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Activating Avast SecureLine VPN on Windows

 

After purchasing Avast SecureLine VPN, you need to activate the product using a valid activation code (sometimes called a subscription code or voucher code), or license file, or via your Avast Account that is registered with the same email address you used to make the purchase.

Before following the activation steps in this article, ensure the latest standalone version of Avast SecureLine VPN or the latest version of Avast Antivirus is installed on your PC. For instructions, refer to the following articles according to your version of Avast SecureLine VPN or Avast Antivirus:

Activate Avast SecureLine VPN

Your activation code can be located in a number of different places depending on the purchase method. For example, in an order confirmation email, on an activation card, or within another Avast product. For instructions on how to locate your activation code, refer to the following article:

To activate Avast SecureLine VPN with an activation code:

  1. Double-click the Avast SecureLine icon on your desktop to open the application then go to ☰ Menu ▸ My licenses... ...or right-click the Avast icon in your system tray and select Subscription information.
  2. On the My Licenses screen, click Enter a valid activation code.
  3. Type or paste your activation code into the text box and click Enter.
  4. Check your license details for the entered activation code. If you have an activation code for interchangeable products, you can click on a listed item and select an alternative license from the drop-down menu. Then click Continue to return to the My Licenses screen.

You may have received a license file in an old order confirmation email, or if you requested a copy of your license. To activate Avast SecureLine VPN with your license file:

  1. Open your order confirmation email.
  2. Right-click the attached License.avastvpn file to save it. The method of saving the file varies depending on your email client. You may need to right-click on the attached file and select the option Save as..., Save link as..., or Save all attachments.
    If you are unable to locate your license file, you can find it in your Avast Account. For instructions, refer to the following article:
  3. Select a familiar location to save the file (for example, your desktop) and click Save.
  4. Double-click the Avast SecureLine icon on your desktop to open the application then go to ☰ Menu ▸ My licenses... ...or right-click the Avast icon in your system tray and select Subscription information.
  5. On the My Licenses screen, click Enter a valid activation code.
  6. Click Use a license file.
  7. Locate the License.avastvpn file and click Open.
  8. Check your license details for the inserted file. If you have a license file for interchangeable products, you can click on a listed item and select an alternative license from the drop-down menu. Then click Continue to return to the My licenses screen.

All your Avast licenses automatically appear in the Avast Account registered with the same email address you used to make the purchase.

If you do not have an Avast Account yet, refer to the following article for instructions:

To activate Avast SecureLine VPN via your Avast Account:

  1. Double-click the Avast SecureLine icon on your desktop to open the application then go to ☰ Menu ▸ My licenses... ...or right-click the Avast icon in your system tray and select Subscription information.
  2. On the My Licenses screen, click Log in to your Avast Account.
  3. Enter your Avast Account credentials and click Log in. Alternatively, select Log in with Google or Log in with Facebook to log into your Avast Account using your existing Facebook or Google credentials.
  4. Check your license details for the connected Avast Account. If you have any licenses for interchangeable products, you can click on a listed item and select an alternative license from the drop-down menu. Then click Continue to return to the My licenses screen.

Your license for Avast SecureLine VPN is now activated. The expiration date of your license appears under Licenses on this PC.

You can activate your license on the number of PCs you specify when making the purchase.

Further recommendations

  • To change your license in Avast SecureLine VPN standalone, select Deactivate this license on the My Licenses screen, and click Deactivate to confirm. Then repeat the steps above to re-activate Avast SecureLine VPN using another license.
  • In Avast Antivirus, any unused product licenses are listed under Other available licenses on the My licenses screen. To change your license on the current PC, click Switch to this License next to the listed item, and then click Switch to confirm.

Troubleshoot activation issues

To troubleshoot activation issues, reinstall Avast SecureLine VPN on your PC and activate it again. For reinstallation instructions, refer to the following articles:

In some cases, license synchronization may take up to 24 hours after purchase. If your license is still not active after this time, refer to the following article:

  • Avast SecureLine VPN 2.x for Windows
     
  • Avast Ultimate 19.x
  • Avast Premier 19.x
  • Avast Internet Security 19.x
  • Avast Pro Antivirus 19.x
  • Avast Free Antivirus 19.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit

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