Which websites are known to be fraudulent?

For your protection, we have prepared the following list of known scam sites. These websites have no connection with Avast software and are not authorized resellers of our products:

• http://www.anti-virus-101.com
• http://www.avastt.us
• http://www.anti-virus.2009fr.com
• http://www.official-anti-virus.com/avast2/
• http://www.anti-virus-101.com/avast_promo_rs/
• http://www.freedownloadzone.com
• http://www.antivirus.2009fr.com
• http://www.free-download-place.net
• http://avast.freesecuredownloads.com
• http://avast.download-suite.com
• http://avast.d0wnloadz.net
• http://avast2008.info
• http://avast.uk-s0ftware.com
• http://www.avast.2009download.org
• http://www.avast-clean.com/faq.asp
• http://www.telechargerantivirus.net
• http://avast.antiviruz-now.com
• http://www.helpmedownload.com
• http://security-and-protection.com
• http://www.avastantivirus.cc/it
• http://www.avast-antivirus.org/es
• http://avast.antivirus-protection2008.com
• http://vvww-avast.com
• http://www.software-hq.net
• http://www.avast-downloads.com
• http://avast.free-software-center.com
• http://www.avast-hq.com
• http://www.DownloadAvast.com
• http://download-avast.com
• http://www.download-zone-free.com
• http://www.freedownloadspace.com
• http://avast-download-now.com
• http://www.mydownloadsite.com
• http://www.downloadinghome.com
• http://2011-download.com/avast/
• http://avast.6-downloads.com
• http://telecharger-2012.com
• http://fr.winds10.com/avast/
• http://unmillondeutilidades.com/ad/avast-antivirus-v2-arg/

When should I suspect a fraudulent sale of an Avast product?

Scam websites often offer license keys or subscriptions for Avast free products for prices similar to Avast premium software. In other cases, customers receive email invoices from scam sites with no mention of Avast software. Instead, the customer is offered a list of programs that they have not agreed to buy.

Some scam websites may offer a "Gold Package" or a "lifetime" license or subscription, which are not offered within the Avast product range. Therefore, any money you send to these sites will not result in a genuine paid Avast subscription or license.

Another way to identify fraudulent sites is if the site includes a message at the bottom of the page, typically in small lettering, similar to the following:

"This website has no affiliation whatsoever with the owner of this software program, and provides ONLY a link to the software program."

If you encounter a website you believe is fraudulently selling Avast software, contact Avast Support so that we can investigate and add the website to our list of known fraudulent websites if required.

Where can I safely purchase Avast products?

Avast has partnered with established eCommerce providers that manage the online sales and distribution of our software products and services.

The following list of vendors and their credit card descriptors are the only official online distributors of Avast products:

• Digital River
  Credit card descriptors: DRIAvast, Digital River, DRI, DR*Avast
  Company website: www.digitalriver.com
  Transaction inquiries: Contact form
• Nexway
  Credit card descriptors: Nexwaysoftware.com, Avast/Nexway, Nexway SAS, Nexway S.A.R.L.
  Company website: www.nexway.com
  Transaction inquiries: Contact form
• Cleverbridge
  Credit card descriptors: CBA*AVAST Software s.r.o
  Company website: www.cleverbridge.com
  Transaction inquiries: Contact form
• Allsoft (Softline Group company)
  Credit card descriptors: NILTASOFT LIMITED (for Poland), MOSKVA.G AVAST (for Russia), ALMATY/SOFTLINE (for Kazachstan), KYIV/PAYMASTER.UA (for Ukraine)
  Company website: www.allsoft.ru
  Transaction inquiries: Contact form

If you purchase an Avast subscription from the official Avast website, your credit card statement will always contain the credit card descriptors of one of these vendors.

What should I do if I purchase an Avast product from a fraudulent website?

If you are unsure about the validity of your purchase, contact Avast Support. If you have made a purchase from one of the fraudulent websites listed above, we advise you to contact your credit card issuer immediately. In addition, you may also want to contact your local law enforcement authority for statistical monitoring.