If you have already created a password to access the Avast Customer Portal, follow the steps below to cancel your subscription. If you have not yet created a password, follow the steps in both sections below to create a password before canceling your subscription.

Create a password

1. Open the order confirmation email that you received after the subscription purchase from no.reply@avast.com.
2. Click the access your customer area link at the bottom of the email.
3. Create a password that meets the listed criteria, type your password again, then click Save changes.

Your password is now created and you are directed to the Avast Customer Portal, where you can cancel your subscription.

Cancel your subscription

1. Access the Avast Customer Portal by clicking the relevant link below according to region.
   • USA | UK | Canada | EU | Brazil
2. Enter the email address you provided during the subscription purchase (this is also the email address where you received the order confirmation email). Additionally, enter your password, then click Sign in.
3. Click the Change Auto-Renewal Settings tile under Quick Links.
4. Select the subscription that you want to cancel.
5. Scroll to the Auto-Renewal section, and select Disabled.
6. Click Disable automatic renewal to confirm that you want to cancel your subscription.

Your subscription is now canceled. You receive confirmation of the cancellation by email.

When the subscription is canceled, the status changes to Auto-Renewal Disabled. You can continue to use your paid Avast products until the subscription expires. After this date, you will either lose access to your Avast products, or your Avast products will switch to the free version.