Installing and setting up Avast Omni

To set up Avast Omni, first install the Avast Omni Family Guardian app on your main Windows device. After installation is complete, connect your Avast Omni hub to your network router, and use the Avast Omni Family Guardian app to configure and set up your home network security. For detailed instructions, refer to the relevant sections in this article.

The Avast Omni hub must be set up using the Avast Omni Family Guardian app on a Windows device.

After setting up your Avast Omni hub, you can install the Avast Omni Family Guardian app on other Android and iOS devices that you want to use to manage your home network. All other family members in your household must use the Avast Omni Family Member app on their devices.

Install the Avast Omni Family Guardian app on a Windows device

When you purchase Avast Omni as an upgrade from another Avast Windows product, the Avast Omni Family Guardian app is automatically downloaded, and you are prompted to install the app on your device. Once the app is installed, you need to log in to activate your license (steps 6-8 below).

If you purchased Avast Omni in a different way, you need to install the Avast Omni Family Guardian app on a Windows device first by following the instructions below:

  1. Click the button below to download the Avast Omni Family Guardian app. Alternatively, click the download link in your order confirmation email, or log in to your Avast Account and download Avast Omni from the My Subscriptions page. Download Avast Omni
  2. Right-click the downloaded setup file avast_omni_setup_online and select Run as administrator from the context menu.
  3. If prompted by the User Account Control dialog for permissions, click Yes (or Continue on older versions of Windows).
  4. Click Install.
  5. Wait while your PC installs Avast Omni.
  6. Click Continue.
  7. Enter your Avast Account credentials and click Login. If you don't have an Avast Account yet, click Create Account and enter the same email address you used to purchase Avast Omni. Alternatively, select Login With Facebook or Login With Google, then enter your account credentials.
    If you previously skipped the login screen, go to ☰ MenuLog in to Avast Account to access the login screen again.

    If your account does not have an Avast Omni subscription, you are prompted to enter a valid activation code. Your activation code can be located in your order confirmation email.
    If you cannot find your order confirmation email, you can request a copy of the email via the Avast website by providing the same email address you used to make the purchase.
  8. Click Get Started.

The Avast Omni Family Guardian app is now installed on your Windows device and ready to configure with your Avast Omni hub.

If you already have your Avast Omni hub, refer to the Set up Avast Omni hub section of this article.

Set up your Avast Omni hub

When your Avast Omni hub arrives, follow the first time configuration instructions below to configure your Avast Omni hub with your home router and the Avast Omni Family Guardian app on a Windows device.

If you are using a VPN or other application that might filter your internet connectivity, such as a third-party firewall or parental control software, ensure it is disabled before setting up your Avast Omni hub.

To configure your Avast Omni hub for the first time:

  1. Double-click the Avast Omni icon on the desktop of your Windows device to open the Avast Omni Family Guardian app.
  2. Select Your Home on the left, then click Install Omni Hub. If the shipping status hasn't updated yet, click Shipping DetailsI Have My Omni Hub.
  3. Check that you have all the components displayed on the screen, then click I Have Everything.
    If you are missing any items, you cannot proceed with the reconfiguration and should contact Avast Support.
  4. Plug your Avast Omni hub into an available LAN port on your existing home router using the network (ethernet) cable provided in the Avast Omni box. Then click Router Connected in the Avast Omni Family Guardian app.
    Ensure you do not use a WAN / Internet port, which is used for your connection to the internet. The WAN / Internet port on your router is often separated from the other LAN ports and distinguishable by color.
  5. Plug your Avast Omni hub into an electrical outlet using the power adapter provided. The light on the top-front edge of the hub will briefly glow solid white, then change as it moves through the boot-up sequence. When the light changes to continuous flashing blue, click Power Connected in the Avast Omni Family Guardian app.
    For more information about Avast Omni hub light behavior, refer to the following article:
  6. Wait while your Avast Omni hub connects to your home router and the Avast Omni app. This may take several minutes.
  7. Once setup is complete, click Done. If setup fails, click Try Again and refer to the following article:

If you need to reconfigure your Omni hub set up, follow the instructions below:

  1. Double-click the Avast Omni icon on the desktop of your Windows device to open the Avast Omni Family Guardian app.
  2. Go to ☰ MenuSettingsOmniReconfigure Hub.
  3. Click Yes, Reconfigure.
  4. Check that you have all the components displayed on the screen, then click I Have Everything.
    If you are missing any items, you cannot proceed with the reconfiguration and should contact Avast Support.
  5. Plug your Avast Omni hub into an available LAN port on your existing home router using the network (ethernet) cable provided in the Avast Omni box. Then click Router Connected in the Avast Omni Family Guardian app.
    Ensure you do not use a WAN / Internet port, which is used for your connection to the internet. The WAN / Internet port on your router is often separated from the other LAN ports and distinguishable by color.
  6. Plug your Avast Omni hub into an electrical outlet using the power adapter provided. The light on the top-front edge of the hub will briefly glow solid white, then change as it moves through the boot-up sequence. When the light changes to continuous flashing blue, click Power Connected in the Avast Omni Family Guardian app.
    For more information about Avast Omni hub light behavior, refer to the following article:
  7. Wait while your Avast Omni hub connects to your home router and the Avast Omni app. This may take several minutes.
  8. Once setup is complete, click Done. If setup fails, click Try Again and refer to the following article:

Your Avast Omni hub is now configured and you can use the Avast Omni Family Guardian app to manage your home network.

To learn more about how to protect your household using Avast Omni, refer to the following article:

Install the Avast Omni Family Guardian app on other devices

After setting up your Avast Omni hub, follow the instructions below if you want to manage your home network using a device other than the Windows device you used to set up your Avast Omni hub.

To install the Avast Omni Family Guardian app on an additional Windows device:

  1. Click the button below to download the Avast Omni Family Guardian app. Alternatively, click the download link in your order confirmation email, or log in to your Avast Account and download Avast Omni from the My Subscriptions page. Download Avast Omni
  2. Right-click the downloaded setup file avast_omni_setup_online and select Run as administrator from the context menu.
  3. If prompted by the User Account Control dialog for permissions, click Yes (or Continue on older versions of Windows).
  4. Click Install.
  5. Wait while your PC installs Avast Omni.
  6. Click Continue.
  7. Enter your Avast Account credentials that you used for installing Avast Omni on your first Windows device, then click Login. Alternatively, select Login With Facebook or Login With Google, then enter your account credentials.
    If you previously skipped the login screen, go to ☰ MenuLog in to Avast Account to access the login screen again.
  8. Click Get Started.

The Avast Omni Family Guardian app is now installed on your device. To learn more about how to use Avast Omni, refer to the following article:

To install the Avast Omni Family Guardian app on an Android device:

  1. Download and install the Avast Omni Family Guardian app from Google Play Store. If you already downloaded and installed the app, start at step 2 below.
    • Open Google Play Store and search for Avast Omni.
    • Select Avast Omni - Family Guardian from the search results.
    • Tap Install.
  2. Tap the Avast Omni icon on the Home screen of your device to open the app.
  3. Tap Get Started.
  4. Enter your Avast Account credentials that you used for installing Avast Omni on your first Windows device, then tap Confirm. Alternatively, select Google or Facebook, then enter your account credentials.

The Avast Omni Family Guardian app is now installed on your device. To complete the setup, turn on all real-time protection shields. For instructions, and to learn more about how to use Avast Omni, refer to the following article:

To install the Avast Omni Family Guardian app on an iOS device:

  1. Download and install the Avast Omni Family Guardian app from the App Store. If you already downloaded and installed the app, start at step 2 below.
    • Open the App Store and search for Avast Omni.
    • Select Avast Omni - Family Guardian from the search results.
    • Tap Get (or the cloud icon) to download and install the app.
  2. Tap the Avast Omni icon on the Home screen of your device to open the app.
  3. Tap Get Started.
  4. Enter your Avast Account credentials that you used for installing Avast Omni on your first Windows device, then tap Confirm. Alternatively, select Google or Facebook, then enter your account credentials.
  5. Tap Allow to grant permission for Avast Omni to send you notifications.

The Avast Omni Family Guardian app is now installed on your device. To complete the setup, turn on all real-time protection shields. For instructions, and to learn more about how to use Avast Omni, refer to the following article:

  • Avast Omni 1.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
     
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)
  • Apple Mac OS X 10.10.x (Yosemite)
     
  • Google Android 5.0 (Lollipop, API 21) or higher
     
  • Apple iOS 11.0 or higher
  • Compatible with iPhone, iPad, and iPod touch

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