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Request help from Avast
Unable to find an answer? Have a look below for additional help.
1. What can we help you with?
Refunds, cancellations, billing, payment, or license issues
Change
2. How can we help?
I want a refund
Change
3 Which product do you want to have refunded?
Avast Omni
Change
4. Tell us more ...
Please select your prefered contact option
Email
Email
30 days ago or less
More than 30 days ago
When did you make the purchase?
30 days ago or less
More than 30 days ago
Please choose one
I accidentally bought the same product more than once
I paid more than I thought I would
I bought the wrong product
I am unable to turn on the device
I found the product too difficult to use
I did not want my subscription to renew automatically
I am not able to install or run the product
I have received a damaged device
I am no longer using my computer
I have decided to use a competitor's product
Why are you asking for the refund?
Please choose one
I accidentally bought the same product more than once
I paid more than I thought I would
I bought the wrong product
I am unable to turn on the device
I found the product too difficult to use
I did not want my subscription to renew automatically
I am not able to install or run the product
I have received a damaged device
I am no longer using my computer
I have decided to use a competitor's product
Order ID (
how to find it
) - Note: Only one order ID per request
Your first name(s)
Your surname
Billing address
Email (ideally the one your purchase is linked to)
Details
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