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Reporting a spam or scam email to Avast
Android, ChromeOS, iOS, Mac, Windows
You can report a spam or scam email to Avast to help us improve our products. We have seen an increase in subscription renewal scams where identity thieves send fake emails in hopes you will click on a malicious link.
It is preferred to send the email samples as an attachment to avoid the loss of key content of the message which is required for analysis.
Email submissions are subject to manual or automated review.
The spam@avast.com email address does not send additional updates.
Select one of the following options to submit spam or scam email samples:
Submit from a web-based email client
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Open your email client.
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Right-click on the spam or scam email message and select Forward as Attachment from the drop-down menu.
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In the To field, type
spam@avast.com. -
In the Subject field, include the case number provided by the Avast Support agent if you have one.
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Click Send.
Drag and drop the email
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Open your email client.
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Create a new, blank email message addressed to
spam@avast.com. -
Drag and drop the spam or scam email into the new message. The spam or scam email message is automatically saved as an attachment in the new message.
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In the Subject field, include the case number provided by the Avast Support agent if you have one.
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Click Send.
Submit from a mobile device
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Open your email client.
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Open the spam or scam email.
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Tap
⋮Options (the three dots) to Forward the email. -
In the To field, type
spam@avast.com. -
In the Subject field, include the case number provided by the Avast Support agent if you have one.
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Click Send.
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