Activating Avast SecureLine VPN on Windows

When you purchase Avast SecureLine VPN from within an Avast application, your subscription is automatically activated on the Windows PC you use to make the purchase. A subscription purchased through another Avast sales channel, such as the Avast Store, are also automatically activated when you receive and install the preactivated setup file. If your subscription does not activate automatically, you will need to manually activate using either a valid activation code (sometimes called a subscription code or voucher code), or license file, or via your Avast Account that is registered with the same email address you used to make the purchase. If you want to use your Avast SecureLine VPN subscription on another PC, you also need to manually activate it. The number of PCs you can activate depends on the subscription you purchased.

Activate subscription

Your activation code can be located in a number of different places depending on the purchase method. For example, in an order confirmation email, on an activation card, or within another Avast product. For instructions on how to locate your activation code, refer to the following article:

• Locating your activation code

To activate your subscription:

1. 1. Double-click the Avast SecureLine icon on your desktop to open the application.
   2. Go to ☰ Menu ▸ My licenses.
   3. On the My licenses screen, click Enter a valid activation code.
   4. Type or paste your activation code into the text box and click Enter.
   5. Check your subscription details for the entered activation code. If you have an activation code for interchangeable products, you can click on a listed item and select an alternative subscription from the drop-down menu. Then click Continue to return to the My licenses screen.

You may have received a license file in an old order confirmation email, or if you requested a copy of your subscription. To activate your subscription with a license file:

1. Open your order confirmation email.
2. Right-click the attached License.avastvpn file to save it. The method of saving the file varies depending on your email client. You may need to right-click on the attached file and select the option Save as..., Save link as..., or Save all attachments.
3. Select a familiar location to save the file (for example, your desktop) and click Save.
4. Double-click the Avast SecureLine icon on your desktop to open the application.
5. Go to ☰ Menu ▸ My licenses.
6. On the My licenses screen, click Enter a valid activation code.
7. Click Use a license file.
8. Locate the previously saved License.avastvpn file and click Open.
9. Check your subscription details for the inserted file. If you have a license file for interchangeable products, you can click on a listed item and select an alternative subscription from the drop-down menu. Then click Continue to return to the My licenses screen.

All your Avast subscriptions automatically appear in the Avast Account registered with the same email address you used to make the purchase.

If you do not have an Avast Account yet, refer to the following article for instructions:

• Creating an Avast Account

To activate your subscription via Avast Account:

1. Double-click the Avast SecureLine icon on your desktop to open the application.
2. Go to ☰ Menu ▸ My licenses.
3. On the My licenses screen, click Log in to your Avast Account.
4. Enter your Avast Account credentials and click Log in. Alternatively, select Log in with Facebook or Log in with Google to log into your Avast Account using your existing Facebook or Google credentials.
5. Check your subscription details for the connected Avast Account. If you have any subscriptions for interchangeable products, you can click on a listed item and select an alternative subscription from the drop-down menu. Then click Continue to return to the My licenses screen.

Your Avast SecureLine VPN subscription is now activated. The expiration date of your subscription appears under Licenses on this PC.

You can activate your subscription on the number of PCs you specify when making the purchase.

Further recommendations

• To change your subscription in Avast SecureLine VPN, select Deactivate this license on the My licenses screen, and click Deactivate to confirm. Then repeat the steps above to activate another subscription.

Troubleshoot activation issues

To troubleshoot activation issues, reinstall Avast SecureLine VPN on your PC and activate it again. For reinstallation instructions, refer to the following articles:

• Uninstalling Avast SecureLine VPN from Windows
• Installing Avast SecureLine VPN on Windows

In some cases, subscription synchronization may take up to 24 hours after purchase. If your subscription is still not active after this time, refer to the following article:

• Troubleshooting activation issues in Avast products