CyberCapture - FAQs

What is CyberCapture?

CyberCapture is a feature in Avast Antivirus that detects and analyzes rare, suspicious files. If you attempt to run such a file, CyberCapture locks the file from your PC and sends it to the Avast Threat Lab where it is analyzed in a safe, virtual environment. You are notified when the analysis is complete.

What conditions lead to a file being uploaded by CyberCapture?

Currently, CyberCapture triggers when you run or download suspicious files from the Internet that CyberCapture has not previously encountered. We plan to expand this condition in the future to cover more sources.

What happens if a large file is uploaded by CyberCapture?

CyberCapture is able to handle large files, but it may take longer to deliver such files to the Avast Threat Lab.

How does Avast protect my privacy if my file is uploaded by CyberCapture?

All files are uploaded over an encrypted connection, which means your data is inaccessible to hackers.

How do I enable or disable CyberCapture?

CyberCapture is enabled by default in the latest version of Avast Antivirus. For instructions on how to update the program, read the following article:

We strongly recommend that you keep CyberCapture enabled. If you would like to disable CyberCapture, open the Avast user interface and go to Settings. Untick the box next to Enable CyberCapture.

  • Avast Ultimate 17.x
  • Avast Premier 17.x
  • Avast Internet Security 17.x
  • Avast Pro Antivirus 17.x
  • Avast Free Antivirus 17.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
  • Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate - Service Pack 2, 32 / 64-bit
  • Microsoft Windows XP Home / Professional / Media Center Edition - Service Pack 3, 32-bit

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