Applies to Avast Premium Security for Windows, Avast Premium Security for Mac, Avast Mobile Security Premium for Android, Avast Mobile Security Premium for iOS
This article applies to:
Products:
- Avast Premium Security 22.x for Windows
- Avast Premium Security 15.x for Mac
- Avast Mobile Security Premium 6.x for Android
- Avast Mobile Security Premium 2.x for iOS
Operating systems:
- Microsoft Windows 11 Home / Pro / Enterprise / Education
- Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
- Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
- Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
- Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1 with Convenient Rollup Update, 32 / 64-bit
- Apple macOS 11.x (Big Sur)
- Apple macOS 10.15.x (Catalina)
- Apple macOS 10.14.x (Mojave)
- Apple macOS 10.13.x (High Sierra)
- Apple macOS 10.12.x (Sierra)
- Apple Mac OS X 10.11.x (El Capitan)
- Google Android 6.0 (Marshmallow, API 23) or later
- Apple iOS 13.0 or later
- Compatible with iPhone, iPad, and iPod touch
Avast Premium Security (Multi-Device) is a subscription bundle purchase that can be used on up to ten devices simultaneously and includes the following products:
- Avast Premium Security for Windows
- Avast Premium Security for Mac
- Avast Mobile Security Premium for Android
- Avast Mobile Security Premium for iOS
After purchasing Avast Premium Security (Multi-Device), you need to activate the products on your Windows PC, Mac, Android, iPhone or iPad devices by either entering a valid activation code, or signing in to the application with your Avast Account credentials.
Your activation code is most commonly found in the order confirmation email you receive after purchasing Avast Premium Security (Multi-Device). For detailed instructions on how to locate your activation code, refer to the following article:
Follow the steps in the sections below to activate your Avast Premium Security (Multi-Device) subscription on each of your devices: Windows PC | Mac | Android | iPhone/iPad
Your Avast Account needs to be linked to the email address you used to purchase Avast Premium Security (Multi-Device). To verify this, sign in to your Avast Account in your web browser and click the Subscriptions tile to see a list of the linked subscriptions.
If your Avast Premium Security (Multi-Device) subscription is not visible in your Avast Account, refer to the following article to manually link the subscription to your Avast Account.
Follow the steps in the sections below to activate your Avast Premium Security (Multi-Device) subscription on each of your devices: Windows PC | Mac | Android | iPhone/iPad
Activate on Windows PC
- On your Windows PC, download and install the latest version of Avast Premium Security for Windows from the official Avast website.
- Open Avast Premium Security, then go to
☰
Menu ▸ Enter activation code. - Enter your activation code (including hyphens) into the text box, then click Enter.
- Click Continue to complete activation.
Avast Premium Security is now active on your Windows PC.
For detailed instructions, refer to the following articles:
- On your Windows PC, download and install the latest version of Avast Premium Security for Windows from the official Avast website.
- Open Avast Premium Security, then go to
☰
Menu ▸ Sign in. - Enter the credentials for your Avast Account, then click Sign in.
- Click Continue to complete activation.
Activate on Mac
- On your Mac, download and install the latest version of Avast Security for Mac from the official Avast website.
- Open Avast Security, then go to
☰
Menu ▸ Activate paid features. - Enter your activation code (including hyphens) into the text box, then click Activate.
Avast Premium Security is now active on your Mac.
For detailed instructions, refer to the following articles:
- On your Mac, download and install the latest version of Avast Security for Mac from the official Avast website.
- Open Avast Security, then go to
☰
Menu ▸ Sign in to Avast Account. - Enter the credentials for your Avast Account, then click Sign in.
Avast Premium Security is now active on your Mac.
For detailed instructions, refer to the following articles:
Activate on Android
- On your Android device, download and install the latest version of Avast Mobile Security from Google Play Store.
- Open Avast Mobile Security and tap Scan now, then Allow to give Avast Mobile Security access to your device.
- When the scan is complete, select Get complete protection.
- Tap
⋮
Options (three dots) in the top-right corner and select Already purchased?. - Select Redeem an activation code.
- Enter your activation code (including hyphens) into the text box, then tap Use this code.
Avast Mobile Security Premium is now active on your Android device.
For detailed instructions, refer to the following articles:
- On your Android device, download and install the latest version of Avast Mobile Security from Google Play Store.
- Open Avast Mobile Security and tap Scan now, then Allow to give Avast Mobile Security access to your device.
- When the scan is complete, select Get complete protection.
- Tap
⋮
Options (three dots) in the top-right corner and select Already purchased?. - Select Restore from Avast Account ▸ Email.
- Enter your Avast Account credentials, then tap Log in Avast Account.
Avast Mobile Security Premium is now active on your Android device.
For detailed instructions, refer to the following articles:
Activate on iPhone/iPad
- On your iOS device, download and install the latest version of Avast Mobile Security from the App Store.
- Open Avast Mobile Security and tap Not now, then Allow to give Avast Mobile Security access to your device.
- Tap Upgrade in the top-right corner of the screen, then select Already purchased?.
- Select Enter Avast subscription code.
- Enter your activation code (including hyphens) into the text box, then tap OK.
- Tap OK to complete activation.
Avast Mobile Security Premium is now active on your iOS device.
For detailed instructions, refer to the following articles:
- On your iOS device, download and install the latest version of Avast Mobile Security from the App Store.
- Open Avast Mobile Security and tap Not now, then Allow to give Avast Mobile Security access to your device.
- Tap Upgrade in the top-right corner of the screen, then select Already purchased?.
- Select Sign in.
- Enter your Avast Account credentials, then tap Confirm.
- Tap OK to complete activation.
Avast Mobile Security Premium is now active on your iOS device.
For detailed instructions, refer to the following articles:
Troubleshoot activation issues
If you experience activation issues, review the information below, which explains how to resolve some of the most common activation issues.
Try these possible solutions:
- Use your Avast Account to retrieve a copy of your activation code to exclude the possibility that the issue is caused by the activation code. For detailed instructions on how to find an activation code via your Avast Account, refer to the following article:
- If you see an error message during activation, refer to the following article for advice:
- Try following the instructions to activate using your Avast Account instead. For detailed instructions on how to activate your Avast Account, refer to the following article:
- Completely uninstall and then reinstall the Avast Premium Security or Avast Mobile Security Premium app. This can resolve issues that are caused by incorrect configuration or corrupted files. We recommend following the exact steps in the articles linked below:
- Avast Premium Security for Windows and Mac: Uninstallation | Installation
- Avast Mobile Security Premium for Android and iOS: Uninstallation | Installation
If you are still unable to activate your subscription, you can optionally click the link below to open the Avast Technical Support form. After you submit the request, an Avast Support agent will contact you to help resolve the issue.
Try these possible solutions:
- Ensure that you are entering the credentials for the Avast Account that is linked to your Avast Premium Security (Multi-Device) subscription. To verify this, sign in to your Avast Account in your web browser and click the Subscriptions tile to see a list of the linked subscriptions.
- If your Avast Premium Security (Multi-Device) subscription is not visible in your Avast Account, refer to the following article to manually link the subscription to your Avast Account.
- Try following the instructions to activate using an activation code instead. You can find your activation code in your order confirmation email or in your Avast Account. For detailed instructions on how to find your activation code, refer to the following articles:
- Completely uninstall and then reinstall the Avast Premium Security or Avast Mobile Security Premium app. This can resolve issues that are caused by incorrect configuration or corrupted files. We recommend following the exact steps in the articles linked below:
- Avast Premium Security for Windows and Mac: Uninstallation | Installation
- Avast Mobile Security Premium for Android and iOS: Uninstallation | Installation
If you are still unable to activate your subscription, you can optionally click the link below to open the Avast Technical Support form. After you submit the request, an Avast Support agent will contact you to help resolve the issue.
Updated on: 02/06/2022