Installing Avast Family Space

Avast Family Space is a parental assistance application that gives you complete parental control over your family's mobile devices. The product operates using two different applications: Avast Family Space for parents, which runs on 1 device (the administrator), and Avast Family Space for kids, which runs on up to 10 monitored devices. Both Parent and Child apps are supported on iOS and Android devices.

Before you download and install Avast Family Space, ensure that all devices meet the minimum requirements:
  • Google Android 5.0 (Lollipop, API 21) or higher
  • Apple iOS 10.0 or higher

Install Avast Family Space for parents

When you install Avast Family Space for parents on the administrator device, you also complete initial setup, which includes adding a family member, configuring content filters, and pairing a family member's device to the administrator device. To install Avast Family Space for parents and complete initial application setup, follow the instructions below according to the parent device.

  1. Open the Google Play Store on the Home screen of the parent device.
  2. Search for Avast Family Space for parents, then select Avast Family Space for parents from the search results.
  3. Tap Install.
  4. Once the app is downloaded, tap Open.
  5. Tap Get Started.
  6. Log in to Avast Family Space in one of the following ways:
    • If you already have an Avast Account, tap Log In, enter your Avast Account credentials, and tap Confirm. Avast Family Space is now activated.
    • If you do not have an Avast Account yet, select Create Account, enter your email address you used to make the purchase, create your password, and tap Create Account.
  1. Open the App Store on the Home screen of the parent device.
  2. Search for Avast Family Space for parents, then select Avast Family Space for parents from the search results.
  3. Tap Get.
  4. Once the app is downloaded, tap Open.
  5. Tap Get Started.
  6. Log in to Avast Family Space in one of the following ways:
    • If you already have an Avast Account, tap Log In, enter your Avast Account credentials, and tap Confirm. Avast Family Space is now activated.
    • If you do not have an Avast Account yet, select Create Account, enter your email address you used to make the purchase, create your password, and tap Create Account.

Activate Avast Family Space

If you do not have an Avast Family Space subscription tied to your Avast Account, you are prompted to enter a valid activation code to activate the app after you log in. To manually activate Avast Family Space using an activation code, follow the instructions below according to your device.

  1. Select Already Purchased?.
  2. Enter the activation code you received with your order confirmation email, and tap Use This Code.
  1. Select Already Purchased?.
  2. Enter the activation code you received with your order confirmation email, and tap Use This Code.
Avast Family Space is now activated. For more information about Activating Avast Family Space, refer to the article below:

Add a family member

After Avast Family Space for parents is installed on the parent device, the app automatically prompts you to add your first family member to the app.

  1. To add the first family member, type their name into the text box, tap Add Family Member, then select an appropriate content filter for that family member.
    • High: recommended for family members under the age of 11.
    • Medium: recommended for family members between the ages of 12-16.
    • Low: recommended for family members aged 17 or older.
    • No Level: recommended for family members aged 18 or older.
  2. Manage each content filter category (objectionable content, social media, and messaging apps) by tapping one of the following buttons when prompted:
    • Customize: selecting this option allows you to block a sub-category by tapping the relevant slider so that it changes to orange (ON), or allow a sub-category by tapping the relevant slider so that it changes to gray (OFF). Tap Save to save your customizations and continue to the next content filter screen.
    • Block: selecting this option automatically blocks all sub-categories within the content filter category. The next content filter screen opens.
    • Not Now: selecting this option skips customization completely. You can return to the content filter customization for each family member at any time. The next content filter screen opens.
  3. When all content filter categories are customized, blocked, or skipped, you can add a location alert for that family member. Tap Add Home, enter a label and address into the text box and click Save. Tap Pair to confirm the location alert. Alternatively, tap Not Now to skip home alert setup and continue application setup.
  1. To add the first family member, type their name into the text box, tap Next, then select an appropriate content filter for that family member.
    • High: recommended for family members under the age of 11.
    • Med: recommended for family members between the ages of 12-16.
    • Low: recommended for family members aged 17 or older.
    • No filters: recommended for family members aged 18 or older.
  2. Manage each content filter category (objectionable content, social media, and messaging apps) by tapping one of the following buttons when prompted:
    • Customize: selecting this option allows you to block a sub-category by tapping the relevant slider so that it changes to orange (ON), or allow a sub-category by tapping the relevant slider so that it changes to gray (OFF). Tap Save to save your customizations and continue to the next content filter screen.
    • Block: selecting this option automatically blocks all sub-categories within the content filter category. The next content filter screen opens.
    • Not now: selecting this option skips customization completely. You can return to the content filter customization for each family member at any time. The next content filter screen opens.
  3. When all content filter categories are customized, blocked, or skipped, you can add a location alert for that family member. To add a location alert, tap Add Home, enter a label and address into the text box and click Save. Tap Pair to confirm the location alert. Alternatively, tap Skip to skip home alert setup and continue application setup.

Pair the parent and child devices

After you add a family member to the app on the parent device, you can pair your device with the newly added family member's device.

  1. Ensure your newly added family member profile is selected at the top of the screen, then tap Pair Phone.
  2. Select either Email or Text to send an invitation to your family member's device.
  3. On the child's device, open the invitation link, and tap Install to download and install the Avast Family Space for kids app.
     
    If the invitation link does not open, try to enter it in a different browser, or search for Avast Family Space for kids in Google Play Store, then tap Install and try to open the invitation link again.
  4. On the Home screen of the child's device, tap the Avast Family Space for kids icon to open the app, and follow the on-screen instructions on the parent device to complete pairing with Avast Family Space for parents.
  1. Ensure your newly added family member profile is selected at the top of the screen, then tap Pair Phone.
  2. Select Send Text to send an invitation to your family member's device. To skip this step, tap Later.
  3. On the child's device, open the invitation link, and tap Install to download and install the Avast Family Space for kids app.
     
    If the invitation link does not open, try to enter it in a different browser, or search for Avast Family Space for kids in the App Store, then tap Install and try to open the invitation link again.
  4. On the Home screen of the child's device, tap the Avast Family Space for kids icon to open the app, and follow the on-screen instructions on the parent device to complete pairing with Avast Family Space for parents.

Avast Family Space is now installed and set up on your device.

  • Avast Family Space 1.x
  • Google Android 5.0 (Lollipop, API 21) or higher
  • Apple iOS 10.0 or higher

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