Scam Guardian is a feature of Avast Antivirus that provides users with the following tools to recognize and avoid online threats, improving digital security:

1. Avast Assistant: An AI-powered cybersecurity assistant that analyzes texts, emails, and links for potential scams and cybersecurity concerns. It can also be used for any online safety related questions.
2. Web Guard: Formerly known as Web Shield, this tool scans internet activity in real time to prevent malware from downloading onto devices and help you avoid suspicious websites.
3. Email Guard: Formerly known as Email Guardian, is a premium feature that scans incoming emails in your online email accounts, labeling received emails to indicate potential scam and phishing risks.

1. Avast Assistant: An AI-powered cybersecurity assistant that analyzes texts, emails, and links for potential scams and cybersecurity concerns. It can also be used for any online safety related questions.
2. Email Guard: Formerly known as Email Guardian, is a premium feature that scans incoming emails in your online email accounts, labeling received emails to indicate potential scam and phishing risks.
3. Web Guard: Formerly known as Web Shield, this tool scans internet activity in real time to prevent malware from downloading onto devices and help you avoid suspicious websites.

Refer to the sections below to learn how to use these features.

Use Avast Assistant

Avast Assistant is an AI-powered virtual support tool that helps users stay safe online. It analyzes text messages, emails, links, and images to detect potential scams, phishing attempts, and other cybersecurity threats. Aside from identifying suspicious content, the assistant provides practical guidance to help users understand and appropriately respond to safety concerns.

To use Avast Assistant, follow the steps below:

1. Open Avast Antivirus and go to Scam Guardian.
2. In the Avast Assistant panel, you can:
   • Upload an image showing suspicious text, email, or webpage for analysis by Avast Assistant.
   • Enter text from a suspicious email or message, or a suspect URL for analysis by Avast Assistant.
   • Ask a question about any cybersecurity topic.

For more information about these options, refer to the sections below:

Upload an image to Avast Assistant

1. Click Upload Image. Locate the file on your Windows device, then click Open.
2. Once the image has been uploaded, type your question into the field and click Submit (the arrow icon).
3. Avast Assistant analyzes the submitted information. If a scam is detected, an explanation is provided along with advice on the next steps to take. You can continue asking further questions or uploading additional images in the same conversation.

1. Click the + icon. Locate the file on your Mac, then click Open.
2. Avast Assistant analyses the submitted image. If a scam is detected, an explanation is provided along with advice on the next steps to take. You can continue to ask furtherer questions or upload additional images in the same conversation.

Paste text or ask a question

1. Write your question or paste a suspicious message or a link in the Avast Assistant field, then click Submit (the arrow icon).
2. Avast Assistant will provide an answer to your question or an analysis of the submitted text or link. You can continue asking further questions in the same conversation.

Use Web Guard

Web Guard is a core protection feature in Avast Antivirus that scans internet activity in real-time to block malware like malicious scripts and help you avoid suspicious websites. It is enabled by default to help ensure robust security. However, users can adjust settings for detection sensitivity and malware handling. Refer to the following articles for customization options:

• Adjusting settings for Avast Antivirus Core Shields
• Excluding certain files or websites from scanning in Avast Antivirus
• HTTPS scanning in Web Guard - FAQs
• Managing HTTPS scanning in Web Guard in Avast Antivirus
• Exclude certain files or websites from scanning in Avast Antivirus
• Managing the Core Shields and Email Guard in Avast Security for Mac

Use Email Guard

Email Guard scans incoming emails and labels them as safe or unsafe to highlight potential scam and phishing threats. These labels are added directly in your online email account, enhancing your safety when checking emails on any device or browser. Refer to the following support articles for more information:

• Email Guard - FAQs
• Email Guard - Getting Started