Normally Avast SecureLine VPN for iOS needs only a few seconds to connect to a VPN server. If it takes a long time to connect, or you cannot connect at all, it may indicate that your connection with the selected VPN server is under high traffic load, or the server is temporarily unavailable due to maintenance.
In many cases, the simplest solution is to choose and connect to another VPN server location.
If you cannot connect to any VPN server, the problem may be caused by network policies of the Wi-Fi or Cellular network you are connected to.
If you are unable to resolve the problem, submit a ticket to Avast Support.
- Avast SecureLine VPN 5.x for iOS
- Apple iOS 10.3 or higher
- Compatible with iPhone, iPad, and iPod touch