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 “The license key for this product is temporarily disabled” message appears during an update attempt

Symptoms

Since updating to version 4.8.1195, avast! started to give me “The license key for this product is temporarily disabled” message and refuses to update. This happens for both iAVS (virus definition) and program updates.



Solution

To resolve the problem, please update to the latest version of avast! (4.8.1201 or later). However, since the installed program won’t allow you to perform the update, it is necessary to use the following procedure:

1. Visit the avast! download page (avast! Professional Edition download page or avast! Home Edition download page), and download the latest version of the program. Make sure to choose the same language version as the one installed.

2. Run the downloaded setup program

3. When asked, select “Update” and click Next. Then follow the on-screen instructions. This will update your avast! installation to the most up-to-date version, and eliminate the problem.



Article Details
Article ID: 305
Created On: 16.05.2008 07:55

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