Troubleshooting when Avast AntiTrack Premium blocks or slows down webpages

Avast AntiTrack Premium is a privacy application designed to keep your identity safe from the latest online tracking techniques.

In rare cases, Avast AntiTrack Premium may slow down your browser, prevent certain webpages from loading, or prevent email attachments from downloading. If you experience this issue, we recommend following the steps in this article to resolve the issue.

Before following the instructions below, ensure that you have the latest version of your browser installed: If, after updating your browser, Avast AntiTrack Premium is still blocking or slowing down webpages, then follow the steps below.

Instructions

  1. Uninstall and then reinstall Avast AntiTrack Premium. For instructions, refer to the following article:
  2. If you continue to experience issues, untick Enable tracking detection in your program settings:
    • Click Settings in the bottom-left corner of the user interface.
    • Click Enable tracking detection to untick this option.
  3. If this doesn't solve your issue, disable browser protection for the affected browser:
    • Click Browsers from the left-side panel.
    • Click the green (ON) slider next to the affected browser, so it changes to red (OFF).
  4. If none of the above steps solve your issue, remove the Avast AntiTrack Premium browser extension from the affected browser by following the relevant instructions below.
  1. Click the Avast AntiTrack Premium icon on the Google Chrome address bar and click Avast AntiTrack Premium.
  2. Click Remove from Chrome.
  3. Click Remove in the dialog box that appears.
  4. The Avast AntiTrack Premium browser extension is now removed from Google Chrome.
  1. Click Menu in the top-right corner of the Mozilla Firefox browser, then select Add-ons.
  2. Select Extensions from the left-side panel, then click Remove next to Avast AntiTrack Premium.
  3. The Avast AntiTrack Premium browser extension is now removed from Mozilla Firefox.
  1. Right-click the Avast AntiTrack Premium icon on the Opera address bar and click Manage extension.
  2. Click Disable below Avast AntiTrack Premium.
  3. Hover your cursor over Avast AntiTrack Premium, then click the X icon which appears in the top-right corner of the panel.
  4. Click OK to confirm removal.
  5. The Avast AntiTrack Premium browser extension is now removed from Opera.
  • Avast AntiTrack Premium 1.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate - Service Pack 2, 32 / 64-bit

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