The Anti-Theft feature in Avast Mobile Security allows you to connect to your lost or stolen device and execute several commands remotely from your Avast Account. You cannot control a missing device unless the following requirements are met:
- The device is turned on and connected to the internet.
- The Anti-Theft feature is enabled on the device.
- The device is paired with an Avast Account.
Access remote commands
All remote commands are available in the Anti-Theft section of your Avast Account. To access the remote commands:
- Open https://id.avast.com/sign-in in your web browser, enter your Avast Account credentials, and then click Continue.
Ensure you sign in to the Avast Account that is connected to the Avast Mobile Security app on your lost or stolen device. - Click Go to Anti-Theft in the Anti-Theft tile.
- Select your missing device.
- Select your chosen command:
Command Panel
Refer to the relevant sections below for instructions to send Anti-Theft commands listed in the command panel.
The Locate command is the simplest and quickest way to locate your device using GPS. Avast Anti-Theft offers 2 tracking options:
- Track device: sends multiple commands to monitor your device's location changes. You can select how frequently you receive information about the location of your device.
- Request location: sends the command once to retrieve your device's current location.
Send the Locate command for the first time:
- Select Locate in the command panel.
- Select your preferred tracking option from the screen that appears.
- If you select Track device, use the drop-down menu to specify how frequently you receive location updates, then click Save to send the command.
- Access the location data received to your Avast Account via Notifications.
Send a subsequent Locate command:
- Select Locate in the command panel.
- A map loads automatically showing your device's last-known location. Click your preferred tracking option in the top-right corner to update the map with your device's latest location.
- If you select Track device, use the drop-down menu to specify how frequently you receive location updates, then click Save to send the command.
- Click the table icon in the top-right corner to open the GPS coordinates and review your device's location, latitude, longitude, and information about accuracy.
table icon in the top-right corner to open the GPS coordinates and review your device's location, latitude, longitude, and information about accuracy. 
To disable the Locate command, click Locate in the command panel, then click Stop tracking device in the top-right corner of the map screen.
Sending the Lost command marks your missing device as lost. By default, the following features are enabled when you mark your device as lost:
- Lock device: makes your device inaccessible to intruders.
- Sound siren: activates the siren on your device to alert you or others to its location.
- Last known location: sends the last known location of your device when the battery is dying.
To mark your device as Lost:
- Select Mark as Lost in the command panel.
- Ensure the Lost tab is selected, then click Send.
- Access the data received to your Avast Account via Notifications.
To disable the Lost command, enter your Avast PIN code on the found device. Alternatively, from your Avast Account, select Mark as Lost ▸ Found, then click Send.
The Siren command triggers a loud siren on your missing device.
To send the Siren command:
- Select Siren in the command panel.
- Ensure the Siren on tab is selected, then click Send to trigger the siren sound on your lost or stolen device.
To disable the siren, enter your Avast PIN code on the found device. Alternatively, from your Avast Account, select Siren ▸ Siren off, then click Send.
The Lock command allows you to remotely lock your missing device so that it cannot be accessed without your Avast PIN.
To send the Lock command:
- Select Lock in the command panel.
- Ensure the Lock tab is selected, then click Send to lock your device.
To unlock your device, enter your Avast PIN code on the found device. Alternatively, from your Avast Account, select Lock ▸ Unlock, then click Send.
Wipe
The Wipe command erases all data on your device and initiates a factory reset.
To send the Wipe command:
- Select Wipe from the command list.
- Click Send to clear all data from your device. Once the command is sent, your device will reboot.
Access data received to your Avast Account
When you send the Locate or Mark as Lost commands, your device sends data to the Notifications section of your Avast Account.
To access data received to your Avast Account:
- Select the relevant device in the left panel, then click Info.
- Select the Notifications tab.
- Under the Message section, select the icon next to A position update was received to view or download data.
- This file contains data initiated by the Mark as Lost and Locate commands. To view location data, click the GPS pin icon. A map appears showing your device's location. Click the table icon to open the GPS coordinates and review your device's location, latitude, longitude, and information about accuracy. You can provide this information to the police if necessary.
Customize Lost command behavior
You can configure which features activate when your device is marked as Lost using either method below:
- Avast Mobile Security: Tap
☰Menu (three lines) on the main Avast Mobile Security screen. Select Anti-Theft, then customize your settings under When device is marked as Lost. - Anti-Theft section of your Avast Account: Select your device in the left panel of the Anti-Theft screen. Click Settings ▸ Anti-Theft, then customize your settings under Protection Behavior. Click Save to confirm changes.
- Avast Anti-Theft for Android
- Avast Mobile Security 6.x for Android
- Google Android 6.0 (Marshmallow, API 23) or later
Updated on: 02/06/2022
