Installing and setting up Avast Omni

To set up Avast Omni, first install the Avast Omni Family Guardian app on your main device. After installation is complete, connect your Avast Omni hub to your network router, and use the Avast Omni Family Guardian app to configure and set up your home network security. For detailed instructions, refer to the relevant sections in this article.

The Avast Omni Family Guardian app can only be set up on one device. All other devices in your household must use the Avast Omni Family Member app.

Install the Avast Omni Family Guardian app

When you purchase Avast Omni as an upgrade from another Avast Windows product, the Avast Omni Family Guardian app is automatically downloaded, and you are prompted to install the app on your device. Once the app is installed, you need to log in to activate your license (steps 6-8 below).

If you purchased Avast Omni in a different way, follow the instructions below to download and install the app.

  1. Download the Avast Omni Family Guardian app by clicking the link in your order confirmation email.
  2. Right-click the downloaded setup file avast_omni_setup_online and select Run as administrator from the context menu.
  3. If prompted by the User Account Control dialog for permissions, click Yes (or Continue on older versions of Windows).
  4. Click Install.
  5. Wait while your PC installs Avast Omni.
  6. Click Continue.
  7. Enter your Avast Account credentials and click Login.
    If you don't have an Avast Account yet, click Sign up now.
    Alternatively, select Login With Facebook or Login With Google, then enter your account credentials.
    If you previously skipped the login screen, go to ☰ MenuLog in to Avast Account to access the login screen again.
  8. Click Let's Start.
  1. Download the Avast Omni Family Guardian app from Google Play Store. If you already downloaded the Avast Omni Family Guardian app, start at step 2 below.
    • Open Google Play Store and search for Avast Omni.
    • Select Avast Omni - Family Guardian from the search results.
    • Tap Install.
  2. Tap the Avast Omni icon on the Home screen of your device to open the app.
  3. Tap Get Started.
  4. Select a login option, then enter your account credentials.
    To log in using your Avast Account, tap Log in, enter your account credentials, and tap Log In again.
    If you don't have an Avast Account yet, tap Sign up with email.
  1. Download the Avast Omni Family Guardian app from the App Store. If you already downloaded the Avast Omni Family Guardian app, start at step 2 below.
    • Open the App Store and search for Avast Omni.
    • Select Avast Omni - Family Guardian from the search results.
    • Tap GetInstall.
  2. Tap the Avast Omni icon on the Home screen of your device to open the app.
  3. Tap Get Started.
  4. Select a login option then enter your account credentials.
    To log in using your Avast Account, tap Log In, enter your account credentials, and tap Log In again.
    If you don't have an Avast Account yet, tap Sign up now.

The Avast Omni Family Guardian app is now installed on your device and ready to configure with your Avast Omni hub.

If you already have your Avast Omni hub, refer to the Set up Avast Omni hub section of this article.

Set up your Avast Omni hub

When your Avast Omni hub arrives, follow the instructions below to configure your Avast Omni hub with your home router and the Avast Omni Family Guardian app.

If you are using a VPN or other application that might filter your internet connectivity, such as a third-party firewall or parental control software, ensure it is disabled before setting up your Avast Omni hub.
  1. Double-click the Avast Omni icon on the desktop of your Windows device to open the Avast Omni Family Guardian app.
  2. Go to ☰ MenuSettingsOmniReconfigure Hub.
  3. Check that you have all the components displayed on the screen, then click I Have Everything.
    If you are missing any items, you cannot proceed with the installation and should contact Avast Support.
  4. Plug your Avast Omni hub into an available LAN (ethernet) port on your existing home router using the network (ethernet) cable provided in the Avast Omni box. Then click Router Connected in the Avast Omni Family Guardian app.
    Ensure you do not use a WAN / Internet port, which is used for your connection to the internet. WAN / Internet ports are often separated from other network (ethernet) ports and distinguishable by color.
  5. Plug your Avast Omni hub into an electrical outlet using the power adapter provided. Then click Power Connected in the Avast Omni Family Guardian app.
  6. Wait while your Avast Omni hub connects to your home router and the Avast Omni app. This may take several minutes.
  7. Once setup is complete, click Done. If setup fails, click Try Again and refer to the following article:
  1. Tap the Avast Omni icon on the Home screen of your Android device to open the app.
  2. Go to ☰ MoreSettingsPair with new Omni hub.
  3. Check that you have all the components displayed on the screen, then tap I Have Everything.
    If you are missing any items, you cannot proceed with the installation and should contact Avast Support.
  4. Plug your Avast Omni hub into an available LAN (ethernet) port on your existing home router using the network (ethernet) cable provided in the Avast Omni box. Then tap Router Connected on your Android device.
    Ensure you do not use a WAN / Internet port, which is used for your connection to the internet. WAN / Internet ports are often separated from other network (ethernet) ports and distinguishable by color.
  5. Plug your Avast Omni hub into an electrical outlet using the power adapter provided. Then tap Power Connected on your Android device.
  6. Wait while your Avast Omni hub connects to your router and the Avast Omni app. This may take several minutes.
  7. Once setup is complete, tap Done. If setup fails, tap Try Again and refer to the following article:
  1. Tap the Avast Omni icon on the Home screen of your iOS device to open the app.
  2. Go to ☰ MoreSettingsPair with new Omni hub.
  3. Check that you have all the components displayed on the screen, then tap I Have Everything.
    If you are missing any items, you cannot proceed with the installation and should contact Avast Support.
  4. Plug your Avast Omni hub into an available LAN (ethernet) port on your existing home router using the network (ethernet) cable provided in the Avast Omni box. Then tap Router Connected on your iOS device.
    Ensure you do not use a WAN / Internet port, which is used for your connection to the internet. WAN / Internet ports are often separated from other network (ethernet) ports and distinguishable by color.
  5. Plug your Avast Omni hub into an electrical outlet using the power adapter provided. Then tap Power Connected on your iOS device.
  6. Wait while your Avast Omni hub connects to your router and the Avast Omni Family Guardian app. This may take several minutes.
  7. Once setup is complete, tap Done. If setup fails, tap Try Again and refer to the following article:

Your Avast Omni hub is now configured and you can use the Avast Omni Family Guardian app to manage your home network.

  • Avast Omni 1.x
  • Microsoft Windows 10 Home / Pro / Enterprise / Education - 32 / 64-bit
  • Microsoft Windows 8.1 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 8 / Pro / Enterprise - 32 / 64-bit
  • Microsoft Windows 7 Home Basic / Home Premium / Professional / Enterprise / Ultimate - Service Pack 1, 32 / 64-bit
     
  • Apple macOS 10.14.x (Mojave)
  • Apple macOS 10.13.x (High Sierra)
  • Apple macOS 10.12.x (Sierra)
  • Apple Mac OS X 10.11.x (El Capitan)
  • Apple Mac OS X 10.10.x (Yosemite)
     
  • Google Android 5.0 (Lollipop, API 21) or higher
     
  • Apple iOS 11.0 or higher
  • Compatible with iPhone, iPad, and iPod touch

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