If your physical keyboard is unresponsive and you need to sign into Windows as an administrator to perform troubleshooting tasks, use the on-screen keyboard.
Instructions
- Right-click the Windows Start
icon, select Shut down or sign out, then select Sign out. - On the login screen, click the Ease of access
icon, then select On-Screen Keyboard. - Use the keyboard to type your administrator credentials, and click the arrow to sign in.

- Click your user name at the top-right of your screen, then click Sign out.
- On the login screen, click the Ease of access
icon, then select On-Screen Keyboard. - Use the keyboard to type your administrator credentials, and click the arrow to sign in.

- Click the Windows Start
icon, click the arrow next to Shut down, then click Log off. - On the login screen, click the Ease of access
icon, then tick Type without the keyboard (On-Screen Keyboard) and click Apply. - Use the keyboard to type your administrator credentials, and click the arrow
to sign in. 
- Click the Windows Start
icon, hover over the arrow, and select Log Off. - On the login screen, click the Ease of access
icon, then tick Type without the keyboard (On-Screen Keyboard). - Use the keyboard to type your administrator credentials, and click the arrow
to sign in. 
- All available Avast software products
- Microsoft Windows 11 Home / Pro / Enterprise / Education
- Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
- Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
- Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
- Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
- Microsoft Windows Vista Home Basic / Home Premium / Business / Enterprise / Ultimate - Service Pack 2, 32 / 64-bit
Updated on: 02/06/2022