Avast
Skip to main content
  • For home For home Products for PC and mobile phone protection
  • For partners For partners Partner with Avast and boost your business
  • About us About us Careers, media, contact
  • Blogs Academy, Blog, Decoded, Forum
  • New Zealand
For home
  • Security
    • Free Antivirus
      Basic protection for all your devices
      Free Antivirus
      Basic protection for all your devices
      Free Antivirus
      Basic protection for all your devices
      Free Antivirus
      Basic protection for all your devices
    • Premium Security
      Complete protection against all internet threats
    • Ultimate
      Our best security, privacy, and performance apps in one package

    Looking for a product for your device? Free Antivirus for PC, Free Security for Android, Free Security for Mac, Free Security for iPhone/iPad

    Looking for a product for your device? Free Antivirus for PC Free Security for Mac Free Security for Android Free Security for iPhone/iPad

  • Privacy
    • SecureLine VPN
      Encrypt your connection to stay safe on public networks
    • AntiTrack
      Disguise your digital fingerprint to avoid personalized ads
    • Secure Browser
      Secure, private, and easy to use web browser
    • Secure Browser PRO
      Unlock the full potential of Avast Secure Browser and fully encrypt your online activity
    • BreachGuard
      Protect your personal info from being exposed and sold
    • Online Security & Privacy
      Privacy and security browser extension from Avast
  • Performance
    • Cleanup Premium
      Boost your computer’s speed and performance
      Cleanup Premium
      Boost your computer’s speed and performance
      Cleanup Premium
      Boost your computer’s speed and performance
      Cleanup Premium
      Boost your computer’s speed and performance
    • Driver Updater
      Automatically update drivers with a single click
  • Store
  • Home
  • Support
  • Store
  • Account
For business
  • Products
    • Small & Home
      Office
      1-10 devices
      Protect up to 10 devices, including laptops, mobile, computers, and tablets with Small Office Protection.
    • Small Businesses
      11+ devices
      Essential, Premium, or Ultimate Business Security managed from integrated, cloud-based Business Hub platform.
    • Specialized products
      • Patch Management
      • Cloud Backup
      • Premium Remote Control
      • Antivirus for Linux
      • CCleaner

    Not sure which solution is right for your business?

    Help me choose
  • Business partners
    • Partnership opportunities
      • MSPs
      • Resellers
      • Distributors
      • Affiliates
    • Solutions for MSPs
      • Business Hub Security Platform
      • Cloud Network Security
      Shop by vertical
      • Education
    Become a partner
    Partner locator
  • Resources
  • Trials
  • Store
  • Home
  • Contact sales
  • Support
  • Store
  • Account
    • Business Hub
    • CloudCare
    • Partner Portal
For partners
  • Smart Life
  • Mobile Security
  • VPN
  • Threat Intelligence
  • Knowledge Center
About us
  • About Avast
  • Careers
  • Privacy
      • Privacy
      • Expert guides
      • Privacy blogs
  • Digital trust
  • Press center
      • Press releases
      • Events
      • In the news
      • Media materials
      • PR contacts
  • Awards
  • Contact us
  • Blogs
  • Avast Blog Read about recent news from the security world
  • Avast Academy Expert tips and guides about digital security and privacy
  • Avast Decoded In-depth technical articles regarding security threats
  • Avast Forum Discuss with the community

List of available regions

Main regions
  • Worldwide (English)
  • Europe (English)
  • América Latina (español)
AMERICAS
  • Argentina
  • Brasil
  • Canada (English)
  • Canada (français)
  • Chile
  • Colombia
  • EE.UU. (español)
  • México
  • USA (English)
  • América Latina (español)
EUROPE, MIDDLE EAST & AFRICA
  • België (Nederlands)
  • Belgique (français)
  • Česká republika
  • Danmark
  • Deutschland
  • España
  • France
  • Italia
  • Magyarország
  • Nederland
  • Norge
  • Polska
  • Portugal
  • Schweiz (Deutsch)
  • Slovensko (česky)
  • South Africa
  • Suisse (français)
  • Suomi
  • Sverige
  • Türkiye
  • United Arab Emirates
  • United Kingdom
  • Ελλάδα
  • ישראל
  • Казахстан
  • România
  • Россия
  • Україна (українська)
  • Украина (русский)
  • المملكة العربية السعودية
  • الدول العربية
  • Europe (English)
ASIA & PACIFIC
  • Australia
  • India
  • इंडिया (हिंदी)
  • Indonesia (English)
  • Indonesia (Bahasa Indonesia)
  • Malaysia (English)
  • Malaysia (Bahasa Melayu)
  • New Zealand
  • Philippines (English)
  • Pilipinas (Filipino)
  • Singapore
  • Việt Nam
  • 日本語
  • 대한민국
  • 简体中文
  • 繁體中文
  • ประเทศไทย
  • Worldwide (English)

Troubleshooting when Bank Mode in Avast Secure Browser does not open

If you experience issues accessing Bank Mode via the Security & Privacy Center in Avast Secure Browser, refer to the sections below to resolve the issue.

You cannot use Bank Mode in Avast Secure Browser unless you have an Avast Antivirus product installed on your PC. For installation instructions, refer to the relevant article: Installing Avast Premium Security or Installing Avast Free Antivirus.

If you are trying to open the Bank Mode feature in Avast Premium Security without Secure Browser installed, ensure that your default browser is set to Google Chrome, Mozilla Firefox, or Microsoft Edge.

Open using an alternative method

We recommend opening Bank Mode using one of the methods below:

  1. Open Avast Secure Browser, and go to ⋮ Menu (three dots) ▸ New Bank Mode Window.
  2. In the notification area of your Windows taskbar, right-click the Avast Antivirus icon and select Run Bank Mode.
  3. Open Avast Secure Browser and press the Ctrl key and B key simultaneously on your keyboard.

Bank Mode is now open and you can continue to use the feature as normal.

Update extensions

You may be able to resolve the issue by updating your Avast Secure Browser extensions. Follow the steps below:

  1. Open Avast Secure Browser and enter secure://extensions in the address bar, then press the Enter key on your keyboard.
  2. Next to Developer mode, click the gray (OFF) slider so that it changes to green (ON).
  3. Click the Update button.
  4. After you see the Extensions updated message at the bottom of the screen, try again to open Bank Mode via the Security & Privacy Center.

Bank Mode should now open normally.

Troubleshooting

If the issue persists, try these possible solutions:

  • Ensure the latest version of your Avast Antivirus application is installed on your PC. For instructions, refer to the following article: Updating Avast Antivirus and Avast One.
  • Repair your Avast Antivirus application. For instructions, refer to the following article: Repairing Avast Antivirus.
  • Uninstall and then reinstall Avast Secure Browser.

If you still cannot open Bank Mode via the Security & Privacy Center or using an alternative method, we recommend reporting the issue.

.
  • Avast Secure Browser 115.x for Windows
  • Microsoft Windows 11 Home / Pro / Enterprise / Education
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit


Updated on: 02/06/2022

Was this article helpful?

Need additional help?

Contact us
Avast logo
New Zealand
For home
  • Support
  • Security
  • Privacy
  • Performance
  • Blog
  • Forum
For partners
  • Mobile Carriers
Company
  • Contact Us
  • Careers
  • Press center
  • Digital trust
  • Technology
  • Research Participation
Avast logo © 2025 Gen Digital Inc. All rights reserved.
Privacy policy Products policy Legal Report vulnerability Contact security Modern Slavery Statement Do not sell my info Subscription details