A subscription purchased in the Avast Mobile Security app is automatically activated on the Android device you use to make the purchase. A subscription purchased through another Avast sales channel, such as the Avast Store or an offer within another Avast product, needs to be manually activated using a valid activation code (sometimes called a subscription code or voucher code). If you want to use your Avast Mobile Security subscription on another device, you also need to manually activate it. The number of devices you can activate depends on the subscription you purchased.
Activate subscription
If you are activating your Avast Mobile Security subscription for the first time, follow these instructions to activate your subscription using an activation code.
To activate your subscription:
- Tap the Avast Mobile Security icon on the Home screen of your device to open the app.
- Tap ☰ Menu (three lines) ▸ Remove ads.
- Tap ⋮ (three dots) ▸ Already purchased.
- Select Redeem an activation code.
- Type or paste your activation code into the text box, including hyphens. Then tap Use This Code to complete activation.
Your Avast Mobile Security subscription is now active.
If you purchased a subscription from the Avast Store or another Avast product on your PC or Mac, you can use this option to activate Avast Mobile Security using your Avast Account registered with the same email address that you used during the subscription purchase.
If you purchased a subscription from within an Avast Android app, you need to first connect to your Avast Account using the device that was used to make the purchase and then you can use this option to activate Avast Mobile Security on other devices.
To activate Avast Mobile Security via your Avast Account:
- Tap the Avast Mobile Security icon on the Home screen of your device to open the app.
- Tap ☰ Menu (three lines) ▸ Remove ads.
- Tap ⋮ (three dots) ▸ Already purchased.
- Select Restore from Avast Account.
- Select Email.
- Enter your Avast Account credentials and tap Log In Avast Account.
Your Avast Mobile Security subscription is now active.
If you change or reset your Android device, you can reactivate Avast Mobile Security via the Google Play Store account that you used to purchase your subscription.
To reactivate your subscription via Google Play Store:
- Ensure you are logged into Google Play Store with the same Google Account that you used to purchase Avast Mobile Security. For instructions on how to verify this, refer to the following article:
- Tap the Avast Mobile Security icon on the Home screen of your device to open the app.
- Tap ☰ Menu (three lines) ▸ Remove ads.
- Tap ⋮ (three dots) ▸ Already purchased.
- Select Restore From Google Play.
The app will automatically retrieve and activate your Avast Mobile Security subscription from Google Play Store.
If you have a new activation code and want to change from your current subscription to a new subscription, or transfer your subscription to a different device, use this option to unlink your subscription and then reactivate Avast Mobile Security.
To unlink your 'old' subscription:
- Tap the Avast Mobile Security icon on the Home screen of your device to open the app.
- Tap
☰Menu (three lines) ▸ My Subscriptions.
- Write down your 'old' activation code if you want to transfer it to a different device.
- Tap ⋮ (three dots) next to your 'old' subscription, then select Remove.
- Tap Remove.
To activate your 'new' subscription:
- Tap ☰ Menu (three lines) ▸ Remove ads.
- Tap ⋮ (three dots) ▸ Already purchased.
- Select Redeem an activation code.
- Type or paste your 'new' activation code into the text box, including hyphens. Then tap Use This Code to complete activation.
Your Avast Mobile Security subscription is active.
Troubleshoot activation issues
If you experience any activation issues:
- Ensure you have correctly entered your activation code, including hyphens.
- In some cases, subscription synchronization may take up to 24 hours after purchase. If your subscription is still not active after this time, refer to the following article:
- Avast Mobile Security 6.x for Android
- Google Android 5.0 (Lollipop, API 21) or higher