Activating Avast SecureLine VPN on iOS

A subscription purchased in the Avast SecureLine VPN app is automatically activated on the iOS device you use to make the purchase. A subscription purchased through another Avast sales channel, or an offer within another Avast product, needs to be manually activated. If you want to use your Avast SecureLine VPN subscription on another device, you also need to manually activate it. The number of devices you can activate depends on the subscription you purchased.

Before following the activation steps in this article, ensure the latest version of Avast SecureLine VPN is installed on your iOS device. For instructions, refer to the following article:

Activate Avast SecureLine VPN on an iOS device

If you are activating your Avast SecureLine subscription for the first time, follow these instructions to activate your subscription using an activation code.

Your activation code can be located in a number of different places depending on the purchase method. For example, in an order confirmation email, on an activation card, or within another Avast product. For instructions on how to locate your activation code, refer to the following article:

 
  1. Tap the SecureLine icon on the Home screen of your device to open the app.
  2. Scroll to the bottom of the screen and tap Already purchased?.
  3. Select Enter Avast subscription code.
  4. Type or paste your activation code into the text box and tap Continue to complete the activation.
  5. Your Avast SecureLine VPN subscription is activated. Tap OK to confirm.

If you change or reset your iOS device, you can use this option to reactivate Avast SecureLine VPN via the App Store account that you used to purchase your subscription.

This option only applies if you purchased your Avast SecureLine VPN subscription through the App store.

To reactivate Avast SecureLine VPN via the App Store:

  1. Ensure you are logged into the App Store with the same Apple ID that you used to purchase Avast SecureLine VPN. For instructions on how to verify this, refer to the following article:
  2. Tap the SecureLine icon on the Home screen of your device to open the app.
  3. Scroll to the bottom of the screen and tap Already purchased?.
  4. Select Restore from iTunes. The app will automatically retrieve and activate your Avast SecureLine VPN subscription from the App Store.
  5. Your Avast SecureLine VPN subscription is activated. Tap OK to confirm.

If you have a new activation code and want to change from your current subscription to a new subscription, or transfer your subscription to a different device, use this option to unlink your subscription and then reactivate Avast SecureLine.

Unlink your subscription

  1. Tap the SecureLine icon on the Home screen of your device to open the app.
  2. Select Settings (the gear icon)Subscription.
  3. Write down or copy your Subscription Code to transfer it to a different device.
  4. Tap Unlink, then OK to confirm.
 

Reactivate your subscription

  1. On the SecureLine main screen, tap Settings (the gear icon).
  2. Go to SubscriptionAlready purchased?.
  3. Select Enter Avast subscription code.
  4. Type your subscription code into the text box and tap OK to complete the activation.
  5. Your Avast SecureLine VPN subscription is activated. Tap OK to confirm.

Troubleshoot activation issues

In some cases, subscription synchronization may take up to 24 hours after purchase. If your subscription is still not active after this time, refer to the following article:

  • Avast SecureLine VPN 5.x for iOS
  • Apple iOS 10.3 or higher

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