Applies to Avast Passwords for Windows, Avast Passwords for Mac, Avast Passwords for Android, Avast Passwords for iOS, Avast Premium Security for Windows, Avast Free Antivirus for Windows, Avast Premium Security for Mac, Avast Security for Mac

Products:

Avast Passwords 21.x for Windows
Avast Passwords 2.x for Mac
Avast Passwords 1.x for Android
Avast Passwords 1.x for iOS
Avast Premium Security 21.x for Windows
Avast Free Antivirus 21.x for Windows
Avast Premium Security 14.x for Mac
Avast Security 14.x for Mac

Operating systems:

Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1 with Convenient Rollup Update, 32 / 64-bit
Apple macOS 10.15.x (Catalina)
Apple macOS 10.14.x (Mojave)
Apple Mac OS X 10.13.x (High Sierra)
Apple Mac OS X 10.12.x (Sierra)
Apple Mac OS X 10.11.x (El Capitan)
Google Android 5.0 (Lollipop, API 21) or later
Apple iOS 10.3 or later

Important:The support for Avast Passwords is ending across all platforms, including Windows, Mac, Android, and iOS. Users are encouraged to migrate to the new Avast Password Manager standalone browser extension and the new mobile application. For more information, refer to the following article: Avast Passwords Migration - FAQs.

When you synchronize Avast Passwords across your devices, Passwords creates a backup of the data stored within. You can use this backup later to restore the data on a new device if you do not have access to any of your previously synchronized devices.

Restore your Passwords data

Important:If Avast Passwords is not installed on your device, install it and configure it before you proceed. For more details, read the following articles:

Avast Passwords - Frequently Asked Questions

Your device:

Locate and open the email you previously received from Avast Software with the subject Your backup identity and click the Restore link.
Note:This email was sent to the email account you used to log into your Avast Account to enable synchronization on your first device.
Click Open Avast Antivirus in the dialog that appears.
Click Continue in the Avast window that appears.
Log into your Avast Account, if prompted.
Note:By proceeding, you are agreeing to Avast's End User License Agreement and Privacy Policy.
Type the Master Password for the original device from your previously synchronized group of devices and click Continue. Your access to your Passwords data is restored.
Click Done to complete the backup restoration process.

Locate and open the email you previously received from Avast with the subject Your backup identity and click the Restore link.
Note:This email was sent to the email account you used to log into your Avast Account to enable synchronization on your first device.
Click Allow in the dialog that appears.
Click Start now in the Restore Backup window that appears.
Log into your Avast Account, if prompted.
Note:By proceeding, you are agreeing to Avast's End User License Agreement and Privacy Policy.
Type the Master Password for the first device from your previously synchronized group of devices and click Confirm.
Access to your Passwords data is restored. Click Finish to complete the backup restoration process.

Locate and open the email you previously received from Avast Software with the subject Your backup identity and tap the Restore link.
Note:This email was sent to the email account you used to log into your Avast Account to enable synchronization on your first device.
Tap Start now on the screen that appears.
Log into your Avast Account, if prompted.
Note:By proceeding, you are agreeing to Avast's End User License Agreement and Privacy Policy.
Type the Master Password for the first device from your previously synchronized group of devices and tap Unlock. Your access to your Passwords data is restored.
Tap Open vault.

Locate and open the email you previously received from Avast Software with the subject Your backup identity and tap the Restore link.
Note:This email was sent to the email account you used to log into your Avast Account to enable synchronization on your first device.
Tap Open in the dialog that appears.
Type your Master Password for the current device, if prompted.
Tap Start now on the screen that appears.
Log into your Avast Account, if prompted.
Note:By proceeding, you are agreeing to Avast's End User License Agreement and Privacy Policy.
Type the Master Password for the first device from your previously synchronized group of devices. Your access to your Passwords data is restored.
Tap Open vault.