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Avast Family Sharing - Getting Started

 
Family Sharing is a feature available only for Avast One Family subscriptions, and Avast One is only currently available in Australia. It is not yet possible to share any other Avast subscriptions.

If you purchased an Avast One Family subscription, the Family Sharing feature in your Avast Account allows you to share your subscription with up to 5 other people. Each person who you share your Avast subscription with becomes a member of your Avast Family and can activate Avast One on their devices.

This article explains how to set up and use Family Sharing. Refer to the information in the relevant section below, depending on if you are the Family Organizer (you will share your subscription) or a Family Member (the subscription will be shared with you).

Send invitations

To invite people to join your Avast Family:

  1. Sign in to your Avast Account using the link below:
  2. Click the Family Sharing tile.
  3. Click Copy link to copy the invitation link to your clipboard.
  4. Share the copied link using your preferred method. For example, you can paste the invitiation link to an email message, then send the email to the person you want to join your Avast Family. The method for pasting the copied link varies according to your device. Position the cursor where you want to paste the link, then follow the relevant step below:
    • Windows PC: On your keyboard, press the Ctrl key and V key simultaneously.
    • Mac: On your keyboard, press the ⌘ Command key and V key simultaneously.
    • Android device: Touch and hold your screen, then select Paste.
    • iPhone / iPad: Double tap your screen, then select Paste.

You can invite up to 5 people to join your Avast Family. Subscriptions that are shared using Family Sharing can be activated on a maximum of 30 devices simultaneosly. This applies regardless of the the number of Family Members in your Avast Family.

Manage your Avast Family

  1. Sign in to your Avast Account using the link below:
  2. Click the Family Sharing tile.

The following options are available via the Family Sharing screen:

  1. Say hi to your Avast Family: Lists your current Family Members. These are the Avast Accounts that are currently sharing your Avast One Family subscription. To remove a Family Member from this list, click the trash icon in the relevant panel.
  2. Want to invite more family members?: Allows you to add Family Members to your Avast Family by sending an invitation link. Click Copy link to copy the invitation link to your clipboard.
  3. Subscriptions your family can use: Lists all of the subscriptions you are currently sharing with your Avast Family.

Manage your subscription

As the Family Organizer, you can manage your Avast One Family subscription by clicking the Subscriptions tile on the main screen of your Avast Account. Options include:

  • Check the next billing date.
  • Renew the subscription.
  • Cancel the subscription.

For more information, refer to the following article:

Only the Family Organizer is able to renew, cancel, or view payment details relating to the Avast subscriptions that are shared via Family Sharing.

Join an Avast Family

After you click the invitation link that you received from the Family Organizer, you need to either create a new Avast Account, or sign in to an existing Avast Account before you can install and activate Avast One on your devices.

Create a new Avast Account

If you do not yet have an Avast Account:

  1. Click the invitation link that you received from the Family Organizer.
  2. Click Create an account.
  3. Enter your email address, then click Continue. A confirmation email is sent to the email address you provided.
  4. Go to your email inbox and open the email you received from Avast with the subject line Please verify your email address.
  5. Click the Verify Email link included in the email.
  6. Enter a new password for your Avast Account, then click Continue.
  7. Click Continue To Account to access the Avast Account portal.

You have created an Avast Account and joined your Avast Family. You can now install and activate Avast One on your devices.

 

Sign in to an existing Avast Account

If you already have an Avast Account:

  1. Click the invitation link that you received from the Family Organizer.
  2. Enter the credentials for your Avast Account, and click Continue. If you don't know the password for your Avast Account, refer to the following article:

You have signed in to your Avast Account and joined your Avast Family. You can now install and activate Avast One on your devices.

Install and activate Avast One

After you have successfully joined your Avast Family, follow the steps below:

  1. Install Avast One. For detailed installation instructions, refer to the following article:
  2. Open Avast One and go to Me ▸ My Subscriptions.
  3. Click Sign in to Avast Account.
  4. Enter the Avast Account credentials for the Avast Account that you used when you joined your Avast Family, and click Sign In.

Avast One is now installed and activated. Subscriptions that are shared using Family Sharing can be activated on a maximum of 30 devices simultaneosly. This applies regardless of the the number of Family Members in your Avast Family.

Manage Family Sharing

After you have successfully joined an Avast Family, you can manage Family Sharing preferences via your Avast Account:

  1. Sign in to your Avast Account using the link below:
  2. Click the Family Sharing tile.

The following options are available via the Family Sharing screen:

  1. Shared subscriptions: Lists all of the subscriptions that your Family Organizer is currently sharing with you.
  2. Leave Family: Allows you to leave this Avast Family if you need to join a different Avast Family, or start your own Avast Family.
It is not possible to be a member of multiple Avast Families simultaneously. If you want to join a new Avast Family, you first need to leave your current Avast Family.
  • Avast One 20.x for Windows
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 2, 32 / 64-bit

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