Avast uses email to keep you informed about the latest offers, announcements, account activity, and product updates. Avast affiliates and approved service providers may also send emails about Avast products, services, offers, or promotions.

You should never provide personal, account, payment, or confidential information to a sender or webpage that you do not know or trust.

Sometimes scammers impersonate Avast

Sometimes, you may receive emails from scammers claiming to be from Avast. These messages may use the Avast name, logo, or other branding to appear legitimate. Do not rely only on the sender's display name. Always check the complete email address and inspect the links before taking action.

For examples of fake Avast emails, warning signs, and steps to stay safe, refer to the following page: How to Spot and Avoid Fake Emails Supposedly from Avast.

Approved Avast sender domains

You can use your browser's search function to check whether a sender domain appears in this list. Press Ctrl and F on Windows or ⌘ Command and F on Mac, then enter the domain you want to check. For example, if you received an email from noreply@example.avast.com, search for @example.avast.com.

You may receive legitimate Avast communications from the following domains:

• @avast.com
• @help2.avast.com
• @business.avast.com
• @emails.avast.com
• @email.avast.com
• @customer.avast.com

If the sender domain appears in this list, it is an approved Avast sender domain. However, if the email is unexpected or asks you to provide sensitive information, do not click links or open attachments. Verify the message by contacting Avast Support.

You might receive email notifications about

• Alerts for account or security activity
• Offers from the Avast online store
• Notifications from Avast products and applications
• Purchase, payment, renewal, or subscription information
• Getting started with Avast
• Feedback surveys
• Product updates and service information

Report a suspicious email

If you receive a suspicious email that appears to be from Avast:

• Do not click links or open attachments.
• Do not reply or provide personal, account, or payment information.
• Forward the suspicious email as an attachment to spam@avast.com.
• Use your email provider's Report phishing or Mark as spam option.
• If you need help, go directly to Avast Support instead of using links in the email.

For more information, refer to the following article: Cyber scams and how to avoid them.

If you cannot verify the authenticity of a communication that you received, contact Avast through an official support channel.

Updated on: 02/10/2026