Avast Cleanup for Android - FAQs

Avast Cleanup for Android is a mobile app designed to help you improve the performance of your device and preserve storage space by removing unnecessary media, files, apps, and app data. Remove these items by transferring them to cloud storage and/or deleting them from your device. You can also optimize your photos, so they consume less space.

This article answers common questions related to the features, settings, and general use of Avast Cleanup for Android.

Quick Clean

What is Quick Clean?

Avast Cleanup cleans your device by removing unnecessary files to free your storage space. When you tap the Quick Clean tile on the main screen of the app, you can view the types of items that are available to clean. These items are separated into 2 groups:

  • Safe to clean: this is data which has been carefully selected to ensure that it is truly dispensable, including thumbnails, APKS, residual files, and hidden, visible, and shared cache. All categories are ticked by default as Safe to clean, except Thumbnails.
  • For your consideration: this is data which may or may not be valuable to you. We recommend reviewing items included in this group and ticking only those items which are dispensable. All items are unticked by default and will not be deleted unless you manually select them for deletion.
  • It is not possible to restore items that are deleted during a Quick Clean, so we recommend using caution when deleting items under For your consideration.
  • To remove hidden cache from your device on Android 6 and later, you must first allow Avast Cleanup to Deep Clean.

Can I customize the types of files that are processed during a Quick Clean?

Configure Quick Clean to ignore item types that you do not want cleaned by following these steps:

  1. Tap Quick Clean on the main Avast Cleanup screen.
  2. Tap the box next to an item type to untick it and ensure that it isn't processed during a clean. Ticked item types are cleaned by default.
  3. Tap the down arrow next to an item type to view specific items on your device. Tap the box next to a specific item to untick it and ensure that it isn't processed during a clean.
All item types under Safe to clean have been carefully selected to ensure that they are truly dispensable. We recommend using caution when deleting items under For your consideration.

How can I ensure important items are not deleted during a Quick Clean?

The Quick Clean function was carefully designed to only remove data that is truly dispensable, such as system caches that can be easily replaced, or APK files that are already installed. If you're concerned, you can define the exact items and item types that are cleaned in the Quick Clean menu.

Can I restore files that are deleted during a Quick Clean?

No. You can't restore the files that are deleted during a Quick Clean. This function was designed to only remove unnecessary data such as system caches and already installed APK files.

Why does the Quick Clean button show such a low amount of removable space?

If you have recently run a Quick Clean, the amount of removable space may be low because your apps have not created more dispensable data yet. Another reason may be that some items on the Quick Clean menu are unchecked and therefore ignored when the clean is run. Check which items are selected as Safe to clean if you are concerned.

Why does the Quick Clean scan run slowly or pause mid-progress?

During a scan, Avast Cleanup probes several folder-levels deep to identify all dispensable data on your device. Depending on the number of items Avast Cleanup needs to scan and the computing power of your device, a scan may take several seconds to several minutes. If the scanner encounters a particularly complex folder, a notification is displayed in the scanner progress bar.

Why is the Thumbnails category unticked by default?

Thumbnails are the small versions of pictures used for previews. Deleting thumbnails during a Quick Clean can delete significant amounts of data on some devices, while on others the effect is very limited. For this reason, the category is unticked by default. You can test the effectiveness of this option on your device and decide whether to tick it or not.

What is Auto-cleaning?

Auto-cleaning is a paid feature in Avast Cleanup Pro. It allows the app to run regular cleanings without you manually activating them each time. To configure Auto-cleaning, follow these steps:

  1. Tap Auto-cleaning in the app interface. If you have not yet purchased an Avast Cleanup Pro subscription, you will be prompted to do so before you can configure Auto-cleaning.
  2. Tap the OFF slider so that it changes to ON to enable this feature.
  3. Specify how regularly you want to schedule cleans (every 24 hours, 48 hours, 72 hours, or week), and the minimum amount of space you want to clean.

If you enable the Notify me when cleaning is complete option, you are informed each time an automatic cleaning is complete.

Cloud Transfers

What is 'the cloud' and which cloud storage services does Avast Cleanup support?

'The cloud' refers to virtual storage space where you can keep media and files such as photos, videos, and documents. Several cloud storage providers exist. With the Avast Cleanup app, you can connect to and transfer files and media from your device directly to Google Drive, Dropbox, and OneDrive.

You can be connected to multiple Google Drive accounts, one Dropbox account, and one OneDrive account at the same time. Connect by tapping MenuSettingsCloud services.

How do I add an item to a cloud transfer queue?

To transfer an item to your cloud storage account, follow these steps:

  1. Tap the Menu icon in the top-left corner of the app interface.
  2. Tap Pictures, Apps, Audio, Video, or Files, depending on the type of item you want to transfer.
  3. Select any items that you want to transfer, tap the Menu icon (ellipsis) in the bottom-right corner, then tap Move to cloud.
If you are not already connected to a cloud account, tap Connect to cloud to open your Cloud services settings.

If your device is connected to the internet (or Wi-Fi if you turned on Upload files only on Wi-Fi), the transfer starts immediately.

How can I connect to or disconnect from a cloud storage account in Avast Cleanup?

To connect to or disconnect from a cloud storage account, follow these steps:

  1. Tap Menu icon in the top-left corner of the app interface.
  2. Tap Cloud transfers.
  3. Perform the relevant step:
    • To connect: tap Connect next to your preferred cloud provider and follow the steps to sign in or sign up for a new account.
    • To disconnect: tap the Menu icon (three dots) beside the account that you want to disconnect from and tap Sign out.
You can be connected to multiple Google Drive accounts, one Dropbox account, and one OneDrive account at the same time.

Can I keep copies of the media and files I transfer to cloud storage on my device?

Yes. Follow these steps:

  1. Tap the Menu icon in the top-left corner of the App interface.
  2. Tap SettingsCloud services.
  3. Turn OFF the option to Delete files after transfer.

This setting affects all connected cloud services.

Why does a file upload restart from the beginning after a transfer queue is paused?

As incomplete file transfers are automatically deleted by cloud service providers when a transfer is paused, you can only pause and resume an entire queue.

Where can I find items after they are transferred to cloud storage?

To locate an item that you transferred to cloud storage, sign into your cloud storage service and access the relevant folder:

  • In Google Drive or OneDrive: AvastCleanup
  • In Dropbox: Avast Cleanup (in the Apps folder)

Your transferred items are organized in the same way that they were organized on your device.

Why did Avast Cleanup fail to transfer an item to my cloud storage account?

The typical reasons a file transfer can fail are:

  • The internet connection is poor or unavailable.
  • The cloud storage service is unavailable.
  • There is insufficient space available in your cloud storage account.

If you encounter a failed transfer, retry the transfer later on, or with a different service.

Photos

What is the Photos feature and what does it include?

When you tap Photos on the main screen of the app, Avast Cleanup analyzes your photos for opportunities to clear space on your device. Your photos are then organized into the following sections:

  • Optimizable images: photos that can be resized to the size of your device screen to make them smaller and less space-consuming. Images that are already the same size as your device screen (for example, screenshots) or smaller are not optimizable.
  • Old photos: photos that were time-stamped a month or more ago.
  • Similar photos: groups of photos with nearly identical content. Avast Cleanup labels the highest quality image in each group as Best photo.
  • Bad photos: photos which may be out of focus, dark, or of low quality.
  • Photos for review: photos that Avast Cleanup has identified as possible low quality images. This section allows you to swipe left or right to manually delete or keep photos.

Tap the Review and Clean or Review and Optimize button in any section to view and select images for deletion. You can choose to remove the images from your device, transfer them to a Cloud service, or optimize them to save space.

How is advanced optimization in the paid version of Avast Cleanup different from photo optimization in the free version?

When you optimize a photo on your device, the pixel size is decreased so that it looks almost the same as the original, but consumes much less space on your device.

With an Avast Cleanup Pro subscription, you can control how much you want to optimize the size and quality of each image.

When compared, original and optimized images look very similar on your device screen. However, if you want to print the image, we recommend you use the original, higher quality version.

What is Photo Optimizer?

Photo Optimizer is a paid feature in Avast Cleanup Pro. allows you to customize the optimization of your images. For maximum optimization, set the size to 0.75 x Screen and the compression to Aggressive.

Apps

What is the Apps feature?

The Apps feature allows you to perform an analysis of the apps on your device which may be using a large amount of storage space or data. Tap the Apps tile in the app interface and when the analysis is complete, you can view which apps are using the most resources on your device.

It is possible to view:

  • Your app diary: a list of all apps on your device and how much time you have spent using each one.
  • Biggest apps: which apps occupy the most space on your device.
  • Rarely used apps: which apps you use the least and how much space they occupy on your device.
You may need to grant Avast Cleanup permission to track your usage data:
  1. After you tap Show All or See All Details a permission dialog appears, select Grant Permission.
  2. Tap Avast Cleanup.
  3. Tap the slider next to Allow usage tracking.

Avast Cleanup now shows how much time you spend using each app. Knowing how much time you spend using each app is helpful when determining which apps to uninstall from your device.

How can I delete unwanted apps from my device?

To delete unwanted apps from your device, follow these steps:

  1. Tap the Menu icon in the top-left corner of the app interface, then tap Apps. A summary of your apps and the amount of space each is consuming appears.
  2. Tick one or more apps then tap the Menu icon (ellipsis) in the bottom-right corner of the interface.
  3. Tap Remove from device and Delete to confirm.

Tap the Apps tile on the main app interface to view useful information, including which apps use the most data, and which apps you spend the most time on.

Is it possible to delete system apps from my device using Avast Cleanup?

No. Avast Cleanup is designed to only delete apps which are unnecessary to the running of your device. However, it is possible to free additional space by either hibernating system apps or uninstalling updates to restore factory settings:

  1. Tap the Menu icon in the top-left corner of the app interface, then tap Apps. A summary of your apps and the amount of space each is consuming appears.
  2. Tap the System tab.
  3. Tick one or more apps then tap the Menu icon (ellipsis) in the bottom-right corner of the interface.
  4. Tap either Uninstall updates or Hibernate.
  5. Follow the on-screen instructions to grant any necessary permissions.

What is app data and what are the consequences of deleting it from my device?

App data is accumulated and stored (often unnecessarily) on your device when you use certain apps. Avast Cleanup identifies app data that you can safely remove from your device. When removing app data, you should consider the impact that removal may have on the functionality of the source app. For example, each time you open Google Maps, the app re-downloads any offline maps that were removed by Avast Cleanup, which could affect performance. Deleting OBB type app data, which is often associated with large games, has the benefit of releasing a lot of space on your device without deleting the game itself. However, you may need to re-install or re-download the OBB file during gameplay.

How can I delete app data from my device?

Follow these steps:

  1. Tap the Menu icon in the top-left corner of the app interface, then tap Apps.
  2. Tap the App Data tab.
  3. Tick one or more app data types then tap the Delete icon that appears.
  4. Tap Delete to confirm.

If you delete an app data file, all data related to the selected application is deleted, including any custom settings or OBB files related to additional features bought on Google Play Store. After you delete these files, the application runs in default configuration with no additional features.

How can I organize apps and app data in Avast Cleanup?

  1. Open the Apps section of Avast Cleanup by tapping MenuApps.
  2. A list of apps is displayed. To view app data tap the App Data tab.
  3. Your apps or app data are displayed according to size by default. You can also display apps by name or usage. Tap the statistics icon in the top-right corner to change this setting.

Why don't certain app caches appear in the App Data section?

The items included in this section are limited to data from some of the most commonly used apps. These apps have been carefully analyzed and selected to be included, as deleting them is unlikely to cause issues with your device. However, we recommend you always use caution when deleting app data.

Boost Memory

What is the Boost Memory feature?

Memory Boost stops apps from running in the background when they are not in use. This action makes the memory space that was occupied by this background activity free for other purposes.

  1. Tap Boost Memory in the main app interface to see a list of all apps currently running on your device.
  2. Tick which apps you would like to stop (all non-system apps are ticked by default).
  3. Tap Kill Apps, or if you have already granted permission for Avast Cleanup to hibernate apps, tap Hibernate Apps.
If you are using Memory Boost for the first time, you will be asked to grant a one time permission, which allows Avast Cleanup to hibernate apps.

What is app hibernation?

The first time you use Boost Memory, you will be asked to grant a one time permission, which allows Avast Cleanup to Hibernate apps. Once an app is hibernated, it will usually not affect your memory until you actively reopen it. If you choose to skip this step, Avast Cleanup will still stop selected apps from running in the background, but these apps may instantly reload and continue to occupy memory space.

  1. Tap Boost Memory in the app interface and select the items you want to hibernate.
  2. Tap Kill Apps.
  3. Tap Grant Permission to allow Avast Cleanup to hibernate apps.
  4. Scroll down and tap Avast Cleanup in your device's Accessibility menu. Tap the OFF slider so that it changes to ON and tap OK to confirm.
  5. Tap Hibernate Apps in the Boost Memory interface.
Certain apps may leave hibernation before being actively reopened. For example, if you hibernate Facebook messenger and then open the Facebook app, Facebook messenger will no longer be in hibernation.

How long do the effects of the Boost Memory feature last?

This depends on whether you have granted Avast Cleanup permission to hibernate apps.

  • A hibernated app: usually does not affect your memory again until you actively reopen it.
  • A killed app: may instantly reload and continue to occupy the same memory space, reload but consume less memory space, or not reload again until you acitvely reopen it.

Can I exclude apps from the effects of the Boost Memory feature?

Yes. Every time you use the Boost Memory feature, you are prompted to untick any apps that you do not want to be affected. By default, all non-system apps are ticked.

Is it harmful to stop an app with the Boost Memory feature?

No. Mobile apps are designed to cope with sudden closures, so stopping apps via the Boost Memory feature is not harmful.

Battery

What are the benefits of battery saving in Avast Cleanup?

Battery saving in Avast Cleanup allows you to maximize your battery life without reducing the functionality of your device.

Tap Battery on the main screen of the app interface to create battery profiles, which make it easy to change the behavior of your device. You can also create a Low Battery profile, which automatically changes the behavior of your device when the battery is low.

Profiles can be manually activated, or you can configure them to automatically activate under certain conditions, for example when you connect to a chosen Wi-Fi network.

Is battery saving included with the free version of Avast Cleanup?

If you have just installed the free version of Avast Cleanup, you receive a 30-day free trial, which offers full access to all the benefits of battery saving in Avast Cleanup.

See when your free trial will end by tapping Battery in the main app interface. Your trial end date is displayed at the top of the screen.

To enjoy unlimited access to features offered by battery saving in Avast Cleanup, upgrade to a paid version of the app.

When your free trial ends, you will not be charged unless you tap Upgrade and enter payment details.

How do I create and manage battery profiles in Avast Cleanup?

For information on how to create and manage battery profiles in Avast Cleanup, see the following article:

Premium Features

What does an Avast Cleanup Pro subscription include?

Avast Cleanup Pro is the paid version of the app. With a paid Pro subscription, you can take advantage of the following premium features:

  • Auto-cleaning: schedule cleans to run periodically without interrupting usage.
  • Remove ads: eliminate ads from your Avast Cleanup experience.
  • Photo optimizer: control the size and quality of your photos with customizable optimization settings.
  • Direct support: contact Avast from the app to receive help directly from our customer support team.
  • Themes: select a color scheme for the app interface. While all users have access to Themes by watching a short video, Avast Cleanup Pro users can access all themes without restriction.
  • Battery saving: create battery-saving profiles to maximize your battery life without reducing the functionality of your device. While all users can access a 30-day free trial of this feature, Avast Cleanup Pro users can enjoy unlimited access.

Get Avast Cleanup Pro by tapping the Upgrade badge on the main app interface.

What features are included in the other paid versions of Avast Cleanup?

In addition to Avast Cleanup Pro, we also offer the following paid products:

How can I purchase and activate a paid version of Avast Cleanup?

Paid versions of Avast Cleanup are available as an upgrade from the free verison of Avast Cleanup. To purchase and activate a paid version of Avast Cleanup, follow these steps:

  1. Tap Upgrade in the top-right corner of the app interface.
  2. Tap Monthly or Yearly, depending on your preferred subscription plan.
  3. Tap Upgrade under your chosen paid version of Avast Cleanup.
  4. Follow the on-screen instructions to complete the transaction.

When the transaction completes, your paid version of Avast Cleanup is automatically activated on your device. Your purchased subscription is valid across all devices which have Avast Cleanup installed and are connected to your Google account.

The paid versions available for purchase may differ according to your region and certain regulatory restrictions. You may see some or all of the subscription packages offered by Avast.

Is my license for the paid version of Avast Cleanup also valid for other paid Avast apps?

If you purchase Avast Cleanup Pro, your license is only valid for this app. Avast Cleanup Pro Plus, Ultimate, and Ultimate Multi also include a license for other paid Avast apps.

How can I activate my Avast Cleanup license on other devices?

Your paid Avast Cleanup license is automatically activated on your primary Android device during your subscription purchase. To activate the license on other Android devices, follow these steps:

Find your activation code

  1. On your primary Android device, ensure you are logged in to the Google Play Store app using your Google account linked to the Pro subscription purchase.
  2. Open Avast Cleanup, then go to MenuSettingsSubscription.
  3. Your Activation code appears under your Pro subscription details on the top of the screen.

Activate Avast Cleanup Pro for Android

  1. On another Android device, download and install the latest version of Avast Cleanup from the Google Play Store.
  2. Open Avast Cleanup and tap Upgrade now during the tutorial. If you skipped the tutorial, go to MenuRemove ads.
  3. Tap the Menu icon (three dots) in the top-right corner and select Enter voucher code.
  4. Enter your activation code into the text box and tap Confirm. Refer to the instructions above, to find your activation code.
If you previously activated Avast Cleanup Pro using a voucher or activation code linked to a different valid subscription, first go to MenuSettingsSubscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Find your activation code

  1. On your primary Android device, ensure you are logged in to the Google Play Store app using your Google account linked to the Pro Plus subscription purchase.
  2. Open Avast Cleanup, then go to MenuSettingsSubscription.
  3. Your Activation code appears under your Pro Plus subscription details on the top of the screen.

Activate Avast Cleanup Pro for Android

  1. On another Android device, download and install the latest version of Avast Cleanup from the Google Play Store.
  2. Open Avast Cleanup and tap Upgrade now during the tutorial. If you skipped the tutorial, go to MenuRemove ads.
  3. Tap the Menu icon (three dots) in the top-right corner and select Enter voucher code.
  4. Enter your activation code into the text box and tap Confirm. Refer to the instructions above, to find your activation code.
If you previously activated Avast Cleanup Pro using a voucher or activation code linked to a different valid subscription, first go to MenuSettingsSubscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Activate Avast Mobile Security for Android

  1. On any Android device, download and install the latest version of Avast Mobile Security from the Google Play Store.
  2. Open Avast Mobile Security and tap Update now during the tutorial. If you skipped the tutorial, go to MenuRemove ads.
  3. Tap the Menu icon (three dots) in the top-right corner and select Enter voucher code.
  4. Enter your activation code into the text box and tap Confirm. Refer to the instructions above, to find your activation code.
If you previously activated Avast Mobile Security using a voucher or activation code linked to a different valid subscription, first go to MenuSettingsSubscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Find your activation code

  1. On your primary Android device, ensure you are logged in to the Google Play Store app using your Google account linked to the Ultimate subscription purchase.
  2. Open Avast Cleanup, then go to MenuSettingsSubscription.
  3. Your Activation code appears under your Ultimate subscription details on the top of the screen.

Activate Avast Cleanup Pro for Android

  1. On any Android device, download and install the latest version of Avast Cleanup from the Google Play Store.
  2. Open Avast Cleanup and tap Update now during the tutorial. If you skipped the tutorial, go to MenuRemove ads.
  3. Tap the Menu icon (three dots) in the top-right corner and select Enter voucher code.
  4. Enter your activation code into the text box and tap Confirm. Refer to the instructions above, to find your activation code.
If you previously activated Avast Cleanup Pro using a voucher or activation code linked to a different valid subscription, first go to MenuSettingsSubscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Activate Avast Mobile Security Pro for Android

  1. On another Android device, download and install the latest version of Avast Mobile Security from the Google Play Store.
  2. Open Avast Mobile Security and tap Update now during the tutorial. If you skipped the tutorial, go to MenuRemove ads.
  3. Tap the Menu icon (three dots) in the top-right corner and select Enter voucher code.
  4. Enter your activation code into the text box and tap Confirm. Refer to the instructions above, to find your activation code.
If you previously activated Avast Mobile Security Pro using a voucher or activation code linked to a different valid subscription, first go to MenuSettingsSubscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Activate Avast SecureLine VPN for Android

  1. On any Android device, download and install the latest version of Avast SecureLine VPN from the Google Play Store.
  2. Open Avast SecureLine VPN and tap Already purchased? during the tutorial. If you skipped the tutorial, go to Settings (the gear icon) ▸ SubscriptionAlready purchased.
  3. Select Use voucher.
  4. Enter your activation code into the text box and tap Continue. Refer to the instructions above, to find your activation code.
If you previously activated Avast SecureLine VPN using a voucher or activation code linked to a different valid subscription, first go to Settings (the gear icon) ▸ Subscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Activate Avast SecureLine VPN for iOS

  1. On any iOS device, download and install the latest version of Avast SecureLine VPN from the App Store.
  2. Open Avast SecureLine VPN and tap Already purchased? during the tutorial. If you skipped the tutorial, go to Settings (the gear icon) ▸ SubscriptionAlready purchased.
  3. Select Enter Avast subscription code.
  4. Enter your activation code into the text box and tap OK. Refer to the instructions above, to find your activation code.
If you previously activated Avast SecureLine VPN using a voucher or activation code linked to a different valid subscription, first go to Settings (the gear icon) ▸ Subscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Find your activation code

  1. On your primary Android device, ensure you are logged in to the Google Play Store app using your Google account linked to the Ultimate Multi subscription purchase.
  2. Open Avast Cleanup, then go to MenuSettingsSubscription.
  3. Your Activation code appears under your Ultimate Multi subscription details on the top of the screen.

Activate Avast Cleanup Pro for Android

  1. On another Android device, download and install the latest version of Avast Cleanup from the Google Play Store.
  2. Open Avast Cleanup and tap Upgrade now during the tutorial. If you skipped the tutorial, go to MenuRemove ads.
  3. Tap the Menu icon (three dots) in the top-right corner and select Enter voucher code.
  4. Enter your activation code into the text box and tap Confirm. Refer to the instructions above, to find your activation code.
If you previously activated Avast Cleanup Pro using a voucher or activation code linked to a different valid subscription, first go to MenuSettingsSubscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Activate Avast Mobile Security Pro for Android

  1. On any Android device, download and install the latest version of Avast Mobile Security from the Google Play Store.
  2. Open Avast Mobile Security and tap Upgrade now during the tutorial. If you skipped the tutorial, go to MenuRemove ads.
  3. Tap the Menu icon (three dots) in the top-right corner and select Enter voucher code.
  4. Enter your activation code into the text box and tap Confirm. Refer to the instructions above, to find your activation code.
If you previously activated Avast Mobile Security Pro using a voucher or activation code linked to a different valid subscription, first go to MenuSettingsSubscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Activate Avast SecureLine VPN for Android

  1. On any Android device, download and install the latest version of Avast SecureLine VPN from the Google Play Store.
  2. Open Avast SecureLine VPN and tap Already purchased? during the tutorial. If you skipped the tutorial, go to Settings (the gear icon) ▸ SubscriptionAlready purchased.
  3. Select Use voucher.
  4. Enter your activation code into the text box and tap Continue. Refer to the instructions above, to find your activation code.
If you previously activated Avast SecureLine VPN using a voucher or activation code linked to a different valid subscription, first go to Settings (the gear icon) ▸ Subscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Activate Avast SecureLine VPN for iOS

  1. On any iOS device, download and install the latest version of Avast SecureLine VPN from the App Store.
  2. Open Avast SecureLine VPN and tap Already purchased? during the tutorial. If you skipped the tutorial, go to Settings (the gear icon) ▸ SubscriptionAlready purchased.
  3. Select Enter Avast subscription code.
  4. Enter your activation code into the text box and tap OK. Refer to the instructions above, to find your activation code.
If you previously activated Avast SecureLine VPN using a voucher or activation code linked to a different valid subscription, first go to Settings (the gear icon) ▸ Subscription, save your previous Activation code so you can transfer it to another device, and tap Unlink. Then follow the activation steps above.

Activate Avast Premier for Windows

  1. On your Windows PC, download and install the latest version of Avast Premier from the Avast website.
  2. Open Avast Premier, then go to MenuMy licenses.
  3. Select Enter a valid activation code.
  4. Enter your activation code into the text box and click Continue. Refer to the instructions above, to find your activation code.

Activate Avast Cleanup Premium for Windows

  1. On your Windows PC, download and install the latest version of Avast Cleanup Premium from the Avast website.
  2. Open Avast Cleanup Premium, then go to MenuMy licenses.
  3. Select Enter a valid activation code.
  4. Enter your activation code into the text box and click Continue. Refer to the instructions above, to find your activation code.

Activate Avast SecureLine VPN for Windows

  1. On your Windows PC, download and install the latest version of Avast SecureLine VPN from the Avast website.
  2. Open Avast SecureLine VPN, then go to MenuSettingsSubscription.
  3. Click Activate.
  4. Enter your activation code into the text box and click Activate SecureLine. Refer to the instructions above, to find your activation code.

Activate Avast Security Pro for Mac

  1. On your Mac, download and install the latest version of Avast Security from the Avast website.
  2. Open Avast Security, then via the Menu Bar go to Avast SecurityPreferences...Subscription.
  3. Click Insert activation code.
  4. Enter your activation code into the text box and click Activate. Refer to the instructions above, to find your activation code.

Activate Avast Cleanup Pro for Mac

  1. On your Mac, download and install the latest version of Avast Cleanup Pro from the Avast website.
  2. Open Avast Cleanup Pro, then via the Menu Bar go to Avast Cleanup ProPreferences...Subscription.
  3. Click Insert activation code.
  4. Enter your activation code into the text box and click Activate. Refer to the instructions above, to find your activation code.

Activate Avast SecureLine VPN for Mac

  1. On your Mac, download and install the latest version of Avast SecureLine VPN from the Avast website.
  2. Open Avast SecureLine VPN, then via the Menu Bar go to Avast SecureLine VPNPreferences...Subscription.
  3. Click Activate.
  4. Enter your activate code into the text box and click Activate SecureLine. Refer to the instructions above, to find your activation code.

How can I cancel an Avast Cleanup Pro subscription?

To cancel a subscription, ensure that you are signed into the Google account that you used to purchase the subscription, then follow these steps:

  1. Open Google Play Store on your device.
  2. Tap the Menu icon in the top-left corner, then tap Account.
  3. Tap Subscriptions, then tap Cancel below the subscription.
  4. Tap Cancel Subscription to confirm.

Google Play Store confirms the subscription is canceled. Your subscription is canceled and will stop at the end of the current billing cycle.

General

What is Device Analysis?

When you tap the Device Analysis button, Avast Cleanup analyzes your device for opportunities to open storage space. the app will allow you to choose the following actions after analysis:

  • Performing a Quick Clean of unnecessary data.
  • Deleting similar photos.
  • Downscaling photos without any visible quality loss.
  • Viewing your Least used apps and Biggest apps.

How can I customize or disable the notifications I receive from Avast Cleanup?

Avast Cleanup notifies you when you have opportunities to enhance the performance and amount of available space on your device. If you want to customize which notifications you see, follow these steps:

  1. Tap Menu in the top-left corner of the app interface.
  2. Tap SettingsNotifications
  3. Turn OFF notifications that you don't want to receive.

In the latest version of Avast Cleanup, notifications are tailored to be more relevant for you as a user. You will receive notifications based on the Avast Cleanup features and settings you use most frequently.

Why do I need to grant the Usage Access permission to Avast Cleanup?

When you tap Boost Memory on the main screen of the app, Avast Cleanup provides an overview of the apps installed on your device and their downloaded data. Without the Usage Access permission, Avast Cleanup cannot sort your apps by usage on Android 5 and above.

Why do I need to grant the In-app Purchases permission to Avast Cleanup?

In addition to the free version of Avast Cleanup, we also offer the paid Avast Cleanup Pro, which includes a range of additional features and functions. The In-app Purchases permission enables you to upgrade to the paid version of the app if and when you want to. You are not charged by Avast Cleanup unless you proceed to the purchase screen and provide all of your payment details.

What is the Charging screen?

The Charging screen is a feature that displays charging progress and optimizes the performance of your device by stopping all background tasks. When this screen is active, you can see what time your device will finish charging, view the percentage of battery charge, and check the Weather card.

To enable this feature, follow these steps:

  1. Tap the Menu icon in the top-left corner of the app interface.
  2. Scroll down and tap Settings.
  3. Select Charging screen and tap the OFF slider so that it changes to ON.

When you enable Charging screen, you can specify the following settings:

  • Boost any time charging begins: allow Avast Cleanup to stop any running tasks while your device is charging.
  • Don't show while using device: you won't be interrupted by boosting options if you plug in a charger while using your device.
  • Weather card settings:
    • Show weather information: tap the slider to enable or disable Weather card.
    • Select Metric units or Imperial units.

By default, the Charging screen appears each time you begin charging your device.

If Avast Mobile Security is installed on your device, you need to manage your Charging screen settings in Avast Mobile Security. If both Avast Mobile Security and Avast Battery Saver are installed on your device, you need to manage your Charging screen settings in Avast Battery Saver. If you do not have either of these products installed, you can manage this feature in Avast Cleanup settings.

How can I change the color scheme of the Avast Cleanup interface?

The latest version of Avast Cleanup includes a Themes setting, which allows you to select a color scheme for the app interface. To access this setting and change the color scheme, follow these steps:

  1. Tap Menu in the top-left corner of the app interface.
  2. Tap Themes.
  3. Tap the tile of the color scheme you want to apply. Tiles with the lock symbol indicate that the color scheme is only available after watching a short video. Avast Cleanup Pro users can access all themes without videos.

How can I manage my settings for Avast Cleanup?

To access settings in Avast Cleanup, tap MenuSettings, then select the category you want to manage. The following settings are available:

General Avast Cleanup settings:

  • Home screen shortcuts: add shortcuts to the Clean, Boost, and Analysis functions so that they are accessible directly from your device home screen.
    If you are an Android 8 user, it is even easier to create home screen shortcuts. Just tap and hold the Avast Cleanup icon on your device's app screen and tap Analysis, 1-tap Boost, or 1-Tap Clean to create the shortcuts.
  • Photo Optimizer: This is a premium feature in Avast Cleanup Pro. Tap Photo Optimizer to customize the optimization of your images.
  • Remove Ads: This option appears in only the free version of Avast Cleanup. Tap to upgrade to the paid Avast Cleanup Pro and remove ads from your Avast Cleanup experience.
  • Deep Clean: enable Deep Clean to allow Avast Cleanup to remove unnecessary hidden cache from your device each time you run a Quick Clean. This option appears in Android 6 and later.
  • Notifications: tap each reminder or warning type to enable or disable it.
  • Real-time detection: tap Real-time detection to enable detection of obsolete APKs and app leftovers.
  • Subscription: view the details of your subscription and Learn More about additional subscription packages offered by Avast Mobile Security.
  • Charging screen: specify how you want your device's Charging screen to behave.
  • Cloud services: connect to a cloud storage provider (Google Drive, Dropbox, or OneDrive) or create a new account. You can also manage the settings that you want to apply to your cloud transfers.
  • Photo Analysis Settings: specify which photo categories you want Avast Cleanup to analyze when performing a scan.
  • Personal Privacy: enable or disable the option to share data with third parties.
  • About application: View the End User License Agreement and check when the Avast Cleanup scanner was last updated.

Premium settings are marked as Pro. If you do not already have an Avast Cleanup Pro subscription, select a Pro setting and tap Get Cleanup Pro to proceed to the purchase screen.

What is a Deep Clean?

If you are using Android 6 and later, Avast Cleanup requires permission to clean hidden cache. When you enable Deep Clean, the app has permission to remove unnecessary hidden cache from your device each time you run a Quick Clean. We recommend enabling Deep Clean, as this allows Avast Cleanup to free the maximum amount of storage space on your device. To grant Avast Cleanup permission to clean hidden cache files:

  1. Go to Settings and tap the OFF slider next to Deep Clean.
  2. You see your device's Accessibility menu. Scroll down and tap Avast Cleanup.
  3. Tap the slider next to OFF so that it changes to ON. Tap OK to confirm.
  4. Tap the back arrow to return to Avast Cleanup.

How can I organize items in Avast Cleanup?

  1. To view items stored on your device, tap the Menu icon in the top-left corner of the app interface and select an item type.
  2. To reorganize items, tap the statistics icon in the top-right corner of a selected category and select your preferred option.

By default, the items on your device, such as photos, videos, and other file types, are organized according to size. However, you can reorganize them according to the following information:

  • Pictures: size, name, date of last modification, date of creation, folder, upload status, or whether the picture is optimizable.
  • Video: size, name, date of last modification, date of creation, folder, or upload status.
  • Audio: size, name, date of last modification, folder, or upload status.
  • Files: type, size, name, date of last modification, folder, or upload status.
  • Apps: usage, size, name.

What does 'Scanner updated' relate to in the About application section of Settings in Avast Cleanup?

The Avast Cleanup scanner is regularly updated to ensure that the app is as effective as possible. When improvements are made, the scanner configuration is automatically updated on your device (via a very small download), and the date is shown in the Scanner updated section of the About application screen. To see this information, tap MenuSettingsAbout application.

How can I provide feedback about the app or ask for help?

If you want to provide feedback or show appreciation and support for Avast mobile products, you can:

For help or to send feedback directly to us, tap the Menu icon in the top-left corner of the app interface, then tap Help & feedback and try one of the following options:

  • Direct support: contact us directly for help and support (this feature is only available if you have a paid Avast Cleanup Pro version of the app).
  • FAQ: select a category to see a list of frequently asked questions.
  • Community access: go to our forum, where you can ask or answer questions about Avast Cleanup.
  • Feedback to team: fill in a feedback form about the app and send it directly to our developers (this form is for feedback purposes only and we cannot guarantee a response).

How do I disable ads in Avast Cleanup?

To eliminate ads in Avast Cleanup, upgrade to Avast Cleanup Pro. Although we're confident that both versions significantly improve the performance of your device, Avast Cleanup Pro is ad-free and includes a range of additional features and benefits. You can upgrade to Avast Cleanup Pro by tapping the Upgrade button on the main screen of the app interface.

How do I disable detection of App leftovers and obsolete APKs?

Follow these steps:

  1. Tap MenuSettings.
  2. Tap Real-time detection.
  3. Tap App leftover detection, then tap Disabled.
  4. Tap Obsolete APK detection, then tap Disabled.

Detection of residual files and obsolete APKs is Enabled by default. We recommend keeping these settings enabled, as they allow Avast Cleanup to free the maximum amount of storage space on your device.

How can I opt out of sending anonymous data to Avast?

Avast Cleanup collects anonymous usage statistics and error reports to help us improve the app. If you do not want to participate in the collection of anonymous data:

  1. Tap the Menu icon in the top-left corner of the app interface.
  2. Tap SettingsPersonal Privacy.
  3. Tap the ON slider next to Share usage data with third parties for analytics so it changes to OFF.

Does Avast offer any other apps I could benefit from?

Avast has created the following apps to improve the security and performance of your mobile device, and protect you from hackers and thieves:

  • Avast Mobile Security: Secure your phone and tablet with our free Avast Mobile Security app, which features both antivirus and Wi-Fi vulnerability protection. The embedded Anti-Theft feature allows you to locate and track your lost or stolen device on a map with our web-based mobile tracking, that uses GPS and other triangulation methods.
  • Avast SecureLine VPN: Prevent hackers from accessing and stealing your data when you are connected to public or open Wi-Fi networks, secure your personal Wi-Fi networks, and protect your privacy using the SecureLine private encryption VPN.
  • Avast Passwords: Keep all of your passwords protected and easily sign into your online accounts using one main password. You can synchronize this app across multiple devices.
  • Avast Battery Saver: Improve the endurance of your device's battery between recharges with Avast Battery Saver, which stops unnecessary apps from running in the background and helps you optimize your device settings.
  • Avast Security & Photo Vault: Avast Mobile Security for iOS enables you to scan your Wi-Fi network for vulnerabilities, use a VPN for secure web browsing, block spam calls, protect your photos and pictures, and get notified if we find that your email account password has been leaked online.
  • Avast SecureLine VPN: Prevent hackers from accessing and stealing your data when you are connected to public or open Wi-Fi networks, secure your personal Wi-Fi networks, and protect your privacy using the SecureLine private encryption VPN.
  • Avast SecureMe: Checks Wi-Fi networks for vulnerabilities such as routers with weak passwords, unsecured wireless networks. It also includes a basic VPN service that guarantees safety when a device is connected to a public network.
  • Avast Passwords: Keep all of your passwords protected and easily sign into your online accounts using one main password. You can synchronize this app across multiple devices.
  • Avast Call Blocker: Helps you avoid unwanted calls, including those from numbers you may not recognize as spam.

Download and Installation

What are the system requirements for Avast Cleanup?

You can install and run Avast Cleanup on any device running operating systems Google Android 4.1 (Jelly Bean, API 16) and higher.

If you are using a custom ROM, the app may not work as expected. Please report any feedback regarding this issue through our support pages.

Avast Cleanup is not supported by and cannot be installed or run on Symbian, iOS, Microsoft Windows Phone/Mobile, Bada, WebOS, or any mobile operating system other than Android. This app does not work on iPhone or iPad devices.

How can I download and install Avast Cleanup?

Avast Cleanup for Android devices is available for download from the Google Play Store.

  1. Open Google Play Store from the main screen on your Android device and search for Avast Cleanup.
  2. Open the Avast Cleanup & Boost page from the search results.
  3. Tap Install, and if asked for permissions, select Accept.
  4. Once the installation is complete, tap OpenGet Started to start using the app.
  5. Tap Continue With Ads to continue using the free version of Avast Cleanup, or tap Upgrade Now to get Avast Cleanup Pro for additional features and functions.

Avast Cleanup is now installed and ready to use.

How can I uninstall Avast Cleanup?

To remove Avast Cleanup from your Android device:

  1. Open Settings from the main screen of your Android device.
  2. Select Apps, then Avast Cleanup.
  3. In the Storage section, tap Clear data and Clear cache.
  4. Tap the back arrow, select Uninstall and then tap OK to confirm.

Avast Cleanup is no longer installed on your device.

These steps can differ slightly depending on your device mode, Android version and vendor customizations.
  • Avast Cleanup 4.x for Android
  • Google Android 4.1 (Jelly Bean, API 16) or higher

Need additional help?

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