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Avast One Silver and Gold - FAQs

General

What is Avast One Silver?

Avast One Silver is a paid subscription that offers different modules with advanced features to enhance your device's security, online privacy, or performance according to your needs.

Avast One Silver is a paid subscription that offers different modules with advanced features to enhance your device's security or online privacy according to your needs.

For detailed information on each module, refer to the following sections:

  • Avast One Silver Device Protection
  • Avast One Silver Privacy
  • Avast One Silver Performance

What is Avast One Silver Device Protection?

Avast One Silver Device Protection is designed to provide advanced security while you surf the web and use your device. It helps protect personal data on your device, shop and bank online more safely, receive notifications when new devices join your network, keep 5 of your webmail accounts safer, and avoid harmful websites.

With this subscription module you gain access to the following features:

  • Cloud-based email protection with Email Guardian
  • Advanced Firewall settings
  • The option to continuously monitor your network with Network Inspector
  • Bank Mode
  • Sandbox
  • Sensitive Data Shield
  • Remote Access Shield
  • Web Hijack Guard
  • Webcam Protection
  • Browser Shield

Avast One Silver Device Protection is designed to provide advanced security while you surf the web and use your device. It allows you to shop and bank online more safely and avoid harmful websites, get notified if any new devices join your network, keep 5 of your webmail accounts safer.

With this subscription module you gain access to the following features:

  • Advanced Firewall settings
  • Web Hijack Guard
  • The option to continuously monitor your network with Network Inspector
  • Cloud-based email protection with Email Guardian

Avast One Silver Device Protection is designed to provide advanced security while you surf the web and use your device. It enables you to schedule regular scans of your device and network, shop and browse online more safely, keep 5 of your webmail accounts safer and avoid accessing harmful websites.

With this subscription module you gain access to the following features:

  • Automatic Threat and Wi-Fi Scans
  • Cloud-based email protection with Email Guardian
  • Scam Protection
  • App Lock

Avast One Silver Device Protection allows you to improve the safety of up to 5 webmail accounts. With this subscription module you gain access to cloud-based email protection with Email Guardian.

What is Avast One Silver Privacy?

Avast One Silver Privacy is designed to encrypt your online activities thanks to a VPN without data limits and prevent trackers and other third parties from collecting information about you. It allows you to disguise your digital fingerprint (the data you leave when visiting a website), which helps you browse the web even more privately.

With this subscription module you gain access to the following features:

  • VPN without data limits
  • The Breach monitoring option within Dark Web Monitoring
  • Private Mode
  • Tracking Prevention

Avast One Silver Privacy is designed to encrypt your online activities thanks to a VPN without data limits and prevent trackers and other third parties from collecting information about you. It allows you to disguise your digital fingerprint (the data you leave when visiting a website), which helps you browse the web even more privately.

With this subscription module you gain access to the following features:

  • VPN without data limits
  • Privacy Advisor
  • Data Breach Monitoring
  • Tracking Prevention

Avast One Silver Privacy is designed to encrypt your online activities thanks to a VPN without data limits and help monitor password leaks and data breaches.

With this subscription module you gain access to the following features:

  • Unlimited Photo Vault
  • VPN without data limits
  • Continuous Data Breach Monitoring

Avast One Silver Privacy is designed to encrypt your online activities thanks to a VPN without data limits, help monitor password leaks, and keep your photos in a secure vault.

With this subscription module you gain access to the following features:

  • VPN without data limits
  • Continuous Data Breach Monitoring
  • Unlimited Photo Vault

What is Avast One Silver Performance?

Avast One Silver Performance includes optimization tools that improve the speed of your system, free up disk space, and ensure that your software and drivers are up to date.

With this subscription module you gain access to the following features:

  • Automatic Software Updater
  • Disk Cleaner
  • Driver Updater
  • Duplicate Finder

Avast One Silver Performance includes optimization tools that free up disk space and help you remove unwanted apps. With this subscription module you gain access to the following features:

  • Disk Cleaner
  • App Uninstaller
  • Photo Cleaner
  • Duplicate Finder

Avast One Silver Performance helps your device run smoothly by automatically freeing up space and resources. In addition to all the free features (antivirus protection, a limited VPN, and basic privacy tools), with this subscription module you gain access to Automatic Junk Cleaner.

What is Avast One Gold?

Avast One Gold is the most comprehensive Avast One subscription that includes all the Avast One Basic and paid Avast One features, plus all the Avast One Silver modules.

What features are included in each version of Avast One?

Avast One provides multiple levels of protection, allowing you to choose the security plan that best fits your needs. The following options are available:

  • Avast One Basic (the free version): Includes device protection, a limited VPN, and basic online privacy and performance tools.
  • Avast One Silver: Offers three different modules to choose from:
    • Avast One Silver Device Protection: Includes features that provide comprehensive security while browsing the web and using your device.
    • Avast One Silver Privacy: Includes features that encrypt your online activity and prevent trackers and other third parties from collecting your information.
    • Avast One Silver Performance: Includes optimization tools that enhance your system's speed, free up disk space, and ensure that your software and drivers are up to date.
  • Avast One Gold: Includes all the free and paid Avast One features and modules for the most comprehensive protection.
  • The following Avast One Basic (free) features are available in all Avast One subscriptions: Antivirus Scans, File Shield, Web Shield, Ransomware Protection, Quarantine, Clear Browsing Data, Privacy Advisor, PC Speedup, and Do Not Disturb Mode.

Refer to the chart below for a comparison of the premium features available with each subscription:

FeaturesAvast One BasicAvast One Silver Device ProtectionAvast One Silver PrivacyAvast One Silver PerformanceAvast One Gold
Email GuardianLimited✓LimitedLimited✓
FirewallLimited✓LimitedLimited✓
Network InspectorLimited✓LimitedLimited✓
Bank ModeX✓XX✓
SandboxX✓XX✓
Sensitive Data ShieldX✓XX✓
Remote Access ShieldX✓XX✓
Web Hijack GuardX✓XX✓
Webcam ProtectionX✓XX✓
Browser ShieldX✓XX✓
VPN Secure ConnectionLimitedLimited✓Limited✓
Dark Web MonitoringLimitedLimited✓Limited✓
Private ModeXX✓X✓
Tracking PreventionXX✓X✓
Software UpdaterLimitedLimitedLimited✓✓
Disk CleanerXXX✓✓
Driver UpdaterXXX✓✓
Duplicate FinderXXX✓✓

Avast One provides multiple levels of protection, allowing you to choose the security plan that best fits your needs. The following options are available:

  • Avast One Basic (the free version): Includes antivirus protection, a limited VPN, and basic online privacy tools.
  • Avast One Silver: Offers three different modules to choose from:
    • Avast One Silver Device Protection: Includes features that provide comprehensive security while browsing the web and using your device.
    • Avast One Silver Privacy: Includes features that encrypt your online activity and prevent trackers and other third parties from collecting your information.
    • Avast One Silver Performance: Includes optimization tools that free up disk space, and help you remove unwanted apps.
  • Avast One Gold: Includes all the free and paid Avast One features and modules for the most comprehensive protection.
The following Avast One Basic (free) features are available in all Avast One subscriptions: Antivirus Scans, File Shield, Web Shield, Ransomware Protection, Quarantine, and Browser Cleaner.

Refer to the chart below for a comparison of the available premium features with each subscription:

FeaturesAvast One BasicAvast One Silver Device ProtectionAvast One Silver PrivacyAvast One Silver PerformanceAvast One Gold
FirewallLimited✓LimitedLimited✓
Web Hijack GuardX✓XX✓
Network InspectorLimited✓LimitedLimited✓
Email GuardianLimited✓LimitedLimited✓
VPN Secure ConnectionLimitedLimited✓Limited✓
Privacy AdvisorXX✓X✓
Data Breach MonitoringLimitedLimited✓Limited✓
Tracking PreventionXX✓X✓
Disk CleanerXXX✓✓
App UninstallerXXX✓✓
Photo CleanerXXX✓✓
Duplicate FinderXXX✓✓

Avast One provides multiple levels of protection, allowing you to choose the security plan that best fits your needs. The following options are available:

  • Avast One Basic (the free version): Includes antivirus protection, a limited VPN, and basic online privacy tools.
  • Avast One Silver: Offers three different modules to choose from:
    • Avast One Silver Device Protection: Includes features that provide comprehensive security while browsing the web and using your device.
    • Avast One Silver Privacy: Includes features that encrypt your online activity and automatically informs you of data breaches.
    • Avast One Silver Performance: Allows you to ensure that your device is running smoothly by automatically freeing up space and resources.
  • Avast One Gold: Includes all the free and paid Avast One features and modules for the most comprehensive protection.
The following Avast One Basic (free) features are available in all Avast One subscriptions: Scan Center, Web Shield, Privacy Advisor, App Insights, and Wi-Fi Speed Test.

Refer to the chart below for a comparison of the available premium features with each subscription:

FeaturesAvast One BasicAvast One Silver Device ProtectionAvast One Silver PrivacyAvast One Silver PerformanceAvast One Gold
Automatic ScansX✓XX✓
Email GuardianX✓XX✓
Scam ProtectionX✓XX✓
App LockX✓XX✓
Photo VaultLimitedLimited✓Limited✓
VPN Secure ConnectionLimitedLimited✓Limited✓
Data Breach MonitoringLimitedLimited✓Limited✓
Junk CleanerLimitedLimitedLimited✓✓

Avast One provides multiple levels of protection, allowing you to choose the security plan that best fits your needs. The following options are available:

  • Avast One Basic (the free version): Includes device protection, a limited VPN, and basic online privacy tools.
  • Avast One Silver: Offers two different modules to choose from:
    • Avast One Silver Device Protection: Helps you improve the safety of up to 5 webmail accounts with the Email Guardian feature.
    • Avast One Silver Privacy: Helps encrypt your online activities thanks to a VPN without data limits, includes an unlimited Photo Vault, and automatically informs you of leaked account passwords on up to 5 email accounts.
  • Avast One Gold: Includes all the free and paid Avast One features and modules for the most comprehensive protection.
The following Avast One Basic (free) features are available in all Avast One subscriptions: Smart Scan, Web Shield, and Privacy Advisor.

Refer to the chart below for a comparison of the available premium features with each subscription:

FeaturesAvast One BasicAvast One Silver Device ProtectionAvast One Silver PrivacyAvast One Gold
Email GuardianX✓X✓
VPN Secure ConnectionLimitedLimited✓✓
Data Breach MonitoringLimitedLimited✓✓
Photo VaultLimitedLimited✓✓

Download and Installation

What are the system requirements for Avast One?

  • Windows 11 except Mixed Reality and IoT Edition; Windows 10 except Mobile and IoT Edition (32 or 64-bit); Windows 8/8.1 except RT and Starter Edition (32 or 64-bit); Windows 7 SP1 with Convenient Rollup Update or higher, any Edition (32 or 64-bit)
  • Windows fully compatible PC with Intel Pentium 4 / AMD Athlon 64 processor or above (must support SSE3 instructions); ARM-based devices are not supported
  • 1 GB RAM or above
  • 2 GB free space on the hard disk
  • Internet connection to download, activate, and maintain application updates and the antivirus database
  • Optimally standard screen resolution no less than 1024 x 768 pixels
  • Apple macOS 14.x (Sonoma), Apple macOS 13.x (Ventura), Apple macOS 12.x (Monterey), Apple macOS 11.x (Big Sur), Apple macOS 10.15.x (Catalina), Apple macOS 10.14.x (Mojave), Apple macOS 10.13.x (High Sierra)
  • Intel based Mac with 64-bit processor or Apple silicon chip (M1)
  • 512 MB RAM or above (1 GB RAM or higher preferred)
  • 750 MB free space on the hard disk
  • Internet connection to download, activate, and maintain application updates and the antivirus database
  • Optimally standard screen resolution no less than 1024 x 768 pixels
  • Google Android 9.0 (Pie, API 28) or later
  • Internet connection to download, activate, and maintain app updates
  • Apple iOS 15.0 or later
  • Internet connection to download, activate, and maintain app updates

Do I need to uninstall other Avast apps before I install Avast One?

If you have any of the following apps installed on your PC, you need to uninstall them before installing Avast One. For uninstallation instructions, refer to the relevant articles below:

  • Avast Free Antivirus ▸ Uninstalling Avast Free Antivirus
  • Avast Premium Security ▸ Uninstalling Avast Premium Security
  • Avast SecureLine VPN ▸ Uninstalling Avast SecureLine VPN
  • Avast Driver Updater ▸ Uninstalling Avast Driver Updater
  • Avast Cleanup Premium ▸ Uninstalling Avast Cleanup Premium
  • Avast BreachGuard ▸ Uninstalling Avast BreachGuard
  • Avast AntiTrack Premium ▸ Uninstalling Avast AntiTrack Premium

If you have Avast Security or Avast Premium Security installed on your Mac, you need to uninstall these apps before installing Avast One. If you try to install Avast One when you already have Avast Security or Avast Premium Security installed on your Mac, the Avast One installation is blocked due to a conflict with your existing Avast app.

For uninstallation instructions, refer to the relevant article below:

  • Avast Security ▸ Uninstalling Avast Security from Mac
  • Avast Premium Security ▸ Uninstalling Avast Premium Security

If you have other Avast standalone paid subscriptions (such as for Avast Cleanup Premium and Avast SecureLine VPN), you can continue using them without interruption.

No. If you already have another Avast app installed on your device, you can continue using it without interruption and install Avast One.

How do I install Avast One?

For detailed installation instructions, refer to the following article:

  • Installing Avast One
  • Installing Avast One
  • Installing Avast One
  • Installing Avast One

Subscription

How can I get Avast One Silver or Avast One Gold?

Avast One Silver and Avast One Gold are available for purchase on our website.

After purchase, the subscription can be activated on Windows, Mac, Android, and iOS.

How do I activate Avast One Silver or Avast One Gold?

For detailed activation instructions, refer to the following article:

  • Activating Avast One
  • Activating Avast One
  • Activating Avast One
  • Activating Avast One

Can I use Avast One on multiple devices and platforms?

After purchase, Avast One Silver and Avast One Gold can be used on Windows, Mac, Android, and iOS devices.

Both Avast One Silver and Avast One Gold are available as Individual and Family subscriptions:

  • Avast One Silver: Helps protect up to 3 devices with the Individual and up to 30 devices with the Family subscription.
  • Avast One Gold: Helps protect up to 5 devices with the Individual and up to 30 devices with the Family subscription.
To learn more about sharing or transferring Avast One, refer to the following articles: Using Family Sharing in your Avast Account and Transferring an Avast subscription to another device.

Can I subscribe to multiple Avast One Silver modules?

Yes. You can subscribe to two Avast One Silver modules to use the features included in those modules or upgrade to Avast One Gold to access all the premium features.

If you want to use the features included in both Avast Silver modules, upgrade to Avast One Gold to access all the premium features.

Troubleshooting

How can I stop my Avast One subscription from automatically renewing?

You can stop your subscription from automatically renewing via the Avast Account that is linked to the email address you provided during purchase.

To cancel the subscription renewal via your Avast Account:

  1. Sign in to your Avast Account using the following link: Avast Account.
  2. Click the My subscriptions tab in the top menu.
  3. Click Unsubscribe or Cancel Renewal under the subscription you want to cancel.
  4. Follow the on-screen instructions to complete the cancellation.

Your cancellation request is now submitted. A confirmation email will be sent to the email address you provided at purchase.

To learn more about how to stop an Avast subscription from automatically renewing, refer to the relevant articles below:

  • Canceling an Avast subscription - FAQs
  • Canceling the renewal for a subscription via your Avast Account
Canceling the renewal for your subscription won't generate a refund. This is because your subscription will continue through to the end of your already paid subscription term after which it will end and not automatically renew. For information about canceling a contract and requesting a refund refer to the How can I get a refund? section in this article.

What happens after I cancel the renewal for my subscription?

Avast One is sold as a continuous subscription. Your subscription will automatically renew at the end of your initial term unless you cancel the renewal before your billing date.

When you cancel the renewal for your subscription, the subscription status displayed in your Avast Account changes to Expiring, and the expiration date is shown. You can continue to use your paid version of Avast One until the expiration date. After this date, you will lose access to Avast One paid features.

Can I keep Avast One if I cancel Avast One Silver or Avast One Gold?

If you cancel your Avast One Silver or Avast One Gold subscription, you can continue using the free version Avast One Basic.

How can I get a refund?

For detailed information, refer to the following article:

  • Requesting a refund for an Avast subscription

How do I uninstall Avast One?

Removing Avast One from your device does not automatically cancel your subscription. For information about canceling an Avast subscription, refer to the following article: Canceling an Avast subscription - FAQs.

For detailed uninstallation instructions, refer to the following article:

  • Uninstalling Avast One
  • Uninstalling Avast One
  • Uninstalling Avast One
  • Uninstalling Avast One
  • Avast One 24.x for Windows
  • Avast One 24.x for Mac
  • Avast One 24.x for Android
  • Avast One 24.x for iOS
  • Microsoft Windows 11 Home / Pro / Enterprise / Education
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1 with Convenient Rollup Update, 32 / 64-bit

  • Apple macOS 14.x (Sonoma)
  • Apple macOS 13.x (Ventura)
  • Apple macOS 12.x (Monterey)
  • Apple macOS 11.x (Big Sur)
  • Apple macOS 10.15.x (Catalina)
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)

  • Google Android 9.0 (Pie, API 28) or later

  • Apple iOS 15.0 or later


Updated on: 15/11/2023

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