Explaining Android notifications about Avast Mobile Security running in the background

Avast Mobile Security is a security app for Android, designed to protect your device against unwanted phishing, malware, spyware, and malicious viruses such as trojans. To fully protect your device, the app needs to run in the background at all times.

Android notifications are system notifications, and are not managed or configured by Avast Mobile Security.

Why does Avast Mobile Security run in the background?

Avast Mobile Security runs in the background of your device at all times to ensure its complete and continuous real-time protection. The app is designed to have minimal impact on battery life, while protecting your device with maximum security. Running in the background is also required for certain security features to work, such as App Locking and Anti-Theft. Devices running Android 8.0 or higher notify you about Avast Mobile Security running in the background, but they do not inform you that this is crucial to your device's protection. Without the ability to run, Avast Mobile Security cannot protect your device. We advise you to submit all feedback about this notification directly to Google.

How can I disable the permanent notification?

The permanent notification ensures your device's complete protection by preventing Android from stopping Avast Mobile Security processes. On devices running Android 8.0 or higher, disabling the permanent notification is not an option. However, the notification can be minimized or configured for minimal interruption, depending on your Android version, without sacrificing your device's safety.

Manage the permanent notification on Android 9

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select Minimize.

The permanent notification is minimized.

 

Manage the permanent notification on Android 8

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select More Settings.
  4. Disable the sliders in the Priority display, Notification tone, and Vibrate panels so that they change from blue (ON) to gray (OFF).

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select All Categories.
  4. Scroll down and tap the Sticky panel.
  5. Tap Importance.
  6. Select Low.

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select Details.
  4. Scroll down and tap the Sticky panel.
  5. Tap Importance.
  6. Select Low.

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select All Categories.
  4. Scroll down and tap the Sticky panel.
  5. Tap Importance.
  6. Select Low.

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select All Categories.
  4. Scroll down and tap the Sticky panel.
  5. Tap Importance.
  6. Select Low.

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select All Categories.
  4. Scroll down and tap the Sticky panel.
  5. Tap Importance.
  6. Select Low.

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select All Categories.
  4. Scroll down and tap the Sticky panel.
  5. Disable the sliders in the Floating notifications, Lock screen notifications, Sound, Vibration, and Notification light panels so that they change from blue (ON) to gray (OFF).

This notification is silent. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

How can I send my feedback to Google?

To send your feedback directly to Google:

  1. Open Google Play Store on the home screen of your device.
  2. Tap Menu (three lines) in the top-left corner.
  3. Select Help & feedback.
  4. Tap Send feedback.
  5. Type your feedback, for example, I think antivirus apps should be allowed to run without the permanent notification on the status bar.
  6. Tap the arrow in the top-right corner to Send the feedback. If necessary, tick the box next to Include screenshot and logs.
  • Avast Mobile Security 6.16
  • Google Android 8.x (Oreo, API 16)

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