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Cannot login into web mail services (Yahoo mail, Hotmail, etc.) in combination with Zone Alarm

Issue

I use Zone Alarm firewall and have troubles logging into my web mail service (Yahoo mail, Hotmail, etc.) What can I do to solve this?

Details

Zone Alarm's cookie blocking feauture currently does not work properly with WebShield's transparent proxy. Having both features turned on may cause login problems when accessing pages that require cookies.

Solution 1

Under certain conditions, it is necessary to bypass the Web Shield's transparent proxy and set things up manually by the following steps:

  • Proxy server settings for Internet Explorer when using broadband and/or local area network (LAN) Internet connection

    Watch the instructional video or follow these steps:

    1. Start Internet Explorer.

    2. Select Tools -> Internet Options... from the main menu.

    3. Switch to page Connections.

    4. Click on the LAN Settings... button.

    5. Check the option Use a proxy server for your LAN.

    6. Write localhost into the Address field (alternatively, you can enter IP address 127.0.0.1, which is the same as localhost).

    7. Enter 12080 into the Port field.

    8. Confirm with OK button.

  • Proxy server settings for Internet Explorer when using dial-up modem Internet connection

    Watch the instructional video or follow these steps:

    1. Start Internet Explorer.

    2. Select Tools -> Internet Options... from the main menu.

    3. Switch to page Connections.

    4. Select your dial-up connection from the list and click on the Settings... button.

    5. Check the option Use a proxy server for this connection.

    6. Write localhost into the Address field (alternatively, you can enter IP address 127.0.0.1, which is the same as localhost).

    7. Enter 12080 into the Port field.

    8. Confirm with OK button.

    Note: If you use multiple connections, it is necessary to set the address and port of the local proxy for each connection separately.

  • Proxy server settings for Firefox

    Watch the instructional video

  • For any other browser (Maxthon, Opera, ...)

    Please see the browser's documentation for instructions on how to set up a proxy server. All major web browsers on the market have this capability.

Solution 2

The inability to login to Yahoo (or Hotmail, etc.) email services commonly results from the privacy settings in Zone Alarm being set too high. You can do one of the following:

  • Turn off Privacy settings (Cookie Control).

    • - OR -

  • Add Yahoo Mail (mail.yahoo.com) to your site list in the Privacy area. Make sure at least Session cookies and Persistent cookies are allowed.

    For proper functionality of Privacy control with Web Shield provider add localhost to your site list in the Privacy area and allow all cookie types (especialy 3rd party cookies). Next you must turn on Privacy filtering for the Web Shield module by the following steps:

    1. Open Zone Alarm control panel.

    2. Choose Program Control.

    3. Choose the tab Programs.

    4. Find the line with avast! Web Scanner.

    5. Right click on the process name and choose Options.

    6. Check the Enable Privacy for this program checkbox.

    7. Also consider checking the option Authenticate program by full path name only on the same dialog. With this option unchecked for Web Shield you must re-enable Privacy control every time Web Shield process is updated during avast! program update.

Furthermore your browser connections are intercepted by Web Shield proxy module running on localhost. This confuse Zone Alarm and result in incorrect identification of the Web page. Session cookies may be considered as 3rd party cookies and blocked.

文章细节

文章ID: 295
创建时间: 22.10.2007 06:20

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