Installing Avast Family Space

Avast Family Space is a parental assistance application that gives you complete parental control over your family's mobile devices. The product operates using two different applications: Avast Family Space for parents, which runs on 1 device (the administrator), and Avast Family Space Companion, which runs on up to 10 monitored devices. Both parent and companion apps are supported on iOS and Android devices.

Before you download and install Avast Family Space, ensure that all devices meet the minimum requirements:
  • Google Android 5.0 (Lollipop, API 21) or higher
  • Apple iOS 10.0 or higher

Install Avast Family Space for parents

When you install Avast Family Space for parents on the parental device, you also complete the app setup, which includes adding a family member, configuring content filters, and pairing a family member's device to the parental device. To install Avast Family Space for parents and complete the app setup, follow the instructions below according to the parent device.

  1. On your Android device, tap the button below to open the Avast Family Space for parents product page in Google Play Store.
    Go to Google Play Store
  2. Tap Install to download and install the app.
  3. When installation is complete, tap Open.
  4. Tap Get Started.
  5. Log in to Avast Family Space in one of the following ways:
    • If you already have an Avast Account, tap Log In, enter your Avast Account credentials, and tap Confirm.
    • If you do not have an Avast Account yet, select Create Account, enter your email address, create your password, and tap Create Account.
  1. On your iOS device, tap the button below to open the Avast Family Space for parents product page in the App Store.
    Go to the App Store.
  2. Tap Get to download and install the app.
  3. When installation is complete, tap Open.
  4. Tap Get Started.
  5. Log in to Avast Family Space in one of the following ways:
    • If you already have an Avast Account, tap Log In, enter your Avast Account credentials, and tap Confirm.
    • If you do not have an Avast Account yet, select Create Account, enter your email address, create your password, and tap Create Account.

Add a family member

After Avast Family Space for parents is installed on the parent device, it automatically prompts you to add your first family member to the app.

  1. To add the first family member, type their name into the text box, tap Add Family Member, then select an appropriate content filter for that family member.
    • High: recommended for family members under the age of 11.
    • Medium: recommended for family members between the ages of 12-16.
    • Low: recommended for family members aged 17 or older.
    • No Level: recommended for family members aged 18 or older.
  2. Manage each content filter category (objectionable content, social media, and messaging apps) by tapping one of the following buttons when prompted:
    • Customize: selecting this option allows you to block a sub-category by tapping the relevant slider so that it changes to green (ON), or allow a sub-category by tapping the relevant slider so that it changes to gray (OFF). Tap Save to save your customizations and continue to the next content filter screen.
    • Block: selecting this option automatically blocks all sub-categories within the content filter category. The next content filter screen opens.
    • Not Now: selecting this option skips customization for a sub-category completely. You can return to the content filter customization for each family member at any time. The next content filter screen opens.
  3. When all content filter categories are customized, blocked, or skipped, you can add a location alert for that family member. Tap Add Home, enter a label and address into the text box, and click Save. Alternatively, tap Not Now to skip home alert setup and continue application setup.
  1. To add the first family member, type their name into the text box, tap Next, then select an appropriate content filter for that family member.
    • High: recommended for family members under the age of 11.
    • Med: recommended for family members between the ages of 12-16.
    • Low: recommended for family members aged 17 or older.
    • No filters: recommended for family members aged 18 or older.
  2. Manage each content filter category (objectionable content, social media, and messaging apps) by tapping one of the following buttons when prompted:
    • Customize: selecting this option allows you to block a sub-category by tapping the relevant slider so that it changes to green (ON), or allow a sub-category by tapping the relevant slider so that it changes to gray (OFF). Tap Save to save your customizations and continue to the next content filter screen.
    • Block: selecting this option automatically blocks all sub-categories within the content filter category. The next content filter screen opens.
    • Not now: selecting this option skips customization completely. You can return to the content filter customization for each family member at any time. The next content filter screen opens.
  3. When all content filter categories are customized, blocked, or skipped, you can add a location alert for that family member. To add a location alert, tap Add Home, enter a label and address into the text box and click Save. Alternatively, tap Skip to skip home alert setup and continue application setup.

Pair parent and companion devices

After you add a family member to the app on the parent device, you can pair your device with the newly added family member's device.

  1. Ensure your newly added family member profile is selected at the top of the screen, then tap Pair Phone.
  2. Name your family member's device, then tap Next.
  3. On your family member's device, download and install the Avast Family Space Companion app from Google Play Store using the download button below:
    Download Avast Family Space
  4. Pair your family member's device in one of the following ways:
    • On your family member's device, open the Avast Family Space Companion app, and enter the pairing code displayed on the parent device's screen. Tap Next, and if prompted for permissions, follow the on-screen instructions to finish pairing the devices.
    • On your device, tap Share Link, and select an app to share the pairing link. On your family member's device, open the notification from the selected application and tap the Avast Family Space Companion link. If prompted for permissions, follow the on-screen instructions to finish pairing the devices.
  1. Ensure your newly added family member profile is selected at the top of the screen, then tap Pair Phone.
  2. Name your family member's device, then tap Save.
  3. On your family member's device, download and install the Avast Family Space Companion app from the App Store using the download button below:
    Download Avast Family Space
  4. Pair your family member's device in one of the following ways:
    • On your family member's device, open the pairing link in your preferred browser app. If prompted for permissions, follow the on-screen instructions to finish pairing the devices.
    • On your family member's device, open the Avast Family Space Companion app, and enter the pairing code displayed on the parent device's screen. Tap Next, and if prompted for permissions, follow the on-screen instructions to finish pairing the devices.

Avast Family Space is now installed on your device, and paired with a family member.

  • Avast Family Space 1.x for Android
  • Avast Family Space 1.x for iOS
  • Google Android 5.0 (Lollipop, API 21) or higher
  • Apple iOS 10.0 or higher

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