This article explains how to cancel an Avast subscription via your Avast Account. An Avast Account was created using the email address that you provided during the subscription purchase. To sign into your Avast Account for the first time, refer to the following article:

• Activating your Avast Account

If you do not want to cancel via your Avast Account, refer to the following article for alternative cancellation methods:

• Alternative methods for canceling an Avast subscription

Cancel your subscription

Ensure you are signed in to your Avast account using the link below:

• https://id.avast.com/sign-in

 

If you do not know the password for your Avast Account, refer to the following article:

• Resetting your Avast Account password

 

To cancel your subscription, follow the GIF or the steps below:

1. Click Manage subscriptions.
2. Locate the Avast subscription that you want to cancel. If the subscription does not appear on the My Subscriptions screen, refer to the Still need help? section below.
3. Click Manage subscription under the subscription that you want to cancel.
4. Select Unsubscribe. If you do not see the Unsubscribe button, refer to the Still need help? section below.
5. Click Continue.
6. Optionally let us know why you are unsubscribing, then click Unsubscribe.
7. Review the details about your canceled subscription, then click Close.

Your subscription is now canceled. You receive confirmation of the cancellation by email.

When the subscription is canceled, the status changes to Expiring. You can continue to use your paid Avast product until the expiration date that is shown next to Expires on. After this date, you will either lose access to your Avast product, or your Avast product will switch to the free version.

Still need help?

If this article did not help you cancel your subscription, refer to the relevant section below according to your issue:

I do not see the subscription I want to cancel

Try one of the possible solutions below:

• Add a missing subscription: If the subscription that you want to cancel does not appear in your Avast Account, you can manually add the subscription. For instructions, refer to the following article:
  • Adding a missing subscription to your Avast Account
• Use an alternative method: If you are still unable to cancel the subscription via your Avast Account, we recommend using an alternative cancellation method. For more information, refer to the following article:
  • Alternative methods for canceling an Avast subscription

I do not see the Unsubscribe button

If the Unsubscribe button does not appear under the subscription that you want to cancel, we recommend using an alternative cancellation method. For more information, refer to the following article:

• Alternative methods for canceling an Avast subscription

More information

For more information about canceling an Avast subscription, refer to the following article:

• Canceling an Avast subscription - Frequently Asked Questions

Updated on: 11/16/23