Avast Account - FAQs

What is an Avast Account?

Avast Account is a portal designed to help you manage all your paid Avast subscriptions.

Features available in Avast Account:

• Download and check the details of your licenses for Avast products
• Remotely control your mobile devices with the Anti-Theft feature in the Avast Mobile Securtiy app
• Log into the Avast Forum

How can I create an Avast Account?

If you don't have an Avast Account yet, you can create one by visiting my.avast.com and click Register to sign up.

You can create new login credentials, or sign up using your existing logins details for your Facebook or Google+ accounts.

For detailed instructions, refer to the following article:

• Creating an Avast Account

Is my Avast Account created automatically when I purchase an Avast product?

An Avast Account is not created automatically when you purchase an Avast product subscription. You can create an account manually with an email address that is not already registered. When the account is created, your Avast Account username is your registered email address.

What if I forget the password to my Avast Account?

You can reset your password using the recover password page.

For detailed instructions, refer to the following article:

• Restoring your Avast Account password

Can I change the email address I use to log into my Avast Account?

You can change the primary email used to log into your Avast Account. You can also add additional email addresses to your account, but you can only use one email address as your account login.

To manage your emails on your account:

1. Log into your Avast Account.
2. Click on your account name.
3. Select Manage emails from the context menu.
4. Enter the new email address and click on Add New Email.
5. Check your email inbox and open the email from Avast with the subject: Please verify your email address. Click the Verify Email link in the verification email.
6. Your newly added email should be verified now. Use the refresh button in your browser if the status is not updated or log into your Avast Account again.
7. To set your newly added email address as your primary email for logging into your Avast Account, click Set as primary next to your newly added email on the Manage emails screen.

A confirmation message appears. The updated email is now your primary email to use when you log into your Avast Account.

How can I access my mobile devices via Avast Account?

When Avast Mobile Securtiy with Anti-Theft is installed on your mobile device, you can manage several settings such as your Avast PIN, track the location of your device, and control your device remotely from the Avast Account. This feature can be especially useful in the event that your mobile device is lost or stolen.

For detailed instructions, refer to the following article:

• Controlling a lost or stolen Android device remotely using Anti-Theft in Avast Mobile Security