Explaining Android notifications about Avast Mobile Security running in the background

Avast Mobile Security is a security app for Android, designed to protect your device against unwanted phishing, malware, spyware, and malicious viruses such as trojans. To fully protect your device, Avast Mobile Security for Android needs to run in the background at all times.

Android notifications are system notifications, and are not managed or configured by Avast Mobile Security.

Why does Avast Mobile Security run in the background?

Avast Mobile Security runs in the background of your device at all times to ensure its complete and continuous real-time protection. The app is designed to have minimal impact on battery life, while protecting your device with maximum security. Running in the background is also required for certain security features to work, such as App Locking and Anti-Theft. Devices running Android 8.0 or higher notify you about Avast Mobile Security running in the background, but they do not inform you that this is crucial to your device's protection. Without the ability to run, Avast Mobile Security cannot protect your device. We advise you to submit all feedback about this notification directly to Google.

How can I disable the sticky notification?

The sticky notification ensures your device's complete protection by preventing Android from stopping Avast Mobile Security processes. On devices running Android 8.0 or higher, disabling the sticky notification is not an option. However, the notification can be minimized or configured for minimal interruption, without sacrificing your device's safety.

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification and select Details.
  3. Tap Sticky (or Permanent), then ensure Silent is selected.
  4. Enable Minimize notifications.

The sticky notification is minimized.

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select Minimize.

The permanent notification is minimized.

Select your device:

If your device type is not listed, refer to your device's online support pages for more information.

Huawei Nova 3

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select More Settings.
  4. Disable the sliders in the Priority display, Notification tone, and Vibrate panels so that they change from blue (ON) to gray (OFF).

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

Motorola Moto X4

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select All Categories.
  4. Scroll down and tap the Sticky panel.
  5. Tap Importance.
  6. Select Low.

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

Samsung Galaxy S8

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select Details.
  4. Scroll down and tap the Sticky panel.
  5. Tap Importance.
  6. Select Low.

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

Nokia 2.1

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select All Categories.
  4. Scroll down and tap the Sticky panel.
  5. Tap Importance.
  6. Select Low.

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

LG G7

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select All Categories.
  4. Scroll down and tap the Sticky panel.
  5. Tap Importance.
  6. Select Low.

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

Blackberry KEYone

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select All Categories.
  4. Scroll down and tap the Sticky panel.
  5. Tap Importance.
  6. Select Low.

This notification is set to low priority. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

Xiaomi Mi Mix 2

  1. Tap and pull down the Status bar.
  2. Tap and hold the Avast Mobile Security notification.
  3. Select All Categories.
  4. Scroll down and tap the Sticky panel.
  5. Disable the sliders in the Floating notifications, Lock screen notifications, Sound, Vibration, and Notification light panels so that they change from blue (ON) to gray (OFF).

This notification is silent. The permanent sticky notification still appears, but without sound or potentially obtrusive reminders.

How can I send my feedback to Google?

  1. Open Google Play Store on the Home screen of your device.
  2. Tap Menu (three lines) in the top-left corner.
  3. Select Help & feedback.
  4. Tap Send feedback.
  5. Type your feedback, for example, I think antivirus apps should be allowed to run without the sticky notification on the status bar.
  6. Tap the arrow in the top-right corner to Send the feedback.
  • Avast Mobile Security 6.x for Android
  • Google Android 8.x (Oreo, API 16) and higher

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