Resetting your Avast Account password

An Avast Account is a portal for managing your paid Avast subscriptions. To reset your Avast Account password, refer to the relevant section below:

  • I do not know my password: Recover your Avast Account if you do not know the password.
  • I know my password: Reset your password via your Avast Account settings if you have access to the account.
  • My Avast Account is locked: Reset your password to regain access to a locked Avast Account. For added security, we lock your Avast Account if we detect that your password has been leaked online.

I do not know my password

  1. Visit the recover password page using the link below:
  2. Enter your email address, then click Continue.
  3. Go to your email inbox and locate the email from notification@emails.avast.com with the subject: Forgot your password?.
  4. Click the Reset password button.
  5. Type your new password, then click Continue.
  6. Click Continue to account to sign in to your Avast Account with your new password.

Your Avast Account password is now reset.

I know my password

  1. Sign in to your Avast Account using the link below:
  2. Enter your email address and password, then click Continue.
  3. Select the Account settings tile.
  4. In the Security section, click Change password.
  5. Type your Current password and your New password, then click Confirm.

Your Avast Account password is now reset.

My Avast Account is locked

Every time you sign in to your Avast Account, we automatically check if your password has been leaked online. If your password is leaked, we lock your Avast Account.

If your Avast Account is locked, you see the following message when you try to sign in.

To unlock your Avast Account, you need to reset your password:

  1. Go to your email inbox and open the email from notification@emails.avast.com with the subject: We’ve reset your password to protect your account.
  2. Click the Update my password button.
  3. Type your new password, then click Continue.
  4. Click Continue to account to sign in to your Avast Account with your new password.

Your Avast Account password is now reset.

Further recommendations

For more information about managing your Avast Account, refer to the following articles:

  • All available Avast consumer products
  • All supported operating systems

Was this article helpful?

Need additional help?

Contact us