Synchronizing Avast Passwords data across your devices

To make accessing your online accounts easier, synchronize the data stored in Avast Passwords across all of your devices using your Avast Account. Before you begin, ensure Avast Passwords is installed on each of the devices you want to synchronize your Avast Passwords data with.

Synchronize the first device

If Avast Passwords is already configured in Avast Antivirus on your PC, follow these steps to turn on synchronization:

  1. Open the Avast user interface and select PrivacyPasswords.
  2. Click Settings in the top-right corner of the Passwords screen.
  3. Select Sync & backup in the left-side panel of the Avast Passwords settings screen, then click Turn On.
  4. Type your Avast Account credentials and click Log In, or click I don't have an account to create one. Alternatively, click Google or Facebook to log in using your existing Google or Facebook account credentials.
    If you log in using your existing Google or Facebook credentials, for security reasons it is still necessary to enter the password linked to your Avast Account.
  5. Verify your device details under My synced devices.

Your PC is synchronized, and your Avast Passwords data is automatically backed up. Refer to the next sections of this article to synchronize subsequent devices.

If Avast Passwords is already configured on your Mac, follow these steps to turn on synchronization:

  1. Select GoApplications in the menu bar, then double-click the Avast Passwords icon to open the interface.
  2. Click Set up synchronization and backup at the bottom of the Passwords screen.
  3. Click Turn On.
  4. Type your Avast Account credentials into the relevant text boxes and click Login. If you don't have an account, enter your details and click Create Account. Alternatively, select Continue with Facebook or Continue with Google.
    If you log in using your existing Google or Facebook credentials, for security reasons it is still necessary to enter the password linked to your Avast Account.
  5. Verify your device details under My synced devices.

Your Mac is synchronized, and your Avast Passwords data is automatically backed up. Refer to the next sections of this article to synchronize subsequent devices.

If Avast Passwords is already configured on your Android device, follow these steps to synchronize it:

  1. In the Avast Passwords app, tap the menu icon (three dots) and select Settings.
  2. Tap Synchronization & Back-up.
  3. Tap Turn On.
  4. Tap Log In, or if you don't already have an Avast Account, tap Create Account. Alternatively, tap Continue with Facebook or Continue with Google.
    If you log in using your existing Google or Facebook credentials, for security reasons it is still necessary to enter the password linked to your Avast Account.
  5. Enter your Avast Account credentials and tap Log In.
  6. Verify your device details under My synced devices

Your Android device is synchronized, and your Avast Passwords data is automatically backed up. Refer to the next sections of this article to synchronize subsequent devices.

If Avast Passwords is already configured on your iOS device, follow these steps to synchronize it:

  1. In the Avast Passwords app, go to Settings and select Synchronization & Backup.
  2. Tap Turn On.
  3. Click Log In if you already have an Avast Account, or click Create Account to make one. Alternatively, select Continue with Facebook or Continue with Google.
    If you log in using your existing Google or Facebook credentials, for security reasons it is still necessary to enter the password linked to your Avast Account.
  4. Verify your device details under My synced devices.

Your Apple device is synchronized, and your Avast Passwords data is automatically backed up. Refer to the next sections of this article to synchronize subsequent devices.

Synchronize subsequent devices

If you have already synchronized a device and now want to synchronize another device, refer to the relevant instructions below according to which type of device you want to synchronize and add to your synchronization group.

If Avast Passwords is already configured in Avast Antivirus on your PC but you skipped synchronization and authorization, follow these steps:

  1. Open the Avast user interface and select PrivacyPasswords.
  2. Click Settings in the top-right corner of the Passwords screen.
  3. Select Sync & backup in the left panel of the Avast Passwords settings screen, then click Turn On.
  4. Enter your Avast Account credentials and click Log In. Alternatively, click Google or Facebook to log in using your existing Facebook or Google credentials.
    • To synchronize your data with an existing synchronization group, ensure you are logged into the same Avast Account that was used to synchronize your first device.
    • If you log in using your existing Google or Facebook credentials, for security reasons it is still necessary to enter the password linked to your Avast Account.
  5. Authorize your PC with option A or option B below:
    1. An authorization code is sent to your email. Retrieve the 6-digit code from your email, then enter the code into the Avast Passwords text box to synchronize your devices.
    2. Accept the request on one of your already authorized devices:
      • Windows: click Settings in the top-right corner of the main Passwords screen, select the Sync & Backup tab, then click Allow next to the Pending device.
      • macOS: click the synchronization bar at the bottom of the main Passwords screen, select the Sync & Backup tab, then click Allow next to the Pending device.
      • Android: tap the notification from Passwords to open the Sync & Backup screen, select the panel for the pending device, then tap Approve.
      • iOS: open Avast Passwords, tap Synchronization & Backup, and tap Activate on the notification that appears.
      • If you do not have access to any of your previously synchronized devices, follow the instructions in this article to self-authorize your device.
  6. On your PC, click Refresh This Screen if it has not already updated. You can now see a list of all the devices you have synchronized.
    If you have recently changed your Avast Account password, you may be prompted to confirm the new Avast Account password on a previously synchronized device.

If Avast Passwords is already configured on your Mac, but you skipped synchronization and authorization, follow these steps:

  1. Select GoApplications in the menu bar, then double-click the Avast Passwords icon to open the interface.
  2. Click Set up synchronization and backup at the bottom of the Passwords screen.
  3. Click Turn On.
  4. Type your Avast Account credentials into the relevant text boxes and click Login. If you don't have an account, enter your details and click Create Account. Alternatively, select Continue with Facebook or Continue with Google.
    • To synchronize your data with an existing synchronization group, ensure you are logged into the same Avast Account that was used to synchronize your first device.
    • If you log in using your existing Google or Facebook credentials, for security reasons it is still necessary to enter the password linked to your Avast Account.
  5. Authorize your Mac with option A or option B below:
    1. Locate the email from Avast in your inbox and enter the 6-digit code from the email into Avast Passwords on your Mac. When the correct code is entered, synchronization begins automatically.
    2. Accept the request on one of your previously authorized devices:
      • Windows: click Settings in the top-right corner of the Passwords screen, select the Sync & Backup tab, then click Allow next to the Pending device.
      • macOS: click the synchronization bar at the bottom of the main Passwords screen, select the Sync & Backup tab, then click Allow next to the Pending device.
      • Android: tap the notification from Passwords to open the Sync & Backup screen, select the panel for the pending device, then tap Approve.
      • iOS: open Avast Passwords, tap Synchronization & Backup, and tap Activate on the notification that appears.
      • If you do not have access to any of your previously synchronized devices, follow the instructions in this article to self-authorize your device.
  6. A list of synced devices is now visible on the Sync & Backup screen on your Mac.
    If you have recently changed your Avast Account password, you may be prompted to confirm the new Avast Account password on a previously synchronized device.

If Avast Passwords is already configured on your Android device, but you skipped synchronization and authorization, follow these steps:

  1. In the Avast Passwords app, tap the menu icon (three dots) and select Settings.
  2. Tap Synchronization & Back-up.
  3. Tap Turn On.
  4. Tap Log In, enter the credentials for your existing Avast Account, then tap Log In again to confirm. Alternatively, tap Continue with Facebook or Continue with Google.
    • To synchronize your data with an existing synchronization group, ensure you are logged into the same Avast Account that was used to synchronize your first device.
    • If you log in using your existing Google or Facebook credentials, for security reasons it is still necessary to enter the password linked to your Avast Account.
  5. Authorize your Android with option A or option B below:
    1. Locate the email from Avast in your inbox and enter the 6-digit code from the email into Avast Passwords on your Android device. When the correct code is entered, synchronization begins automatically.
    2. Accept the request on one of your previously authorized devices:
      • Windows: click Settings in the top-right corner of the Passwords screen, select the Sync & Backup tab, then click Allow next to the Pending device.
      • macOS: click the synchronization bar at the bottom of the main Passwords screen, select the Sync & Backup tab, then click Allow next to the Pending device.
      • Android: tap the notification from Passwords to open the Sync & Backup screen, select the panel for the pending device, then tap Approve.
      • iOS: open Avast Passwords, tap Synchronization & Backup, and tap Activate on the notification that appears.
      • If you do not have access to any of your previously synchronized devices, follow the instructions in this article to self-authorize your device.
  6. A list of all synced devices is now visible in SettingsSynchronization & Backup.
    If you have recently changed your Avast Account password, you may be prompted to confirm the new Avast Account password on a previously synchronized device.

If Avast Passwords is already configured on your iOS device, but you skipped synchronization and authorization, follow these steps:

  1. In the Avast Passwords app, go to Settings and select Synchronization & Backup.
  2. Tap Turn On.
  3. Click Log In if you already have an Avast Account, or click Create Account to set one up. Alternatively, select Continue with Facebook or Continue with Google.
    • To synchronize your data with an existing synchronization group, ensure you are logged into the same Avast Account that was used to synchronize your first device.
    • If you log in using your existing Google or Facebook credentials, for security reasons it is still necessary to enter the password linked to your Avast Account.
  4. Authorize your Apple device with option A or option B below:
    1. Locate the email from Avast in your inbox and enter the 6-digit code from the email into the Avast Passwords app on your iOS device. When the correct code is entered, synchronization begins automatically.
    2. Accept the request on one of your previously authorized devices:
      • Windows: click Settings in the top-right corner of the Passwords screen, select the Sync & Backup tab, then click Allow next to the Pending device.
      • macOS: click the synchronization bar at the bottom of the main Passwords screen, select the Sync & Backup tab, then click Allow next to the Pending device.
      • Android: tap the notification from Passwords to open the Sync & Backup screen, select the panel for the pending device, then tap Approve.
      • iOS: open Avast Passwords, tap Synchronization & Backup, and tap Activate on the notification that appears.
    3. If you do not have access to any of your previously synchronized devices, follow the instructions in this article to self-authorize your device.
  5. A list of all synced devices is now visible in SettingsSynchronization & Backup.
    If you have recently changed your Avast Account password, you may be prompted to confirm the new Avast Account password on a previously synchronized device.

Turn off synchronization

You can remove one or more devices from a synchronization group at any time by turning off synchronization.

When you turn off synchronization for one of your devices, all Avast Passwords data is completely removed from the device, including locally stored passwords. You can regain access to a synchronization group in the following ways:
  • If the group contains one or more of your other devices, you can add the device again.
  • If the group no longer contains any of your devices, you can restore a backup of the data.
  1. Open the Avast user interface and go to PrivacyPasswords.
  2. Click Settings in the top-right corner of the Passwords screen.
  3. Select Sync & backup in the left panel, then click Turn Off On This Device to remove this device from the synchronization group. Alternatively, click Remove next to one of the other synced devices in the list to remove that device from the synchronization group.
  4. Click Turn Off and Delete Data to confirm.
  1. Open Avast Passwords and click Avast Passwords in the menu bar of your Mac screen, then select Preferences....
  2. Select the Sync & Backup tab, then click Turn Off On This Device to remove this device from the synchronization group. Alternatively, click Remove next to one of the other synced devices in the list to remove that device from the synchronization group.
  3. Click Turn Off and Delete Data to confirm.
  1. In the Avast Passwords app, tap the menu icon (three dots) and select Settings.
  2. Tap Synchronization & Back-up.
  3. To remove this device from the synchronization group, tap Turn Off On This Device... ...or to remove an alternative device from the synchronization group, tap the device name under My synced devices and tap the Remove button at the bottom of the screen.
  4. Tap Turn Off And Delete Data to confirm.
  1. In the Avast Passwords app, go to Settings and select Synchronization & Backup.
  2. To remove this device from the synchronization group, tap Turn Off On This Device. Alternatively, tap a device from My Synced Devices, then on the next screen tap Remove to remove that device from the synchronization group.
  3. Tap Turn Off And Delete Data or Remove and Delete Data to confirm.

The device is no longer part of the synchronization group and cannot access any data stored in Avast Passwords.

Synchronizing a new device with a new Avast Account password

If you have recently changed your Avast Account password, you must confirm the new Avast account password on a previously synchronized device before adding an additional device to your synchronization group. Follow instructions in the relevant section below depending on your previously synchronized device:

  1. Open the Avast user interface and go to PrivacyPasswords.
  2. Enter the new password for your Avast Account and click Log In.
  3. An authorization message appears on the main Passwords screen. Click Allow.
  4. The new device is now added to your synchronization group. On the newly synchronized device, select Already Confirmed or Refresh This Screen if a list of synchronized devices does not automatically appear.
  1. Select GoApplications in the menu bar, then double-click the Avast Passwords icon to open the interface.
  2. Enter the new password for your Avast Account and click Log In.
  3. Click the synchronization bar at the bottom of the screen, then click Allow next to the Pending device.
  4. The new device is now added to your synchronization group. On the newly synchronized device, select Already Confirmed or Refresh This Screen if the list of synchronized devices does not automatically appear.
  1. Open the Avast Passwords app on your Android device.
  2. Enter the new password for your Avast Account and tap Confirm new password.
  3. Tap the menu icon (three dots) and select Settings.
  4. Tap Synchronization & Back-up.
  5. Tap your pending device from My synced devices.
  6. Tap Approve.
  7. The new device is now added to your synchronization group. On the newly synchronized device, select Already Confirmed or Refresh This Screen if a list of synchronized devices does not automatically appear.
  1. Open the Avast Passwords app on your iOS device.
  2. Enter the new password for your Avast Account and click Confirm new password.
  3. Tap Settings and select Synchronization & Backup.
  4. Tap your pending device from My Synced Devices.
  5. Tap Activate.
  6. The new device is now added to your synchronization group. On the newly synchronized device, select Already Confirmed or Refresh This Screen if a list of synchronized devices does not automatically appear.

Troubleshooting

If you do not have access to a previously synchronized device:

  1. Follow steps to synchronize a subsequent device described in this article.
  2. When you are prompted to confirm your new Avast Account password on a previously synchronized device, select Don't have another synced device?.
  3. Enter the previous password for your Avast Account and select Continue.

The new device is now added to your synchronization group.

If you have forgotten the previous password for your Avast Account, contact Avast Support to resolve your issue.

Self-authorize your device

If you do not have access to any of your previously synchronized devices and are therefore unable to authorize synchronization with a new device, restore a backup of your Avast Passwords data to self-authorize your device. For more information, refer to the following article:

If you are using the latest version of Passwords, it is not necessary to authorize synchronization of new devices using a previously synchronized device. Follow steps in this article to authorize a subsequent device using the 6-digit code sent to the email address linked to your Avast Account.
  • Avast Passwords 1.x

  • Avast Ultimate 19.x
  • Avast Premier 19.x
  • Avast Internet Security 19.x
  • Avast Pro Antivirus 19.x
  • Avast Free Antivirus 19.x

  • Avast Security Pro 13.x for Mac
  • Avast Security 13.x for Mac
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit

  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)

  • Google Android 5.0 (Lollipop, API 21) or higher

  • Apple iOS 8 or higher

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