Avast Family Space - Getting Started

Avast Family Space is a parental assistance application that gives you control over your family's mobile devices. The product operates using two different applications:

  • Avast Family Space for parents: runs on 1 device (the administrator device).
  • Avast Family Space Companion: runs on up to 10 monitored devices.

Both apps are supported on iOS and Android.

This article assumes that Avast Family Space is already installed on your mobile device. For detailed instructions, refer to the following article:

Open Avast Family Space

  • On the Home screen of your device, tap the Avast Family Space for parents icon.

Avast Family Space for parents is now open.

  • On the Home screen of your device, tap the Avast Family Space for parents icon.

Avast Family Space for parents is now open.

Manage a family member profile

From the main Avast Family Space for parents screen, you can manage family member profiles. Refer to the instructions below to pause internet, manage location alerts, set time limits, and customize content filters for each family member.

Pause Internet

This feature allows you to pause your family member's internet and data connection from the parent device. To pause internet:

  1. At the top of the main Avast Family Space screen, select a family member.
  2. Tap Pause Internet.
  3. Select Pause to confirm.

Your family member's internet is now paused. To unpause, repeat step 1 above, then tap Unpause Internet.

 

Manage location alerts

This feature allows you to set both Arrival/Departure Alerts, which are sent to the parent device when the selected family member arrives to or departs from a specific location, and Scheduled Alerts, which provide the location of the selected family member at a specified time. To set a location alert:

  1. At the top of the main Avast Family Space screen, select a family member.
  2. Scroll down, then tap Location Alerts.
  3. Select one of the following alert options:
    • Arrival/Departure Alerts: select an existing arrival/departure alert to customize it, or tap Add Alert to create a new arrival/departure alert for the selected family member.
    • Scheduled Alerts: select an existing scheduled alert to customize it, or tap Add Alert to create a new scheduled alert for the selected family member.

Location and scheduled alerts are now specified.

 

Set a time limit

This feature allows you to set both School hours and Night hours time limits, to pause internet and data connection on the selected family member's device during certain hours. To set a time limit:

  1. At the top of the main Avast Family Space screen, select a family member.
  2. Tap Limits.
  3. Select one of the following time limit categories:
    • School hours: customize school hours for the selected family member. Tap Save to confirm.
    • Night hours: customize night hours for the selected family member. Tap Save to confirm.
  4. Alternatively, select Add A Time Limit, customize the name, days, and start and end times, then tap Save to confirm.

During the specified hours in all Limits categories, all internet access is blocked. Regular phone calls and text (SMS) messages are allowed.

 

Customize content filters

This feature allows you to block specific app categories, apps (subcategories), and websites on the selected family member's device. To manage content filters:

  1. At the top of the main Avast Family Space screen, select a family member.
  2. Tap Content Filters.
  3. Select a content filter to access subcategories.
  4. Tap the slider next to each subcategory you want to block, so that it changes from gray (Unblocked) to green (Blocked), then tap Save to confirm.
  5. Additionally, tap Websites to add a Trusted website, which can always be accessed, or a Blocked website, which can never be accessed.

Content filters for the selected family member are now customized.

From the main Avast Family Space for parents screen, you can manage family member profiles. Refer to the instructions below to pause internet, manage location alerts, set time limits, and customize content filters for each family member.

Pause Internet

This feature allows you to pause your family member's internet and data connection from the parent device. To pause internet:

  1. At the top of the main Avast Family Space screen, select a family member.
  2. Tap Pause Internet.
  3. Select Pause to confirm.

Your family member's internet is now paused. To unpause, repeat step 1 above, then tap Unpause Internet.

 

Manage location alerts

This feature allows you to set both Arrival/Departure Alerts, which are sent to the parent device when the selected family member arrives to or departs from a specific location, and Scheduled Alerts, which provide the location of the selected family member at a specified time. To set a location alert:

  1. At the top of the main Avast Family Space screen, select a family member.
  2. Tap Location Alerts.
  3. Select one of the following alert options:
    • Arrival/Departure Alerts: select an existing arrival/departure alert to customize it, or tap Add Alert to create a new arrival/departure alert for the selected family member.
    • Scheduled Alerts: select an existing scheduled alert to customize it, or tap Add Alert to create a new scheduled alert for the selected family member.

Location and scheduled alerts are now specified.

 

Set a time limit

This feature allows you to set both School hours and Night hours time limits, to pause internet and data connection on the selected family member's device during certain hours. To set a time limit:

  1. At the top of the main Avast Family Space screen, select a family member.
  2. Tap Limits.
  3. Select one of the following time limit categories:
    • School hours: customize school hours for the selected family member. Tap Save to confirm.
    • Night hours: customize night hours for the selected family member. Tap Save to confirm.
  4. Alternatively, select Add A Time Limit and customize the name, days, and start and end times, then tap Save to confirm.

During the specified hours in all Limits categories, all internet access is blocked. Regular phone calls and text (SMS) messages are allowed.

 

Customize content filters

This feature allows you to block specific app categories, apps (subcategories), and websites on the selected family member's device. To manage content filters:

    1. At the top of the main Avast Family Space screen, select a family member.
    2. Tap Content Filters.
    3. Select a content filter to access subcategories.
    4. Tap the slider next to each subcategory you want to block, so that it changes from gray (Unblocked) to green (Blocked), then tap Save to confirm.
    5. Additionally, tap Websites to add a Trusted website, which can always be accessed, or a Blocked website, which can never be accessed.

Content filters for the selected family member are now customized.

Add a family member

After installing and activating Avast Family Space, each family member is visible at the top of the the parent application home screen. Follow the instructions below to add another family member to the parent application.

  1. Open Avast Family Space for parents.
  2. At the top of the main Avast Family Space screen, tap Add (the + icon).
  3. Type the family member's name into the text box, tap Add Family Member, then select an appropriate content filter for that family member.
    • High: recommended for family members under the age of 11.
    • Medium: recommended for family members between the ages of 12-16.
    • Low: recommended for family members aged 17 or older.
    • No Level: recommended for family members aged 18 or older.
  4. Manage each content filter category (objectionable content, social media, and messaging apps) by tapping one of the following buttons when prompted:
    • Customize: selecting this option allows you to block a sub-category by tapping the relevant slider so that it changes to green (ON), or allow a sub-category by tapping the relevant slider so that it changes to gray (OFF). Tap Save to save your customizations and continue to the next content filter screen.
    • Block: selecting this option automatically blocks all sub-categories within the content filter category. The next content filter screen opens.
    • Not Now: selecting this option skips customization completely. You can return to the content filter customization for each family member at any time. The next content filter screen opens.
  5. When all content filter categories are customized, blocked, or skipped, you can add a location alert for that family member. Tap Add Home, enter a label and address into the text box and click Save. Alternatively, tap Not Now to skip home alert setup and continue application setup.
  1. Open Avast Family Space for parents.
  2. At the top of the main Avast Family Space screen, tap Add (the + icon).
  3. Type the family member's name into the text box, tap Next, then select an appropriate content filter for that family member.
    • High: recommended for family members under the age of 11.
    • Med: recommended for family members between the ages of 12-16.
    • Low: recommended for family members aged 17 or older.
    • No filters: recommended for family members aged 18 or older.
  4. Manage each content filter category (objectionable content, social media, and messaging apps) by tapping one of the following buttons when prompted:
    • Customize: selecting this option allows you to block a sub-category by tapping the relevant slider so that it changes to green (ON), or allow a sub-category by tapping the relevant slider so that it changes to gray (OFF). Tap Save to save your customizations and continue to the next content filter screen.
    • Block: selecting this option automatically blocks all sub-categories within the content filter category. The next content filter screen opens.
    • Not Now: selecting this option skips customization completely. You can return to the content filter customization for each family member at any time. The next content filter screen opens.
  5. When all content filter categories are customized, blocked, or skipped, you can add a location alert for that family member. Tap Add Home, enter a label and address into the text box, and click Save. Alternatively, tap Not Now to skip home alert setup and continue application setup.

The new family member is now added to the parent app.

Pair devices

After you add a family member to the parent app, you can pair your device with the newly added family member's device.

  1. Ensure your newly added family member profile is selected at the top of the screen, then tap Pair Phone.
  2. Name your family member's device, then tap Next.
  3. On your family member's device, download and install the Avast Family Space Companion app from Google Play Store using the download button below:
    Download Avast Family Space
  4. Pair your family member's device in one of the following ways:
    • On your family member's device, open the Avast Family Space Companion app, and enter the pairing code displayed on the parent device's screen. Tap Next, and if prompted for permissions, follow the on-screen instructions to finish pairing the devices.
    • On your device, tap Share Link, and select an app to share the pairing link. On your family member's device, open the notification from the selected application and tap the Avast Family Space Companion link. If prompted for permissions, follow the on-screen instructions to finish pairing the devices.
  1. Ensure your newly added family member profile is selected at the top of the screen, then tap Pair Phone.
  2. Name your family member's device, then tap Save.
  3. On your family member's device, download and install the Avast Family Space Companion app from the App Store using the download button below:
    Download Avast Family Space
  4. Pair your family member's device in one of the following ways:
    • On your family member's device, open the pairing link in your preferred browser app. If prompted for permissions, follow the on-screen instructions to finish pairing the devices.
    • On your family member's device, open the Avast Family Space Companion app, and enter the pairing code displayed on the parent device's screen. Tap Next, and if prompted for permissions, follow the on-screen instructions to finish pairing the devices.

Access family member settings

Avast family member settings allow you to view and edit family member profiles and settings.

  1. Open Avast Family Space for parents.
  2. Tap Settings (the gear icon) in the top-right corner of the Avast Family Space main screen.
  3. Select Manage Family.
  4. Select a family member from the list, and manage the following settings:
    • Edit: edit your family member's profile picture and name.
    • Role: read about your family member's capabilities within Avast Family Space.
    • Avast Family Space for kids: view the activation status of the selected family member's device. To unpair this device from the parent app, tap the family member's device, then tap Unpair.
    • Location sharing: specify which family members can view the selected family member's location.
    • Remove From Avast Family Space: tap this option to remove the selected family member's device from Avast Family Space for parents, then tap Remove to confirm.
  1. Open Avast Family Space for parents.
  2. Tap Settings (the gear icon) in the top-right corner of the Avast Family Space main screen.
  3. Select My Family.
  4. Select a family member from the list, and manage the following settings:
    • Role: tap this option to view information about the family member's capabilities within Avast Family Space.
    • Location sharing: tap this option to specify which family members can view the selected device's location.
    • Avast Family Space for kids: tap this option to view the activation status of the selected family member's device. To unpair the device from Avast Family Space for parents, tap Unpair Phone.
    • Remove From Avast Family Space: tap this option to remove the selected family member's device from Avast Family Space for parents.

From the settings screen, you can also access Avast Family Space app settings.

Access parent settings

Avast Family Space settings allow you to send feedback, view application version, configure personal privacy, and log out of Avast Family Space.

  1. Open Avast Family Space for parents.
  2. Tap Settings (the gear icon) in the top-right corner of the Avast Family Space main screen.
  3. Select one of the following Avast Family Space settings:
    • Manage Family: displays a list of all family members. From here, you can view their individual profiles, role, location services, and remove their profiles from the parent app.
    • Family devices: displays a list of all devices monitored by the parent app. From here, you can view device details, location services, pairing status, and remove the device from the parent app.
    • Account: allows you to change the time zone of the parent app.
    • Request support: opens a contact form where you can submit feedback and request support about Avast Family Space.
    • About: displays Avast Family Space application information, including version, EULA (End User License Agreement), privacy policy, and license information.
    • Personal Privacy: allows you to opt out of sharing data with 3rd parties for product performance and usage analysis.
    • Log out: logs out of Avast Family Space. Logging out does not affect added family member information.
  1. Open Avast Family Space for parents.
  2. Tap Settings (the gear icon) in the top-right corner of the Avast Family Space main screen.
  3. Select one of the following Avast Family Space settings:
    • My family: displays a list of all family members. From here, you can view their individual profiles, role, location services, and remove their profiles from the parent app.
    • Account: allows you to change the time zone of the parent app.
    • Family devices: displays a list of all devices monitored by the parent app. From here, you can view device details, location services, pairing status, and remove a device from the parent app.
    • Personal Privacy: allows you to opt out of sharing data with 3rd parties for analytics, and allows you to download data that Avast Family Space has collected already.
    • Send Feedback: opens a contact form where you can submit feedback and request support about Avast Family Space.
    • About: displays Avast Family Space application information, including version, EULA (End User License Agreement), privacy policy, and license information.
    • Log out: logs out of Avast Family Space. Logging out does not affect added family member information.
  • Avast Family Space 1.x for Android
  • Avast Family Space 1.x for iOS
  • Google Android 5.0 (Lollipop, API 21) or higher
  • Apple iOS 10.0 or higher

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