an activation card, or within another Avast product. For instructions on how to locate your activation code, refer to the following article:

 
  1. Tap the Avast Mobile Security icon on the Home screen of your device to open the app.
  2. Go to MenuRemove ads.
  3. Select Menu (three dots), then Enter voucher code.
  4. Type or paste your activation code into the text box and tap Confirm to complete the activation.
  5. Tap Close. Your Avast Mobile Security subscription is activated.

If you change or reset your Android device, you can reactivate Avast Mobile Security via the Google Play Store account that you used to purchase your subscription.

This option only applies if you purchased your Avast Mobile Security subscription through Google Play Store.

To reactivate Avast Mobile Security via Google Play Store:

  1. Ensure you are logged into Google Play Store with the same Google Account that you used to purchase Avast Mobile Security. For instructions on how to verify this, refer to the following article:
  2. Tap the Avast Mobile Security icon on the Home screen of your device to open the app.
  3. Go to MenuRemove ads.
  4. Select Menu (three dots), then Restore license.

The app will automatically retrieve and activate your Avast Mobile Security subscription from Google Play Store.

If you have a new activation code and want to change from your current subscription to a new subscription, or transfer your subscription to a different device, use this option to unlink your subscription and then reactivate Avast Mobile Security.

Unlink your 'old' subscription

  1. Tap the Avast Mobile Security icon on the Home screen of your device to open the app.
  2. Go to MenuSettingsSubscription.
  3. Write down your Activation Code if you want to transfer it to a different device.
  4. Tap Unlink.
 

Activate your 'new' subscription

  1. On the Avast Mobile Security main screen, tap Upgrade.
  2. Tap Menu (three dots), then select Enter voucher code.
  3. Type or paste your activation code into the text box and tap Confirm to complete the activation.
  4. Tap Close. Your Avast Mobile Security subscription is activated.

Troubleshoot activation issues

In some cases, subscription synchronization may take up to 24 hours after purchase. If your subscription is still not active after this time, refer to the following article:

  • Avast Mobile Security 6.x
  • Google Android 5.0 (Lollipop, API 21) or higher

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