This article explains how to resolve issues with Scam Protection in Avast Mobile Security and Avast One on Huawei devices. To troubleshoot Scam Protection issues, follow the steps in the relevant sections below:
Set up Scam Protection
- Open Avast Mobile Security and go to
☰
Menu (three lines) ▸ Scam Protection. - Tap Set up to open your Android device Settings.
- In your Android device Settings, select Apps ▸ Default apps ▸ Browser.
- Select Avast Mobile Security as your default browser. This requirement is only a system formality so that Avast Mobile Security can scan for threats. Scam Protection is designed to open a link in a third-party web browser after checking it.
Scam Protection is now enabled. To keep Scam Protection turned on, refer to the next section.
Always select Avast Mobile Security
When the Complete action using dialog appears to open a link, select Avast Mobile Security and tap Always. If Avast Mobile Security is not an option, refer to Select another app once.

Scam Protection is enabled and the link opens in your preferred browser app (for example, Chrome).
Still need help?
If Scam Protection is correctly set up in your device settings, but the feature is turned off, try these possible solutions:
Uninstall and reinstall Avast Mobile Security
To resolve issues that may be caused by incorrect configuration, follow the steps below:
- Uninstall, reinstall, and reactivate Avast Mobile Security.
- Follow the steps to Set up Scam Protection in the above section.
- Go to another app (for example, your email app) and try to open an external link.
- When the Complete action using dialog appears, select Avast Mobile Security and tap Always. If Avast Mobile Security is not an option, refer to Select another app once.
You should now see the status Scam Protection is on via ☰
Menu (three lines) ▸ Scam Protection.
Trigger bottom sheet dialog
If you selected Always for another browser app, follow the steps below to trigger the Complete action using dialog again:
- Install another browser app (for example, free Avast Secure Browser). For installation instructions, refer to the following article: Installing Avast Secure Browser.
- Go to another app (for example, your email app) and try to open an external link.
- When the Complete action using dialog appears, select Avast Mobile Security and tap Always. If Avast Mobile Security is not an option, refer to Select another app once.
- Follow the steps to Set up Scam Protection in the above section.
You should now see the status Scam Protection is on via ☰
Menu (three lines) ▸ Scam Protection.
Select another app once
If Avast Mobile Security was not an app option in the Complete action using dialog, follow the steps below:
- Optionally, uninstall Avast Mobile Security.
- Install another browser app (for example, free Avast Secure Browser). For installation instructions, refer to the following article: Installing Avast Secure Browser.
- Go to another app (for example, your email app) and try to open an external link.
- When the Complete action using dialog appears, select Avast Secure Browser and tap Just once. The dialog appears again the next time to open a link.
- If you uninstalled Avast Mobile Security, reinstall and reactivate the app.
- Go to another app (for example, your email app) and try to open an external link.
- When the Complete action using dialog appears, select Avast Mobile Security and tap Always.
- Follow the steps to Set up Scam Protection in the above section.
You should now see the status Scam Protection is on via ☰
Menu (three lines) ▸ Scam Protection.

Set up Scam Protection
- Open Avast One and tap
Explore.
- Select Core Protection ▸ Scam Protection.
- Tap Set default browser to open your Android device Settings.
- In your Android device Settings, select Apps ▸ Default apps ▸ Browser.
- Select Avast One as your default browser. This requirement is only a system formality so that Avast One can scan for threats. Scam Protection is designed to open a link in a third-party web browser after checking it.
Scam Protection is now enabled. To keep Scam Protection turned on, refer to the next section.
Always select Avast One
When the Complete action using dialog appears to open a link, select Avast One and tap Always. If Avast One is not an option, refer to Select another app once.

Scam Protection is enabled and the link opens in your preferred browser app (for example, Chrome).
Still need help?
If Scam Protection is correctly set up in your device settings, but the feature is turned off, try these possible solutions:
Try these possible solutions:
Uninstall and reinstall Avast One
To resolve issues that may be caused by incorrect configuration, follow the steps below:
- Uninstall, reinstall, and reactivate Avast One to resolve issues caused by incorrect configuration.
- Follow the steps to Set up Scam Protection in the above section.
- Go to another app (for example, your email app) and try to open an external link.
- When the Complete action using dialog appears, select Avast One and tap Always. If Avast One is not an option, refer to Select another app once.
Scam Protection should now be enabled via Explore ▸ Core Protection ▸ Scam Protection.
Trigger bottom sheet dialog
If you selected Always for another browser app, follow the steps below to trigger the Complete action using dialog again:
- Install another browser app (for example, free Avast Secure Browser). For installation instructions, refer to the following article: Installing Avast Secure Browser.
- Go to another app (for example, your email app) and try to open an external link.
- When the Complete action using dialog appears, select Avast One and tap Always. If Avast One is not an option, refer to Select another app once.
- Follow the steps to Set up Scam Protection in the above section.
Scam Protection should now be enabled via Explore ▸ Core Protection ▸ Scam Protection.
Select another app once
If Avast One was not an app option in the Complete action using dialog, follow the steps below:
- Optionally, uninstall Avast One.
- Install another browser app (for example, free Avast Secure Browser). For installation instructions, refer to the following article: Installing Avast Secure Browser.
- Go to another app (for example, your email app) and try to open an external link.
- When the Complete action using dialog appears, select Avast Secure Browser and tap Just once. The dialog appears again the next time to open a link.
- If you uninstalled Avast One, reinstall and reactivate the app.
- Go to another app (for example, your email app) and try to open an external link.
- When the Complete action using dialog appears, select Avast One and tap Always.
- Follow the steps to Set up Scam Protection in the above section.
Scam Protection should now be enabled via Explore ▸ Core Protection ▸ Scam Protection.

- Avast Mobile Security Premium 6.x for Android
- Avast One 22.x for Android
- Google Android 6.0 (Lollipop, API 23) or later
Updated on: 11/16/22