Avast
Skip to main content
  • For home For home Products for PC and mobile phone protection
  • For partners For partners Partner with Avast and boost your business
  • About us About us Careers, media, contact
  • Blogs Academy, Blog, Decoded, Forum
  • Malaysia (English)
For home
  • Security
    • Free Antivirus
      Basic protection for all your devices
      Free Antivirus
      Basic protection for all your devices
      Free Antivirus
      Basic protection for all your devices
      Free Antivirus
      Basic protection for all your devices
    • Premium Security
      Complete protection against all internet threats
    • Ultimate
      Our best security, privacy, and performance apps in one package

    Looking for a product for your device? Free Antivirus for PC, Free Security for Android, Free Security for Mac, Free Security for iPhone/iPad

    Looking for a product for your device? Free Antivirus for PC Free Security for Mac Free Security for Android Free Security for iPhone/iPad

  • Privacy
    • SecureLine VPN
      Encrypt your connection to stay safe on public networks
    • AntiTrack
      Disguise your digital fingerprint to avoid personalized ads
    • Secure Browser
      Secure, private, and easy to use web browser
    • Secure Browser PRO
      Unlock the full potential of Avast Secure Browser and fully encrypt your online activity
    • BreachGuard
      Protect your personal info from being exposed and sold
    • Online Security & Privacy
      Privacy and security browser extension from Avast
  • Performance
    • Cleanup Premium
      Boost your computer’s speed and performance
      Cleanup Premium
      Boost your computer’s speed and performance
      Cleanup Premium
      Boost your computer’s speed and performance
      Cleanup Premium
      Boost your computer’s speed and performance
    • Driver Updater
      Automatically update drivers with a single click
  • Store
  • Home
  • Support
  • Store
  • Account
For business
  • Products
    • Small & Home
      Office
      1-10 devices
      Protect up to 10 devices, including laptops, mobile, computers, and tablets with Small Office Protection.
    • Small Businesses
      11+ devices
      Essential, Premium, or Ultimate Business Security managed from integrated, cloud-based Business Hub platform.
    • Specialized products
      • Patch Management
      • Cloud Backup
      • Premium Remote Control
      • Antivirus for Linux
      • CCleaner

    Not sure which solution is right for your business?

    Help me choose
  • Business partners
    • Partnership opportunities
      • MSPs
      • Resellers
      • Distributors
      • Affiliates
    • Solutions for MSPs
      • Business Hub Security Platform
      • Cloud Network Security
      Shop by vertical
      • Education
    Become a partner
    Partner locator
  • Resources
  • Trials
  • Store
  • Home
  • Contact sales
  • Support
  • Store
  • Account
    • Business Hub
    • CloudCare
    • Partner Portal
For partners
  • Smart Life
  • Mobile Security
  • VPN
  • Threat Intelligence
  • Knowledge Center
About us
  • About Avast
  • Careers
  • Privacy
      • Privacy
      • Expert guides
      • Privacy blogs
  • Digital trust
  • Press center
      • Press releases
      • Events
      • In the news
      • Media materials
      • PR contacts
  • Awards
  • Contact us
  • Blogs
  • Avast Blog Read about recent news from the security world
  • Avast Academy Expert tips and guides about digital security and privacy
  • Avast Decoded In-depth technical articles regarding security threats
  • Avast Forum Discuss with the community

List of available regions

Main regions
  • Worldwide (English)
  • Europe (English)
  • América Latina (español)
AMERICAS
  • Argentina
  • Brasil
  • Canada (English)
  • Canada (français)
  • Chile
  • Colombia
  • EE.UU. (español)
  • México
  • USA (English)
  • América Latina (español)
EUROPE, MIDDLE EAST & AFRICA
  • België (Nederlands)
  • Belgique (français)
  • Česká republika
  • Danmark
  • Deutschland
  • España
  • France
  • Italia
  • Magyarország
  • Nederland
  • Norge
  • Polska
  • Portugal
  • Schweiz (Deutsch)
  • Slovensko (česky)
  • South Africa
  • Suisse (français)
  • Suomi
  • Sverige
  • Türkiye
  • United Arab Emirates
  • United Kingdom
  • Ελλάδα
  • ישראל
  • Казахстан
  • România
  • Россия
  • Україна (українська)
  • Украина (русский)
  • المملكة العربية السعودية
  • الدول العربية
  • Europe (English)
ASIA & PACIFIC
  • Australia
  • India
  • इंडिया (हिंदी)
  • Indonesia (English)
  • Indonesia (Bahasa Indonesia)
  • Malaysia (English)
  • Malaysia (Bahasa Melayu)
  • New Zealand
  • Philippines (English)
  • Pilipinas (Filipino)
  • Singapore
  • Việt Nam
  • 日本語
  • 대한민국
  • 简体中文
  • 繁體中文
  • ประเทศไทย
  • Worldwide (English)

Fix your Financial Monitoring Issues in your Avast account

This article guides you to resolve common issues with your financial accounts linked to your Avast account

Remove Duplicate Financial Monitoring Alerts

Alerts can be duplicated when you have a financial institution added more than once. To avoid duplicated alerts, ensure that you have only one entry for each financial institution.

A possible reason that you may have a financial account linked multiple times is that you may have previously added the same account more than once. Remove one of the accounts to avoid the duplicate alerts.

  1. Sign in to your Avast Account.
  2. Under the Identity Protection tile, click Go to Dashboard.
  3. Click Monitored Info
  4. Scroll down to Financial Accounts.
  5. Click on ⋮ to remove your account.

Missing Financial Monitoring Alert

Some of the reasons as to why you do not see the alerts:

  • If your financial institution is not linked to your account.

To add a financial institution, read Manage your Financial Monitoring account with Avast.

If the financial institution is disconnected, read Reconnect your financial institution for Financial Monitoring.

  • The transaction is not a withdrawal. Only withdrawals made from your linked accounts are reported as Financial Monitoring alerts.
  • A technical error may have occurred.

Delayed Transaction Alerts

The bank may be experiencing technical difficulties. In these situations, once the errors are fixed, they send us the files. This can result in an alert being shown later than the actual transaction date.

The Bank Does Not Appear in the Search List

  1. Why is my bank not on your list?

    We support most financial institutions, but our network does not have full coverage of all financial institutions.

  2. When will my bank be added to your network?

    We continue to try to incorporate additional banks and financial institutions, but we are not able to provide additional information as to when, or if your bank will be included in our network.

  3. If my bank is not in your network, are those accounts not monitored with your Financial Monitoring?

    If your bank is not supported in our network, you will not receive alerts for those accounts.

Security Verification Code Not Sent

If you are being prompted to enter a verification code, but have not received it yet:

  1. Enter the email or phone number you have registered with your financial institution to receive the security code, then click Next.
  2. The code is sent to your email or phone number. Type in the code on the next screen.

    If you still have not received the security code, contact the relevant financial institution.

Further Recommendations

  • Manage your Financial Monitoring account with Avast
  • Avast Secure Identity Financial Monitoring FAQs


Updated on: 12/12/2024

Was this article helpful?

Need additional help?

Contact us
Avast logo
Malaysia (English)
For home
  • Support
  • Security
  • Privacy
  • Performance
  • Blog
  • Forum
For partners
  • Mobile Carriers
Company
  • Contact Us
  • Careers
  • Press center
  • Digital trust
  • Technology
  • Research Participation
Avast logo © 2025 Gen Digital Inc. All rights reserved.
Privacy policy Products policy Legal Report vulnerability Contact security Modern Slavery Statement Do not sell my info Subscription details