Upgrading to Avast Mobile Security Pro

Avast Mobile Security is available as both a Free and Pro version. Upgrading to Pro allows you to disable third party ads, use additional Anti-Theft features to capture a photo of the thief when incorrect PIN is entered, lock your device when SIM card is changed and secretly record the phone's surroundings at any time. Avast Mobile Security Pro also ensures prioritized responses to your support inquiries.

Refer to the sections in this article for instructions to purchase and activate Avast Mobile Security Pro.

Purchase and activate license

To purchase and activate Avast Mobile Security Pro, follow these steps:

  1. Tap the Avast Mobile Security icon on the main screen of your device to open the app.
  2. Tap Upgrade to go to the subscription screen.
  3. Select a subscription plan by ticking your preferred price, and tap Next.
  4. Tap Subscribe, then confirm your payment details on the next screen.

When the transaction completes, Avast Mobile Security Pro is active on your device.

Troubleshoot activation issues

Avast Mobile Security Pro is being activated automatically during the upgrade. In some cases, a license synchronization may take up to 24 hours after the purchase. If after that time, your subscription is still not active, follow these steps:

  • Ensure your mobile device is connected to the e-mail address entered for your Avast Mobile Security Pro purchase:
    1. Open the Google Play Store app and tap the Menu icon at the top left.
    2. Verify your e-mail at the top of the screen.
  • Clear Avast Mobile Security data:

    When you clear data of your Avast Mobile Security Pro, all your settings for this app will be removed.

    1. Go to SettingsApps on your device.
    2. Tap Avast Mobile Security.
    3. Tap Storage.
    4. Tap Clear data.
  • If you have performed last two steps, but your subscription is still not active, contact Avast Support. In the contact form, provide your email address used during the purchase and/or your Google Play order number.

For more details about the activation or Avast Mobile Security Pro license issues, refer to the following article:

  • Avast Mobile Security 6.x
  • Google Android 4.1 (Jelly Bean, API 16) or higher

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