A subscription purchased in the Avast Mobile Security app is automatically activated on the Android device you use to make the purchase. A subscription purchased through another Avast sales channel, such as the Avast Store or an offer within another Avast product, needs to be manually activated using a valid activation code (sometimes called a subscription code or voucher code). If you want to use your Avast Mobile Security subscription on another device, you also need to manually activate it. The number of devices you can activate depends on the subscription you purchased.
Activate subscription
If you are activating your Avast Mobile Security subscription for the first time, follow these instructions to activate your subscription using an activation code.
To activate your subscription:
- Tap the Avast Mobile Security icon on the Home screen of your device to open the app.
- Tap Get Started ▸ Continue With Ads.
- Tap
☰(three lines) ▸ Remove ads.
- Tap
⋮(three dots), then select Enter activation code.
- Type or paste your activation code into the text box, including hyphens. Then tap Confirm to complete the activation.
- Tap Close.
Your Avast Mobile Security subscription is now activated.
If you change or reset your Android device, you can reactivate Avast Mobile Security via the Google Play Store account that you used to purchase your subscription.
To reactivate your subscription via Google Play Store:
- Ensure you are logged into Google Play Store with the same Google Account that you used to purchase Avast Mobile Security. For instructions on how to verify this, refer to the following article:
- Tap the Avast Mobile Security icon on the Home screen of your device to open the app.
- Tap Get Started ▸ Continue With Ads.
- Tap
☰(three lines) ▸ Remove ads. - Tap
⋮(three dots), then select Restore license.
The app will automatically retrieve and activate your Avast Mobile Security subscription from Google Play Store.
If you have a new activation code and want to change from your current subscription to a new subscription, or transfer your subscription to a different device, use this option to unlink your subscription and then reactivate Avast Mobile Security.
To unlink your 'old' subscription:
- Tap the Avast Mobile Security icon on the Home screen of your device to open the app.
- Tap
☰(three lines) ▸ My Subscriptions.
- Write down your 'old' activation code if you want to transfer it to a different device.
- Tap Unlink.
To activate your 'new' subscription:
- Tap
☰(three lines) ▸ Remove ads. - Tap
⋮(three dots), then select Enter activation code. - Type or paste your 'new' activation code into the text box, including hyphens. Then tap Confirm to complete the activation.
- Tap Close.
Your Avast Mobile Security subscription is activated.
Troubleshoot activation issues
If you experience any activation issues:
- Ensure you have correctly entered your activation code, including hyphens.
- In some cases, subscription synchronization may take up to 24 hours after purchase. If your subscription is still not active after this time, refer to the following article:
- Avast Mobile Security 6.x for Android
- Google Android 5.0 (Lollipop, API 21) or higher