Set up Scam Protection

1. Open Avast Mobile Security and tap Explore ▸ Scam Protection.
2. If prompted, tap Start setup ▸ Set default browser to open your Android device Settings.
3. In your Android device Settings, select Apps ▸ Default apps ▸ Browser app.
4. Select Avast Mobile Security as your default browser. This requirement is only a system formality so that Avast Mobile Security can scan for threats. After the link is checked, it opens in your preferred web browser.
5. Click the back arrow to return to Avast Mobile Security.
6. If you see the main Scam Protection screen, the feature is on.

To keep Scam Protection turned on, refer to the next section.

Always select Avast Mobile Security

When the Complete action using dialog appears to open a link, select Avast Mobile Security and tap Always. If Avast Mobile Security is not an option, refer to Select another app once.

Scam Protection is enabled and the link opens in your preferred browser app (for example, Chrome).

Troubleshooting

If Scam Protection is correctly set up in your device settings, but the feature is turned off, try these possible solutions:

• Uninstall and reinstall Avast Mobile Security
• Trigger bottom sheet dialog
• Select another app once

Uninstall and reinstall Avast Mobile Security

To resolve issues that may be caused by incorrect configuration, follow the steps below:

1. Uninstall, reinstall, and reactivate Avast Mobile Security.
2. Follow the steps to Set up Scam Protection in the above section.
3. Go to another app (for example, your email app) and try to open an external link.
4. When the Complete action using dialog appears, select Avast Mobile Security and tap Always. If Avast Mobile Security is not an option, refer to Select another app once.

To confirm if Scam Protection is on, go to Explore ▸ Scam Protection.

Trigger bottom sheet dialog

If you selected Always for another browser app, follow the steps below to trigger the Complete action using dialog again:

1. Install another browser app (for example, free Avast Secure Browser). For installation instructions, refer to the following article: Installing Avast Secure Browser.
2. Go to another app (for example, your email app) and try to open an external link.
3. When the Complete action using dialog appears, select Avast Mobile Security and tap Always. If Avast Mobile Security is not an option, refer to Select another app once.
4. Follow the steps to Set up Scam Protection in the above section.

To confirm if Scam Protection is on, go to Explore ▸ Scam Protection.

Select another app once

If Avast Mobile Security was not an app option in the Complete action using dialog, follow the steps below:

1. Optionally, uninstall Avast Mobile Security.
2. Install another browser app (for example, free Avast Secure Browser). For installation instructions, refer to the following article: Installing Avast Secure Browser.
3. Go to another app (for example, your email app) and try to open an external link.
4. When the Complete action using dialog appears, select Avast Secure Browser and tap Just once. The dialog appears again the next time to open a link.
5. If you uninstalled Avast Mobile Security, reinstall and reactivate the app.
6. Go to another app (for example, your email app) and try to open an external link.
7. When the Complete action using dialog appears, select Avast Mobile Security and tap Always.
8. Follow the steps to Set up Scam Protection in the above section.

To confirm if Scam Protection is on, go to Explore ▸ Scam Protection.